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11:00 AM - 06:00 PM
Monday
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Tuesday
08:00 AM - 08:00 PM
Wednesday
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Thursday
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Friday
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Saturday
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Customer Reviews of Lynnwood Honda

5.0
Overall Rating
(5)
Recommend: Yes (5) No (0)
Write a review: Sales | Service
sales Rating

Thank you Troy!

byAlyciamarieon 09/30/2018

Lynnwood honda was the best hands down dealership, troy was very sweet an helpful with picking out my new baby. He was very patient an never pushy about getting us into a car, he looked at multiple options to see what best fit my price range in payments a month. I'd recommend Troy to anyone who's looking for a brand spanking new car or a used vehicle. Thank you again Troy for all your help I appreciate everything you did for me!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
19 Reviews
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sales Rating

Thank you Troy!

byAlyciamarieon 09/30/2018

Lynnwood honda was the best hands down dealership, troy was very sweet an helpful with picking out my new baby. He was very patient an never pushy about getting us into a car, he looked at multiple options to see what best fit my price range in payments a month. I'd recommend Troy to anyone who's looking for a brand spanking new car or a used vehicle. Thank you again Troy for all your help I appreciate everything you did for me!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Happy customer

byIlovehorseson 08/25/2018

The purchase of my 5th Honda manufactured vehicle was a great experience in due to the people I worked with during the purchase process.. Thank you to Troy Malchow (salesperson), Mr. Metah (Sales manager) Arain in finance and Oscar in Service.. You answered any questions I had and made me feel valued as a customer.. Would recommend this dealership based upon these people

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easy and pleasant

by88audreyon 08/18/2018

Troy was really great, he helped us buy a used HR-V today. Everything about the dealership and our experience was great. I would highly recommend Troy and Lynnwood Honda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Mark will treat you well!

byHondalifeon 07/23/2018

Mark is a fantastic salesperson, who completely puts you at ease and dispells all the negative thoughts you might have about car salesoeople. He treated me with honesty, dignity and respect. I recently leased my 4th Honda Pilot from Mark, and had a wonderful.experience. Mark seems to have an encyclopedic knowledge of Honda car details, as he helped me through setting up all the electonics in my car and answered all of my many questions with patience. He walked me around my new car to help me inspect it and made sure everything was to my standards (I am extremely picky!) And that I was happy with my purchase. He also got me a great price on trade for my old car. Mark's excellent customer service doesn't end after you drive your car away, he contacted me later to make sure everything was ok and to see if I had any questions. As I could see from the large notebook of compliments from other happy customers, Mark is a great salesperson, very experienced and honest. I am very happy with my entire experience at Lynnwood Honda and will go back again, as well as recommend Mark to my friends and family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly staff and quick service

byHiChanceon 10/30/2016

My experience at Lynnwood Honda was great! We were walking in the rain and my umbrella broke and Khan came over and saved us from getting soaked. It was my first time purchasing a new car and I didn't know what to expect. Khan went above and beyond to make sure that our needs were met. I was shocked (in a good way) at how fast the whole process went. Thank you Khan for all your help and expertise and also thank you Beth for taking the time to explain the varies options we had. Overall I was highly satisfied with my purchase and the friendly service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ultra-aggressive sales + marketing

byandrewhamadaon 08/31/2016

Hi Lynnwood Honda, I want to tell you a story about how your marketing, sales, and finance teams failed you. I'm what you'd consider an ideal car buying customer: I like new cars, I don't haggle very much, I don't play dealerships off each other, I like leases, and I get excited about the newest and coolest cars. I pay for dealer service. I buy all-weather floor mats and your other high-margin accessories. I'm also a current Honda leasee; I got my 2014 Accord from you, and my lease expires in November. You started calling me 6 months ago, asking if I wanted to return my lease early, because my Accord was in such high demand. I started exploring what Honda I might like next. The salesperson I worked with did exactly what I wanted: helped me understand my options for ending my lease, with an attractive offer for my Accord. The new Civic is sexy as hell and has all the features I got my Accord for. The HR-V has the storage flexibility I've been looking for in a compact package. But the new Ridgeline pushed all the right buttons for me and wouldn't be out for months, so I decided to wait. I would get periodic phone calls from your dealership to check in. That's fine, and expected; I've worked in marketing and sales for most of my life, so i get it. But over the past six weeks, the rate of phone calls increased to multiple calls a week, and now it has increased to multiple calls per day. Each time, I've tried to politely explain that I am not ready to make a decision and will contact your dealership when I am ready. That has only seemed to increase the call volume. I now get calls from salespeople, finance people, and folks that I can't identify but seem to be working out of a call center. As my patience wore thin, I started telling these folks directly to *stop calling me.* Today was the last straw. Between 7:30 and 11:30am I got *seven* phone calls from Honda. Seven. So as I explained to the last person on the phone, I'm not going to respond to calls anymore. I'm tired of talking with you. I'm tired of being polite to your overly-aggressive salespeople. So instead of approaching the end of my lease as a happy Honda customer, ready to choose another Honda, I will be ending my lease ready to shop elsewhere. Instead of recommending that my friends and Amazon coworkers visit Lynnwood Honda, I'll be sharing this experience and recommending they avoid you. Please understand that this is not an ultimatum; I'm not looking for some kind of incentive or offer to "make this right." You've already lost my business and my goodwill; I'm sharing this feedback so you can do better with the next customer, assuming you care.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Lynnwood Honda Review

