Awarded 2013, 2014, 2015, 2016, 2017

Bowen Scarff Ford Lincoln

Awarded 2013, 2014, 2015, 2016, 2017
Today 08:30 AM - 08:00 PM
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Sunday
11:00 AM - 05:00 PM
Monday
08:30 AM - 08:00 PM
Tuesday
08:30 AM - 08:00 PM
Wednesday
08:30 AM - 08:00 PM
Thursday
08:30 AM - 08:00 PM
Friday
08:30 AM - 07:00 PM
Saturday
09:00 AM - 07:00 PM

Customer Reviews of Bowen Scarff Ford Lincoln

4.8
Overall Rating
(36)
Recommend: Yes (34) No (2)
Write a review: Sales | Service
sales Rating

Sales and sales mgr

by Softball on 12/08/2017

faroke shahukar was a pleasure to work with.He was very personable and professional at the same time.I bought a car and he made the process seamless. I had to get some help with setting up the blue tooth on a non ford vehicle and Farouk’s and Anthony Soto were great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
222 Reviews
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sales Rating

Sales and sales mgr

by Softball on 12/08/2017

faroke shahukar was a pleasure to work with.He was very personable and professional at the same time.I bought a car and he made the process seamless. I had to get some help with setting up the blue tooth on a non ford vehicle and Farouk’s and Anthony Soto were great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A great start, poor finish

by penstaplemaple on 12/01/2017

Bought a CPO F-150 at the beginning of October. Salesman was Daryl, very nice guy. After signing paper work, I was told my floor mats and second key would be ordered, since apparently they did not have them on hand. I didn't mind waiting a bit, I was happy to have gotten the truck I wanted within my budget. Two weeks later, I called for information. I spoke we Daryl, he said he would follow up next day with status on my license plates and my key/floor mats: he never called. A week later I go in to talk to them, speak to Daryl in person. He seemed to have forgotten who I was, I understand, he probably sees 50 new faces every day. Still no word on plates(the temp plate expired in a week) or other items, he said he would call next day: no call. Couple days before temp plate expires, I get a call from Cody, the didn't have the title for my truck...I need to come in for a new temp plate. Go in for the temp plate next day. Talk to Daryl, he forgot who I was again. Asked about floor mats and key, he had forgotten to order and didn't even recall a key. He managed to scrounge up floor mats for me, and said he would call me to tell me when my key was coming in next day: no call. My wife and I came back in again to sign paperwork because previous form to get plates had expired. Daryl remembered me finally. No key still same story. Two months after buying truck, plates come. Needed them for a commercial parking permit in Seattle, but parking without only cost $200 for two months. Would have bought a truck with a title on hand if I knew. STILL NO KEY. Talk to another salesmen he checks their on hand supply for a key to my truck no luck, so, he tells me they have a vendor come in every Friday to make keys at 3:30. He says for sure this Friday I could come in and get my key made quickly and obviously at no cost to me. Come in that Friday at 3:45, vendor was running late. Waited 20 minutes...he was still half an hour out. I'm calling it quits...keep the key. Not going back there again. Selling Fords is not a unique feature, lots of places sell them. I have been to lots of other places and bought cars elsewhere before, never had this very unique and poor experience. Shop elsewhere. Lesson learned, ask to see the title and all components prior to signing.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Ron Olson - Excellent Sales

by FirstBuyer on 11/03/2017

Very great working with your team in Kent. Everyone was very friendly and professional at all times. I love the no pressure sales and would definitely recommend a friend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Satisfied customers

by Satisfied on 05/27/2017

My husband and I were completely satisfied with our experience at Bowen Scarff. This is the 3rd Ford we have purchased there with the same great results. Special thanks to Ron Olson who went out of his way to help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly, patient and helpful sales person

by Donnamcl on 05/14/2017

Loren King was very helpful in finding a great used car for me. After the sale, he met me near my home to show me all about the features of the car I recommend him thoroughly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Service with Loren King

by Darkangel423 on 04/25/2017

Loren helped me trade in my old Ford for a new 2017 Ford Escape. Very helpful and personable. I would recommend others to Bowen Scarff Ford Lincoln.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Buying Experience with Ron Olson. Love my new Focus

by erdonald on 03/21/2017

I recently purchased a 2016 Ford Focus and had the pleasure of dealing with Ron Olson. He reached out to me through email correspondence offering assistance on the vehicle I wanted and other comparable options and models that fit my parameters. I met with Ron and had a wonderful dealership experience. After our test drive, I ended up buying the vehicle he originally suggested. So happy that he listened to my needs and made me comfortable with buying my new Focus. This is my first Ford and I will be back in the future. Thanks Ron!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Very happy customers!

