Larson Audi of Tacoma

Today 08:00 AM - 08:00 PM
Closed Now
Sunday
10:00 AM - 06:00 PM
Monday
08:00 AM - 08:00 PM
Tuesday
08:00 AM - 08:00 PM
Wednesday
08:00 AM - 08:00 PM
Thursday
08:00 AM - 08:00 PM
Friday
08:00 AM - 08:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of Larson Audi of Tacoma

5.0
Overall Rating
(92)
Recommend: Yes (89) No (3)
Write a review: Sales | Service
sales Rating

My First Audi

byEricon 10/06/2018

We had a bad experience in Bellevue and we ready to pull the trigger on a Lincoln. We have friends that have and love their Audi’s, so I had my wife call you guys and Mike Moore talked her into coming to see him. Between him and Mike Sierra they took excellent care of us. Right down to signing papers in the Cheesecake factory parking lot. We live in Monroe so you are quite a drive:). Also, while my wife was being taken through the car I was talking to the Sales Manager (sorry I forgot his name) and he spent 10 to 15 minutes with me. I have a family business (a printing company in Kirkland) and treat all our customers like they are family whether they are Microsoft or a Mom and Pop business. We also believe in getting our car serviced by the dealership we bought it from. My wife will drive to you whenever we need anything done to this SQ5. We are committed to you so hopefully your service department will be committed to us.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

102 Reviews
Sort by:
service Rating

Great service

byMohamedon 10/12/2018

Very lean process

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service overall

byJeffon 10/12/2018

Work is done well and on-time. Aubrey is great, give her a raise.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Audi Customer

bySteveon 10/12/2018

The service was excellent and the staff was very helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Customer Service

byRajanon 10/10/2018

- I was offered drinks right after entering the store. - The Clerks explained me about the Audi Care program and how can I save money on servicing. - They provided me a car while my car was being serviced. - They took care of my recall while I was there for routine service. - The representative was very friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service as Always

byMicheleon 10/08/2018

Professional, friendly, clean, and quick.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Services

byLeonardon 10/06/2018

Good service. They give me a loaner car because they could't finish my car in time and I had to be somewhere at a certain time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

My First Audi

byEricon 10/06/2018

We had a bad experience in Bellevue and we ready to pull the trigger on a Lincoln. We have friends that have and love their Audi’s, so I had my wife call you guys and Mike Moore talked her into coming to see him. Between him and Mike Sierra they took excellent care of us. Right down to signing papers in the Cheesecake factory parking lot. We live in Monroe so you are quite a drive:). Also, while my wife was being taken through the car I was talking to the Sales Manager (sorry I forgot his name) and he spent 10 to 15 minutes with me. I have a family business (a printing company in Kirkland) and treat all our customers like they are family whether they are Microsoft or a Mom and Pop business. We also believe in getting our car serviced by the dealership we bought it from. My wife will drive to you whenever we need anything done to this SQ5. We are committed to you so hopefully your service department will be committed to us.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Experience

byAllenon 10/04/2018

Friendly helpful people. Excellent service and follow-through.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service

byJenniferon 10/02/2018

Professional & friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

My Audi Experience

byRebeccaon 10/02/2018

This was the best car buying experience I’ve ever had. Mark was very helpful prior to me coming into the dealership. He went out of his way to accommodate what I was looking for. I was lucky enough to have Michael Sierra as my salesman. He was extremely progressional, helpful and knowledgeable with my questions regarding the Q3. I have never encountered such a professional and polite salesman. I would recommend anyone looking for an Audi to contact Michael.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

A6 Repair Sep 2018

byRameeon 10/02/2018

It was simple to make appt; they got me in quickly; convenient ride; and after work estimate, they allowed me to take a loaner car. All very helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Audi Tacoma has excellent customer service

byAndrewon 09/28/2018

Chip Lewis provides exemplary service and builds customer confidence in Audi. He makes customers feel at home and very much valued.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

1year/10k mileage service

byJeffreyon 09/28/2018

Service was friendly, informative and efficient. Waiting lounge is comfortable with refreshments offered. Very pleasant experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service

byChristineon 09/28/2018

Quick and efficient

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Quick Transaction

byKimmydon 09/28/2018

Staff worked with me to get what I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Best experience ever

byJerryon 09/26/2018

Our salesperson Lan was amazing!!! Best sales person ever. I will come again because of her. This lady needs a raise. Shes the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Have no idea

byDaveon 09/25/2018

The oil change was done quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Saturday Service Available!

byDanon 09/25/2018

The dealership offers weekend appointments, very convenient if you live out of the area

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service

byCrystalon 09/24/2018

Done on time, under estimate

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Five stars

byCarlon 09/21/2018

Chip Lewis and the entire Audi Tacoma staff are customer focus and exceed expectations.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Online Makes It Easy

byKimberlyon 09/17/2018

Easy to find and make an appointment online. Great customer care while you wait.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

about our dealership
Google Map