bygriswalds1on 10/28/2014

After going first to Bellevue Honda which is a much larger dealership and closer to our home, we were referred to Lynnwood Honda by our daughter and son-in-law who had just purchased a used Honda from Lynnwood Honda. We were interested in the "Costco" car buying program. The folks at Bellevue Honda told us that the Costco program price would be their invoice plus $1000. The folks at Lynnwood Honda told us that the Costco program price would be their invoice plus $100. So, we were $900 ahead already by doing business with Lynnwood Honda. There was no high pressure, they gave us a fair price for our trade, and we had a wonderful car buying experience at Lynnwood Honda. Their radio sales jingle is, "Lynnwood Honda, experience the difference." We found that to be absolutely true. We dealt with a young salesperson, Jordan, who was extremely helpful and cooperative.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Lynnwood Honda

bymkmk3on 10/25/2014

My wife and I bought a Honda CRV from Jordan Barnes at Lynnwood Honda. We love the car and would strongly recommend it to anyone looking for a vehicle in that class. We also considered the Toyota RAV4 and the Mazda CX5. The CRV drove better than the others and we were particularly pleased by the Honda dealership's competitive pricing and helpful staff. The sales staff was not pushy at all (in stark contrast to the Toyota dealership down the road) and was very helpful in answering our questions and working with us on the price (in contrast to the neighboring Mazda dealership).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience at Lynnwood Honda!!

bydatchley1on 10/24/2014

Wonderful experience!! I went in to find out about possibly trading in a car and came out purchasing a brand new Accord Sport. Khan our sales person was kind, and worked so hard to make my financial situation work so I could purchase a car. Also Tom was amazing with working with the banks to get the best financing situation. Wonderful experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Gabe Moreno

bybwillis1on 10/24/2014

I have been dealing with Gabe Moreno and Lynnwood Honda for many years. I have purchased many cars and have referred many family and friends who have purchased cars also. I will continue to do business with Lynnwood Honda because they continue to treat me like family and not just a customer. They have great customer service as well as quality used vehicles. I would recommend to anyone looking for a new or used vehicle to visit Lynnwood Honda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

would not sell car for advertised price

bysearchng4civicon 10/22/2013

Lynnwood Honda advertised a 2009 certified pre-owned Honda Civic EX for a specific price on their website. When I tried to buy the car for the advertised price, they said that a third party had made a mistake and refused to sell me the car for the sale price. The first time I tried to buy the car, used car manager Keith H. said they had changed the ad on their website and would not sell it to me because I had not bought it the day before. Yet, when I found the same advertisement live on Edmunds.com, general sales manager Mike P. still refused to sell me the car for the advertised price. On my first visit, Mr. H. offered to sell me the car for $1,200 more than the advertised price without the certified pre-owned status. Even after sending multiple emails to Mr. P., Lynnwood Honda refused to honor the advertised price. I was extremely dissatisfied with my experience at Lynnwood Honda and would not recommend them to anyone.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Very good experience on a new CRV

byHarBrookon 11/10/2012

Worked with both Bill B. and Mark B. We felt we got a good deal on our new Honda CRV. Both reps were very helpful and patient with us. There was never any push to hurry anything. Marc has the patients of Job, when explaining all the many features of the vehicle. My wife agrees with me that this was the best car buying experience we ever had ( and we have had quite a few.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Nice during the test ride, but not willing to match price

byphuckheadon 03/24/2012

This is a decent dealership, I test drove the vehicle with them and there was no 'buy now' pressure. I didn't buy from them because they were way high on their price quote ($3000 over invoice on a '12 Pilot) and when I asked them to match a price quote of another dealer ($400 over invoice with wheel locks and 2 years scheduled maintenance) I was told that deal was too good and I should take it. Seemed a bit strange but I guess they figure they'll get someone of the street to impulse buy at their (high) price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Out of Integrity

