Blade Chevrolet

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Wednesday
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Saturday
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Customer Reviews of Blade Chevrolet

4.9
Overall Rating
(12)
Recommend: Yes (12) No (0)
Write a review: Sales | Service
sales Rating

Real Help on Short Notice...

by Brucesr on 02/03/2017

I was shopping late one nite on the Internet for a commercial vehicle for my Plumbing & Heating Company, because one of my rigs unexpectedly lost an engine. I saw one or 2 High Cubes that might work on Blades' site so I connected even though it was a bit far north for us in Lynnwood. Zane responded the next day right away, & within a couple days put together a rig & a deal that is working GREAT... and he is proving helpful in connecting me with the subs & vendors needed to do the custom upfits we have to have for our work. Lots of Sales people can talk a great talk; but Zane & Blade Chevrolet walk the walk with honestly good deals & years of experience & networking in the Trade. We'll be back... Bruce Davis, Sr / Day & Nite Plumbing & Heating, Inc.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
20 Reviews
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service Rating

Amazing Service

by Terifaldon888_ on 04/10/2017

Kindness and taking care of my needs... recently moved from Arizona and Sam made sure my car was up to standard. I was concerned about my tires since I drove far and live on Whidbey Island . She and the team took care of me..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Equinox-service2

by Larry_Equinox1 on 04/05/2017

The service Dept stated it would be about 1.5 hours, and that's what it was. Love the on time service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

They have always provided great service

by wheeldog9 on 03/27/2017

Everything went well. We were traveling from AZ to AK and arrived a day ahead of schedule for our appointment. They were able to take us in a day early. It was very much appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Real Help on Short Notice...

by Brucesr on 02/03/2017

I was shopping late one nite on the Internet for a commercial vehicle for my Plumbing & Heating Company, because one of my rigs unexpectedly lost an engine. I saw one or 2 High Cubes that might work on Blades' site so I connected even though it was a bit far north for us in Lynnwood. Zane responded the next day right away, & within a couple days put together a rig & a deal that is working GREAT... and he is proving helpful in connecting me with the subs & vendors needed to do the custom upfits we have to have for our work. Lots of Sales people can talk a great talk; but Zane & Blade Chevrolet walk the walk with honestly good deals & years of experience & networking in the Trade. We'll be back... Bruce Davis, Sr / Day & Nite Plumbing & Heating, Inc.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

I love Blade Chevrolet...you will too!

by ASHERIONTOP on 01/12/2017

I am so happy that I went to Blade Chevrolet to factory order my 2017 Chevy Tahoe. I was treated as a valued customer. They had very good communication with me, keeping me updated and letting me know the status of my order every week. The staff, specifically Juan Ibarra, Rey Mejia and Eric Lootens, were professional, competent, and honest. I highly recommend Blade Chevrolet. It was such a pleasure to deal with them. All my questions were answered, they gave good advice about features I may want on the vehicle, and were genuine and fun to work with. Go to Blade! They will take good care of you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New car purchase

by MyNewCarExp on 12/15/2016

The sale experience was very good. Friendly, courteous but it took 4 hours. Wish there was a way to reduce the time. My only complaint was that it wasn't washed on the outside or if it was, not very well. There was bird poop on the hood, roof, and passenger side panels I didn't notice until the next morning as it was dark when we drove it home. There was also tree pitch spots on the hood. I was able to get it all off without scratching the paint the next day but it was very disappointing to drive a brand new car off their lot in that condition. They did offer to detail it inside and out when I brought to their attention. But I didn't take them up on it. It was a missed opportunity in an otherwise very good experience. I was (still am actually) disappointed about that.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent experience at Blade

by bradhaymore on 12/15/2016

Overall, I was very happy with buying my new truck from Blade. I live in Edmonds. I began my search on-line and what stood out to me was the fact that I could actually see the trucks and the prices. A lot of the other dealer sites seemed to want me to call for a price first or a pop up window “live chat” was constantly harassing me to talk to someone when I hadn’t even begun to look. It’s just like getting hit by a sales person the second you step out of your car when all you really want to do is just look. I know it’s a standard M.O. but it’s absolutely disgusting to me when that happens. I looked at several dealers and zeroed in on Blade because 1. Rey was the first call I had back, 2. He didn’t seem pushy, 3. The price he quoted was the same as on-line. 4. The sales tax benefit and 5. The added drive train warranty. Also, Juan was a straight shooter too. Lastly, I sold cars (Nissan and Toyota in California) for a living back in the early 80’s so I have a pretty good understanding of the process. My sales manager told me then that “you don’t have to lie to be a good salesman” Never did I feel I was being lied to by either Rey or Juan. Both of them deserve a pat on the back. I would and will recommend your dealership to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Hassle-free, friendly and helpful car buying experience

by RogerandKay on 12/07/2016

My husband and I have purchased all of our cars and trucks in the last 15 years from Erik Adams at Blade Chevrolet. The fact that we have gone back to him every time (for at least 3 cars and 3 trucks) says a great deal about the type of person Erik is and the type of service he provides. He has given us honest, reliable, and hassle free service each time. Blade Chevrolet, especially with this last purchase a week ago, has made the car buying experience very easy - not back and forth negotiating needed. We were given a very fair trade-in for our truck and great pricing for the truck we purchased. Erik set up appointments for us to have some accessories added (even ones not through Blade) and has checked up on us to make sure everything is going well. Joe, who is a salesman there also and not even involved in our sale, helped out with setting us up for the Costco cash card to make things easier for us and save us time. We are very happy with the sales staff and with the service department.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience would recommend.

