I-5 Toyota

Today 8:30 AM - 7:30 PM
Closed Now
Sunday
10:00 AM - 6:00 PM
Monday
8:30 AM - 7:30 PM
Tuesday
8:30 AM - 7:30 PM
Wednesday
8:30 AM - 7:30 PM
Thursday
8:30 AM - 7:30 PM
Friday
8:30 AM - 7:30 PM
Saturday
8:30 AM - 6:00 PM

Customer Reviews of I-5 Toyota

5.0
Overall Rating
(12)
Recommend: Yes (12) No (0)
Write a review: Sales | Service
sales Rating

Amazing place

byAmandaon 09/08/2018

Very friendly staff, would go again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

43 Reviews
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service Rating

2016 Chev. Colarado

byRickon 10/02/2018

The customer service and professionalism.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing place

byAmandaon 09/08/2018

Very friendly staff, would go again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

A great car buying experience

byHelmutZon 08/13/2018

We were very happy with our car buying experience at I-5. Lyle Talbot was fantastic. He clearly enjoyed working with us and made sure we got exactly what we wanted. Both ,my wife and I were very happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Great service, as always

byKharma21on 03/19/2018

Great team! Professional, nice and always done in a good time frame! I drive extra to come to I-5 Toyota to service my car. It is worth it!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Absolutly amazing people

byAlexandrea1on 03/29/2017

I didn't feel pressured into buying. Brent was our salesman and he was AMAZING! I felt like I was hanging out with a friend not at a car dealership. Great experience and will more than likely continue buying cars through you guys!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Repeat Customer Because

byCattledriveon 03/04/2017

It was a great experience. The staff members I interacted with professional and the interaction was positive. There is a Toyota dealer in my town, but I would rather buy cars and get service done at I-5 Toyota. There's a different feeling between the dealerships. All I can say is I've bought at I-5 before and I will again in the future - the place has a positive feeling.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

A Prius, who knew?

byOwlgirlOly76on 02/28/2017

The entire staff from sales to finance listen to me. They found me the perfect car, I wouldn't ever have thought to look at a Prius before. I called and they went to work making me feel valued as a customer. I didn't feel like I was just another car. This is my second car from you and I look forward to the next!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 Toyota MI at I5 toyota in chehalis wa.

byForrestjolneyon 02/27/2017

We got the car we wanted with all the features we wanted. The right color, great gas milage, good price. The sails people we dealt with made it happen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Purchased new 4Runner from Gerry! No complaints :)

byLizzieNon 11/26/2016

Gerry was awesome. He was knowledgeable, friendly, and did not go overboard pressuring us as some sales people do. He explained everything in clear terms and was willing to take the time to answer all my questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

A Great Place for Service!!!

byNeildnron 10/28/2016

so impressed that I am compelled to take this survey. everything about my experience was good. I even had an issue about a small fitting for the bumper which they directed me to the parts dept. and they gave me one in which the staff installed it for me. Left me with a great feeling again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great maintenance staff!

bytgrantarbon 10/12/2016

The most important aspect of car ownership for me is the service I receive after a car purchase. I-5 Toyota always works hard to inform me about the progress of my maintenance and the staff are very courteous .Thank-you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

10 out of 10

bybutterflyxlifeon 10/01/2016

I got a car! Me! All by myself! Brian made it happen, and I am so thankful! Now I will truly have an opportunity to build my credit.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent Buying Experience!

byRickee05on 09/30/2016

Sales pressure was kept to a minimum and mostly just answering questions. Staff was efficient and professional. The buying experience was pleasant and quick.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Owner of a new 2016 RAV4 LE

bySusanb_76on 09/11/2016

Nathan Pruett, sales consultant made my car buying experience hassle-free, stress-free, and without any pressure to buy something I didn't want or to spend more than I planned and budgeted for the purchase. He was a true professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Car Service

bytmacreynoldon 09/11/2016

The service improved 100% since the last two times I was there. Great work and thank you very much. Also whoever washed and vacuumed my car did a fantastic job (not always the case) and I appreciate that very much.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Experience!

by1redexploreron 08/27/2016

My sales man was great! (Gerry?). Very friendly, approachable but not pushy. My first car buying experience was a great one. Will be coming back for future purchases.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Awesome job

byzrb1989on 08/26/2016

I liked how they contacted me and worked with me through my situation. I didn't know I could possibly pull off the deal I got.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

It is Worth the Drive

byTLW_2008on 08/11/2016

Service is performed in a professional and timely manner. I make the drive from Olympia for my service and parts over the counter. Always a great experience. As an owner/operator you should be very proud of your staff!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great place

byTommyboy71on 08/10/2016

Friendly helpful staff. Service manager talk to tech and they squeezed me in without an appointment. That's going above and beyond, I will be back for sure.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good service

byLynnandreaon 08/06/2016

professionalism and friendliness, I wish you had discounts for disabled seniors . Mike in service is outstanding. No more to say

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Excellent Service

bydebbie2gaetzon 07/23/2016

they were efficient, very knowledgeable, extremely courteous, customer service was a priority. Jordan, Charlie, John and Scott were very very nice to work with and accommodating with our concerns and priorities.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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