by Cazus85 on 03/13/2017

My husband and I purchased a used Escalade this weekend. Purchasing a car can be an exciting but also quite stressful. Rick, Loren and Laura were so helpful and made is a great experience for us! We are so happy with our new vehicle, thank you all so much!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Long Distance Purchase

by Jdrew87 on 02/11/2017

I called Bowen Scarff about purchasing a vehicle from 3,000 miles away while working away from home, for my Wife who lives in Washington State. I was transferred to sales person Loren King. From beginning to end Loren helped me through each step, honored every work he said and promise he made and before I knew it my wife was driving away with a new vehicle. I never thought buying a vehicle from across the country could be so simple and stress free. Loren made everything easy and couldn't have been more helpful. Thank you so much for helping myself and my family when in a time of need!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My first time buying a car

by FordFordFord on 01/30/2017

Tom Keefe made my car-buying experience surprisingly enjoyable. I am a very indecisive buyer, and he patiently stuck with me for over 7 hours as I mulled over the pettiest details. He answered all my questions honestly and thoroughly and made me feel like he truly cared about whether I was making a good decision or not. Tom helped walk me through the value of my purchase and won me over with his patience and care. He's also very easy-going and fun to talk to. Other than Tom, the dealership was rather sub-par. His manager was rather pushy and tried to pressure me with the "we'll raise the price if you leave today" bit. The pricing on the website often does not correlate to the prices listed onsite and some listings were not accurate in their descriptions. On the bright side, the prices are generally fair given the condition of the cars and the warranties they provide. The no-haggle pricing system may seem unfair and a bit high, but with the certified pre-owned vehicles, it gives you a lot of peace of mind and was actually rated below the suggested blue book values. Moral of the story: talk to Tom!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2016 Ford F150

by C_prib811 on 01/29/2017

I worked with Loren King for the purchase of my new 2016 Ford F-150. First and foremost, Loren is very easy to talk to and you don't feel like you are pressured into a sale. Loren walked the entire lot with me until I was happy with the choice I made. From start to finish, it was a pleasurable experience. I'm not a fan of buying cars but Loren made the process seamless. Thanks Loren, keep up the great work!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Loren King is the man to go see!

by kreid88 on 01/29/2017

Loren King found me exactly what I was looking for and more! great experience and was fast and friendly. if you are looking for a car go see Loren King first!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New F150 purchase from Loren King

by ahenniger on 01/23/2017

We came in having walked out of several dealerships, not because of the vehicles but all because of the sales people we encountered, either too pushy, unknowledgeable, or generally just irritating to be around. We hadn’t decided exactly which make of truck we wanted, and I have to say, we finally decided on the Ford F150 because of the level or service we receive from our sales rep Loren King. We appreciated that Loren was knowledgeable of the product but more importantly, he was personable. PS This review comes from someone who runs a national sales team, which is why it was important to me that we bought gave our business to the right sales person.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Sales person Loren King

by DIRCKARMITAGE on 12/27/2016

I just purchased a Ford Fusion Hybrid at Bowen Scarf Ford in Kent, WA. I love the car! Loren King my sales person was top notch. He made the whole process easy and pleasant. I would definitely purchase here again. Thanks Loren.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

No better place to buy a car

by Douglas on 12/25/2016

It is so refreshing to be able to buy a car like you buy everything else. They post a price and if you like it you buy it. The sale doesn't take 1/2 of your day and when you finish you don't have to wonder, "could I have gotten a better deal if I had just fought with them a little longer?"

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Buying Experience with Loren King

by MichaelS on 12/14/2016

I came in after work today to look at a used car I saw on their website. Despite how understandably busy they were in the post-work rush, Loren was extremely attentive and helped me through the whole process. The guy got a call once a minute it seemed, but I never felt I wasn't his #1 priority! The atmosphere in the dealership is friendly, and I felt zero pressure to buy a car I wasn't 100% comfortable with. The entire staff, from the woman at the front desk to Gerry the Sales Manager were superbly professional. And don't forget the finance people; they're awesome, too! I recommend the whole team at Bowen Scarff, especially Loren, to get you a great car for a fair price. Whether you're looking for a Ford, or a Subaru like I was, trust that they'll treat you right.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easy to work with

by Lmcclamrock on 12/14/2016

Loren King was a joy to work with. Great customer service and high integrity. I would work with him again in a heartbeat.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Loren King: a good guy

by sparkplugmount on 12/12/2016

I recommend buying from Bowen Scarff. The salesmen do not swarm you when you show up. They do not put their salespeople in a gazebo in the parking lot with cases of Mountain Dew so they can stalk casual shoppers. I bought a used car from Loren (his buddy David helped on one visit as well), and it was astonishingly easy. Even Finance didn't attempt to sell me fabricguard or chrome plated tire valve caps. I've bought a few used cars, and this was as easiest and painless as it comes. We got a fair deal, as well. At no point were we hassled or pressured by anyone there. Mellow. Good people, good team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent experience buying my perfect ride

by Seattle_Mom on 12/05/2016

I worked with Loren King who helped me through every step of trading in my vehicle for my dream ride. He was a straight up guy to work with and he made sure I was assured and taken care of in every way. I had complicated circumstances, but he made sure everything was taken care of. Financials can be a stressful ordeal, but they were easy and straight up. I was concerned going in to buy a car as a single woman, but they were contrary to every stereotype and made sure I walked out with an honest, great deal on exactly the car and price I wanted. I recommend them 100% -Loren King will especially make your day!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ford f150 purchase

by SilverStream on 12/03/2016

Ron answered my Internet request regarding a new F1 50 within minutes . We set up a time to meet the next day . He drove me around their lot in a golf cart to help me choose the right vehicle. They have the largest inventory of trucks. I was undecided about which model to choose . He was very instrumental in helping me make the right decision . Patient and professional .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bowen Scarff is awesome

by Amyschris on 11/26/2016

A great first experience at Bowen Scarff! Dan Rutledge helped me find and buy a 2015 low mileage Ford Escape - - exactly what I was looking for. He listened to what I wanted and found a perfect match. Thank you Dan!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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