Bob Byers Ravenna Volvo Cars

Today 7:30 AM - 7:00 PM
Closed Now
Sunday
closed
Monday
7:30 AM - 7:00 PM
Tuesday
7:30 AM - 7:00 PM
Wednesday
7:30 AM - 7:00 PM
Thursday
7:30 AM - 7:00 PM
Friday
7:30 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Bob Byers Ravenna Volvo Cars

5.0
Overall Rating
(18)
Recommend: Yes (18) No (0)
Write a review: Sales | Service
sales Rating

Brian Bradley made our purchase easy

byFredRoebkeon 05/17/2017

Many times, car buying can be stressful. Not at Bob Byers Volvo. Brian Bradley made it an easy experience. He educated us on our new XC 90. There was no pressure and he helped us along the way. This isn't your big corporate dealership. This is still a family dealership that values their clients. I would encourage anyone to give Bob Byers Volvo a shot when shopping for a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
72 Reviews
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service Rating

Norberry Volvo

byCNorbergon 06/26/2017

Had a tire issue that would have been replaced anywhere else but Byers made the difficult fix in just over an hour.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service, location, location!

byRJWalkeron 05/20/2017

This is just so easy. I'm on my 3rd Volvo wagon and plan to be a customer for life. I've owned every luxury vehicle out there and nothing compares to my beautiful Volvos and the family friendly staff at this dealership. I'm always greeted by name and treated like a VIP. THANKS Scott and team for superb attention and service in the perfect neighborhood location!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Brian Bradley made our purchase easy

byFredRoebkeon 05/17/2017

Many times, car buying can be stressful. Not at Bob Byers Volvo. Brian Bradley made it an easy experience. He educated us on our new XC 90. There was no pressure and he helped us along the way. This isn't your big corporate dealership. This is still a family dealership that values their clients. I would encourage anyone to give Bob Byers Volvo a shot when shopping for a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Solid & friendly service

byseattlemaryon 05/16/2017

The service crew at Bob Byers is always friendly and prompt with getting back to me about my car. Having courtesy vehicles to loan to customers is nice, too.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Great service

byBossgirl1on 05/10/2017

My experience with Ravenna Volvo was great. I waited and sevice was timely. The staff was courteous and friendly and they also offered snacks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Key Fob Exchange

byTheBergon 05/01/2017

This was a simple operation. My key fob was replaced as scheduled, on-time and at estimated cost. Everything was done very professionally and represents Volvo very well as a class and quality brand.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Prompt & Professional

byjochiddixon 04/03/2017

The Service Team at Ravenna Volvo has demonstrated their trustworthiness time and time again. They are a good group of people to work with who can be counted on to deliver. Scott and his crew are professional and candid. While I can't say that I enjoy taking my car into service, I can say that I always enjoy my experience when I do.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good service as usual

byOregano512on 04/03/2017

Another good experience with an oil change. They let me supply my own oil to bring the price down.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byScott98105on 03/17/2017

Navid was an excellent service Rep. He took care of what I needed and did an overall safety inspection with solid recommendations but offered alternatives and wasn't pushy. Car was ready on time, under budget and with a nice wash job. Very satisfied.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Thumbs up

byCNorbergon 03/17/2017

It was convenient to slip in during the middle of the day, walk an interesting neighborhood and be done as quick as that.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Bob Byers Volvo service review

byBICLIENTon 03/10/2017

Service was performed within stated time frame and the concerns I raised were responded to. I did find that one correction (of "loose" external rear view mirrors) was noted, but when I drove home found that the problem had not been fixed as described (automatic closing and opening when car is turned off and on). Poor phone connection with service advisor since then and this is still unresolved - though everyone was courteous and attentive the day of service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Experience

byArthurMurrayon 02/08/2017

Timely, efficient, helpful and courteous. We had Navid help us on our recent visit and as with all the other people in the service department, he was welcoming and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service for a maintenance visit

bySeaQueenAnneon 01/30/2017

My 2016 V60 had its first maintenance visit last week and it was great. Easy to schedule, easy to drop off, and they finished the service appointment early. And walked me through how to change a navigation setting in the vehicle, too, that had been bugging me! Overall, an excellent service appointment.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

105K maintenance on 08' XC90

byEZ_E0202on 01/03/2017

They did a great job on the routine maintenance and also gave me a $25 Christmas coupon. Plus the fear loaner car makes this place great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Water leak

byDieter64on 11/01/2016

I appreciate the diagnosis and solution to the problem because I have no dry garage in which I could have done this work myself.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Drama Free

byDaHammahon 10/07/2016

The least painful auto purchase I've made. No drama, no waiting, no moving numbers, no shell game. That plus a very helpful salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

140,000 mile service

byNettieDarleneon 10/02/2016

You people are the best! Everyone is so professional, pleasant and helpful. My father was an auto mechanic for most of his working life, and he always treated his clients this way!! I also appreciate your honesty. I feel like everyone always tells me the truth and why or why not things have to be done. I love my Volvo!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Outstanding service again

byWayneFrederickon 10/02/2016

12 years and 212,000 miles with superb service. Could not be happier with everything.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

bywizzard_alon 07/02/2016

I had a fuel pump fail, and I replaced it, but the new pump turned out to be defective. The dealership was upfront with what they could do, and cooperated in troubleshooting the problem. It turned out the new pump really did seem to be failing within a week of installation. Adam worked through the troubleshooting with me, and then I arranged a service visit. The problem was solved with another pump, which is performing as it should. I appreciate the attentiveness and concern about my problem, and the honest effort to help determine what the problem was, and then getting it fixed. I even got a good explanation of what they found, and that means something to me, because I tend to work on my own cars and this helped me confirm it wasn't an unrealistic concern, there really was a serious problme with the new part.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great job at a great price!

bymcn1962on 06/10/2016

Just had my 75,000 mile service with Ravenna Volvo. They always do an amazing job of getting you in and out as agreed and the prices are very reasonable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Highly recommend Bob Byers!

byEmck7725on 05/21/2016

Just bought my new Volvo at Bob Byers, with help from Kevin and Tom! These guys are great - so relaxed and easy to work with, and they were helpful and attentive without being pushy - something I can't say of some of the other local dealers we met with. Kevin paid attention to what we wanted without us having to list it out for him, and he never tried to sell us more than we were interested in. I highly recommend coming to Bob Byers if you're looking for a Volvo, and I plan to be back when I need a service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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