Rairdon's Alfa Romeo of Kirkland


Customer Reviews of Rairdon's Alfa Romeo of Kirkland

3.0
Overall Rating
(1)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
sales Rating

Very Slow Response

byMikeGSeattleon 06/18/2018

I bought a new Alfa Romeo Giulia from Rairdon's and the sales person, RJ Ellingsworth, couldn't find the second key fob. He committed to having it sent to me within a week. One week later, I emailed asking for an update. He said it's coming in a week. Two weeks later I email him and his sales manager, Mike Wierzbicki asking for an update with no response at all. Very poor customer experience.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
1 Reviews
Sort by:
sales Rating

Very Slow Response

byMikeGSeattleon 06/18/2018

I bought a new Alfa Romeo Giulia from Rairdon's and the sales person, RJ Ellingsworth, couldn't find the second key fob. He committed to having it sent to me within a week. One week later, I emailed asking for an update. He said it's coming in a week. Two weeks later I email him and his sales manager, Mike Wierzbicki asking for an update with no response at all. Very poor customer experience.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
about our dealership
Google Map