Mercedes-Benz of Tacoma

Today 09:00 AM - 07:00 PM
Closed Now
Sunday
10:00 AM - 06:00 PM
Monday
08:30 AM - 08:00 PM
Tuesday
08:30 AM - 08:00 PM
Wednesday
08:30 AM - 08:00 PM
Thursday
08:30 AM - 08:00 PM
Friday
08:30 AM - 08:00 PM
Saturday
09:00 AM - 07:00 PM

Customer Reviews of Mercedes-Benz of Tacoma

4.9
Overall Rating
(125)
Recommend: Yes (124) No (1)
Write a review: Sales | Service
sales Rating

excellant

byBarbaraon 10/08/2018

I appreciated the personalized service and how kind everyone was

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
131 Reviews
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sales Rating

excellant

byBarbaraon 10/08/2018

I appreciated the personalized service and how kind everyone was

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience at MB Tacoma

byTruption 10/07/2018

Chris was great sales representative. He answered my questions promptly and gave me a good deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

New car purchase

byDon 10/06/2018

The staff, especially Jim Foster. Very patient, also the rest of the team in financing and Scott who helped me in learning about my new purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience

byRandallon 10/05/2018

Low pressure but very helpful. Great communication

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2012 Lexus RX350 Base

byBeckyon 09/29/2018

Jason was great! He was patient, knowledgeable, agreeable and gave me the information, time and space I needed to make our purchase decision. He arranged for a test drive that accommodated my needs. The dealership was nice and welcoming.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Satisfied Customer

byDanielon 09/27/2018

I appreciated you having a brand ambassador that was knowledgeable, and personable. Everyone made me feel welcome. My salesman was very good, knew the cars, models features like the back of his hand. Very entertaining as well. Your finance professional was also very good, presenting options and not being forceful or applying pressure. He took his time going through costs and benefits. The same applies for the technical pro that delivered the vehicle to me. We walked through every feature, and when I left the lot the car was completely personalized.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

"The Best or Nothing" is the right slogan!

byBeverlyon 09/16/2018

Dogged determination to find the specific options I wanted. a friendly and cooperative staff...everyone was helpful and worked as a team for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience

byAbhishekon 09/09/2018

They were very polite to talk to and were very good at communicating.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

excellent service

byZhongzengon 09/08/2018

excellent service from Chris Lee. seamless process

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Mercedes Benz Tacoma

byAnthonyon 08/30/2018

My experience with Jim Foster was excellent and will recommend him to anyone looking to purchase a Mercedes

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best car dealer I have ever purchased from

byBradleyon 08/22/2018

Jason Kelly was knowledgeable and beyond helpful during the entire experience. Jason was sure to find the exact vehicle that met everyone of our expectations.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Hanscom purchae

byRussellon 08/16/2018

The finance guy hooking me up with Benz incentive of 1.99%. I like the effort to get me the color I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent service

byCrystalon 08/14/2018

I was referred to Chris Lee by a mutual friend and he was fantastic. After selling my previous car 3 years ago and being without a car living in downtown Seattle, I was honestly dreading the car buying process. I walked into the dealership a bit on guard and skeptical. Chris quickly changed my mind. He was honest, straight forward and really easy to work with. Most importantly he really cared about me and worked really hard to find me the perfect car. I never felt like he was pushing me too buy or just “trying to make a sale” and I still feel like a very valued customer with all the follow up messages and availability to answer questions. Sure enough, he found me the perfect car and I walked out of the dealership the same day driving my new car home. I really did not think it would so easy. He explained everything thoroughly and was with me every step of the way. I cannot say enough praises about Chris. I also had a great experience with the rest of the staff, including Scott who showed me how to operate all the features and finance as well. Thank you to everyone at MB of Tacoma! I definitely have and will recommend Chris and MB Tacoma to all friends and family, and I will definitely be a returning customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Larson Mercedes Rocks

bymorse4famon 08/04/2018

From the sales person (Jason) to taking delivery of our new car, everything was first class and the whole staff went above and beyond to make us feel like we were the only customer in the dealership. I have to say having your car sitting inside and you drive it out of the showroom floor for the first time, was over the top and made us feel really special and respected. This is my third Mercedes I have purchased from Larson’s Mercedes and the way I am treated wheather it is time for maintenance or buying a car, the service here is second to none. Thank you, Thank you, Thank you!!! I am a customer for life!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Recent Car Buying Experience

byJanon 07/28/2018

I recently purchased a car at Mercedes Benz of Tacoma. I worked with Jason and he did a great job of listening to the list of criteria for my new car. He worked diligently to find just the right vehicle and never tried to pressure me into accepting a vehicle that did not meet my parameters. His sole purpose was to make sure I was satisfied with my purchase. I would highly recommend Jason to anyone in the market for a car. They have husband approved lollipops too!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

sprinter van

byrlolndron 06/13/2018

Salesman was helpful and knowledgeable Quite honestly I have reviews. everyone wants one these days from when you order anything on line one pops up pops up constant phone calls is this 20 words now

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

I THINK I JUST HAD THE BEST CAR BUYING EXPERIENCE

byGeneW_1on 06/09/2018

I did not exactly know what I wanted when I came to the dealership. Jason helped me figure it out on my terms.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Review

bysirajnadwaron 06/07/2018

It was awesome! I would recommend this dealership. Staff was friendly, test drive was fun and the process was explained well

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Msjoy

bySheilajoyon 05/31/2018

The advisor was top notch , service manager was professional and so nice we will be purchasing our next car with Larson Mercedes Benz

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

very good

bynparvanehon 05/09/2018

our experience with the sales man and financial people was very good. our experience was very good and smooth with knowledgeable sales person. thanks

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Ask for Jake at Mercedes of Tacoma Service

byFlashashon 05/09/2018

Jake, my service professional at Larson Mercedes of Tacoma is always very helpful and accommodating. Loaner cars are always Mercedes product.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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