by Blankinship on 12/06/2016

Got my used Buick lacrosse 2015 after looking around most of the Seattle area for around a month or 2. Advertised online for roughly 17,000 great price for the vehicle with just under 30,000 miles. called ahead to make sure it had every thing i was looking for because it was about a 45 min drive away. Dotan immediately greeted us when we walked threw the door. then we took the car on a test drive and it was everything i was looking for. once we were done gave us a few mins alone to talk about it and inspect it. When we finally sat down and did the paper work he instantly handed us a copy of the carfax with where the car was from and what maintenance had been done on it and warned us about the minor recall on the car. when we were purchasing the car the guy that was handling the financing again went over the carfax with us and made sure we knew about the recall. it was nice them not trying to hide even a minor thing like that. was all around a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent Experice

by chevyspyx on 09/08/2016

My wife and I wanted to get a Truck and had looked at a particular black z71 Sliverado 1500 LT. After looking at a few options we decided to take that for a test drive and check it out. The entire experience was flawless from the greeting to getting the keys and driving off. My Sales person was Jacob who did a great job answering our questions and was very patient as we looked at a few different vehicles. Doug was our Finance person and he did an excellent job of going over the paperwork with us. I would definitely recommend this dealership to anyone looking for a Chevy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2nd & 3rd Vehicle Purchase at Blade Chevrolet on the same date

by trickard on 08/09/2016

This is our 2nd purchase from Blade Chevrolet in Mount Vernon, WA. Our first purchase was a 2015 Chev Silverado. They made the buying experience as quick and painless as possible. Their Finance person knows what he is doing to the "T". The 2015 was just totaled in an accident, so I was replacing it with a 2016 Silverado. Due to the great buying experience, we actually ended up purchasing two vehicles on the same date instead of the one I originally came in for. My daughter took me to the dealership to purchase the new 2016 Silverado, and she ended up trading in her Chev Cruze for an Equinox. Again painless process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent

by jimmyburpee on 05/24/2016

Everyone was kinda and courteous, the service was quick and my car was nicely washed upon it being returned. Excellent experience!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

FREE OIL CHANGE

by knopfw58 on 10/23/2015

It was a free oil change but they washed the vehicle, rotated the tires and did an overall check of the vehicle with maintenance recommendations. Good job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Problem fixed; learned a lesson.

by saminclwa on 10/17/2015

It was almost time for an oil change so I came in for that but reported some engine problems. The oil change fixed the problems and I was advised to check the oil levels if the problem returned. You fixed the problem and I was given useful information. Great Job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Customer Service ! ! !

by MarkC_M on 12/19/2014

Sam (Customer Service) was professional, positive, helpful, knowledgeable and did a follow -up call today. I think the common term would be "awesome" but her delivery of service was much better than that. I'm 29 years into the service industry so I notice excellent service when it's delivered. Sam was great, Thanks. Mark M.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

"Loaner car" or "rental car"?

by SaminCLWA on 11/20/2014

When bringing my car in for service, I was disappointed to learn that the "loaner" car was actually a "rental" car. Fortunately, my car needed warranty repairs, so the car rental was covered. Next time I'll make other arrangements.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good Service!

by DoloresElaine on 11/02/2014

Even though I didn't have both keys, they allowed me to go home & get the other key & still did the recall the day I had it scheduled for.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

My GMC Denali 50k tuneup

by BeachBev on 09/11/2014

It was a costly maintenance at the 50k mileage tuneup but, was explained ahead of time and, again, upon picking my GMC Denali up. We had a coupon & the "extended warranty" was applied to a leak they found during the tuneup. We've dealt with Blade for years & are very happy with all yourservices. Thank you, Bev Nevin

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Satisfaction Survey

by Willyrem on 09/05/2014

Sam the service advisor was very personable and knowlegable. She was very thorough and called back when she said she would. The vehicle was ready at the time that it was supposed to be ready. The truck was also cleaned in and out. A nice touch.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Review of Awesomeness

by ocnner33 on 04/05/2013

The original reason I had placed the tahoe in the shop was due to a nail i picked up in the back right. Unfortunately it was too close to the edge and had to be replaced. Why I enjoyed my visit is because they found that the fluids in teh front, rear differentials and the transmission needed to be flushed and I needed a new filter. I was very happy they caught all this because I know that I needed to drive back across the country in early April and they saved me from some very large issues. I thank them for their kind and respectful services, it also floored me that they washed my car. It was used to the nasty Wyoming and Montana snow, dirt, and grunge look. Thank you so very much, Jay was also very helpful at getting back with me about the progress of the vehicle as they needed it for two days as opposed to one. I will be back if my job leads me this way and would very easily trust my vehicle to you again, you have more tahn proven yourselves. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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