bycharifaon 03/12/2012

My husband and I were helped by Bob Labor. We liked the car and intended to purchase it (used Prius), if the trade-in was right. We were handed off to Lawrence who, ostensibly because of some miscommunication, started writing up the deal. When we understood what he was doing, we asked him to look at our car for trade-in value. Apparently flustered, he left to check on the trade-in, but didn’t communicate with us at all and left us wondering what was going on. After waiting for him to come report to us RE the trade-in value (he left us waiting about ½ an hour and never reappeared), we went in search of Bob. Bob was apologetic and assured us that he wanted “everyone to be happy.” We agreed on a trade-in value. He wanted to ionize the car for a full 24-hrs to really clean it, so we agreed we would return and finish off the deal on Monday morning. On Sunday morning he sold the car to someone else. We were treated in a truly disgusting manner (way beyond the regular used-car game-playing). Lynnwood Honda and Bob in particular don’t deserve your business and they will not be getting ours.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Bob Labor is the man to buy from

byhoangkton 02/15/2012

He did not waste my time during offer, over phone just 3 times; Bob did not straight to the point with price quote and accessories the car has with. Of course I did my own homework from Edmunds & Honda websites. My offer was 3.5% over invoice price (including destination fee) and was accepted, and the CR-V 2012 I bought came with extra accessories that cost $581 (of course the dealer has it for much less but that's their listed prices). After the deal, I did not have issues/haggling in the Finance & Insurance office for upgrades & offers from them trying to bring up price either. Final point is price was set after offer accepted. Highly recommended for sales.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly service

byjer123on 11/22/2011

Recently purchased a certified used car from Danny Hook at Lynnwood Honda. The were very helpful throughout the process and I didn't feel like they were trying to rush us into a sale. They even put aside the car we liked while we went to test drive Toyota's. I'd totally recommend this place to a friend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great sales staff

byauntydiluvianon 09/13/2010

I went to many dealerships when looking for my car and this one was my favorite, the staff were helpful, speedy, and attentive. They went out of their way to meet my needs and be competitive, they answered my questions, respected my boundaries, and were pleasant to relate to. I didn't end up buying a car from them, but only because I chose a different make, I wouldn't hesitate to recommend this location for anyone looking for a honda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
service Rating

Servicing my Honda for 10 yrs

byjenniebbon 06/21/2010

I have a '99 Civic and having a good car helps in the service area but when I've needed service, LW Honda has ALWAYS been helpful, informative, timely, and respectful. They are a little pricey (all dealers are) but the work is done on time and on several occasions the work was NOT done because it was NOT needed--now that's service to me! I have 159K miles on my car and the only 2 major things I've had done is a new catalytic converter and timing belt and, of course, regular maintenance on brakes, tune up, etc. Would highly recommend this dealership.

  • Recommend this dealer? Yes
sales Rating

my 08 honda accord EX

bysotison 09/18/2007

sent e-mail about specific model and color.promt response with price. Went to dealership and dealt with Rich Fonceca.Made an offer($500) below msrp,which was promply accepted.The whole process took 30 minutes including test drive and going over all the features of the new car.The experience was thouroghly professional, and no attempt were made to push add ons.Car is great ,highly recommend the salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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about our dealership

Lynnwood Honda has been providing sales and service excellence ever since the halcyon days of the motorcycle era, when Honda Motor Company pleaded with their dealers to sell "the little economy car." We have since grown to one of the largest Honda dealerships in the Seattle area. We have an award winning service department and the largest parts department in the Pacific Northwest.

Fred Nelson, President, is part of a long tradition of automotive sales. His father, Stanley Nelson Sr., started Nelson Chevrolet in Ballard in 1922. Fred has been in the business since 1935. Fred's children, Erik Nelson and Wendy Nelson Popke, have followed in their father's footsteps, joining Lynnwood Honda in 1984. Stan Sr. knew then what we still practice today: provide a friendly, trustful atmosphere in which to sell and service cars and customers would reward him with their loyalty.

what sets us apart
Honda Power Equipment. Ware the only Honda Auto dealer in the state that also sells Genuine Honda Power Equipment including Generators, Lawn Mowers, Pressure Washers, Hedge Trimmers, Thatchers, Weed Wackers, and Water Pumps just to name a few
We promise a transparent, efficient and enjoyable purchase experience at a fair price which is all part of the Lynnwood Honda Difference
We love to Sponsor community organizations and events including, The Edmonds Center for the Arts, Edmonds Community College Foundation, Madrona Children's Theater, Clothes for Kids, The Edmonds 4th of July Parade and Fireworks an many more
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Amenities
Instant Financing
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Express Service