West Hills Chrysler Dodge Jeep Ram

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Customer Reviews of West Hills Chrysler Dodge Jeep Ram

5.0
Overall Rating
(16)
Recommend: Yes (16) No (0)
Write a review: Sales | Service
sales Rating

Another awesome purchase experience!

by felten597 on 10/04/2017

We have been purchasing vehicles from Dallas Howell for many years and have always walked away wondering how he accomplished what he did. He has been working with us again for our daughters first purchase and took wonderful care of her as well. We are so thankful we found him many years ago! We highly recommend Dallas to anyone and everyone we possibly can!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
140 Reviews
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sales Rating

Another awesome purchase experience!

by felten597 on 10/04/2017

We have been purchasing vehicles from Dallas Howell for many years and have always walked away wondering how he accomplished what he did. He has been working with us again for our daughters first purchase and took wonderful care of her as well. We are so thankful we found him many years ago! We highly recommend Dallas to anyone and everyone we possibly can!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Reggie Ross was an amazing sales associate!!!

by beccaross12 on 07/29/2017

We went to Reggie to buy our first brand new car. He made sure we got what we were looking for and got the best car for our situation. He made sure we knew everything about the car before we signed papers on it. He even searched the dealership in Kirkland to find our car. He showed dedication and love for his job!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Love My New Dodge!!

by RoadRunnerRon on 05/24/2017

Just bought my third vehicle from these guys. Reggie Ross is an absolute rock star, helping me through the search to get the perfect car for me. I am ecstatic!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Moshi is the man.

by Kathamar on 04/20/2017

My wife and I came on a busy Saturday. Our salesman, Moshi Asadi, was extremely polite and kept us entertained throughout the whole process. This is the first time I have ever left a dealership while the sun was still shining after buying a car. If you choose to buy a car from west hills, go to dodge, and ask for Moshi. You won't regret it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesomeness!

by BrandyL on 03/25/2017

Awesome customer service! Reggie Ross was great! Very friendly, knowledge, and helped us get what we want without feeling pressured. They were having a BBQ while we were there which was great! It was nice to grab a burger while shopping. We'll be back for all our vehicle needs!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easy Process

by Stargazen on 03/21/2017

My sales associate, Moshi Asadi, was great. Took my basic criteria and showed me what I asked for but then asked to show me some alternatives he had found that I had not seriously considered. I ended up buying an "alternative" and absolutely adore my new car. Thanks Moshi!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best hospitality ever!

by Bluejacket on 03/17/2017

We came in late and they treated us as the first customers through the door. Exceptional service and down right hospitality. Blake Vancurra was an amazing person to deal with even after normal hours he treated us like family. Will definitely do business here and hopefully with him again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Timing

by spkoenig1 on 02/05/2017

Love my truck! Mike Alden was an excellent salesman and professional. I called the day before to schedule the test drive. They were waiting for me when I arrived and quickly put me in my truck, talked me through the features, and away we went on a test drive. Everything was smooth sailing and welcoming!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Incredible Experience!

by nicwriter on 08/03/2016

Chuck made our car buying experience exciting and smooth! He was personable, honest, and met all of our car buying needs. We HIGHLY recommend Chuck and this dealership! We love our new Jeep and had such a pleasant experience because of our stellar salesperson!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience!

by TristanHewitt on 07/18/2016

Chuck Gurno spent two days helping my fiance find the perfect vehicle for her, and was successful! He not only made the car buying experience as painless as possible, he managed to make it fun, while getting her a great deal! The man is a consummate professional and he has made her and I customers for life.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful Experience

by CJElaine13 on 07/04/2016

Me and my husband know we needed a new car and thats about it. Dexter was an amazing help with helping us find the perfect car for us. He showed us a couple different cars and even drove us down to a second location to look at a couple more to help us find the right fit. The car we ended up with was on he suggested and I am in love with it. I would recommend this dealership to anyone looking for a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

West Hills CDJ

by lysawillis on 04/05/2016

I had a great experience purchasing my vehicle. My sales associate John McLaughlin was prepared, he had everything ready for me when I got to the dealership. I found what I wanted online, test drove my jeep. Then John processed all the paper work fast.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

great car buying experience!

by Shane74 on 03/21/2016

Chuck Gurno was great to work with. He was very knowledgeable of his product and made the buying process a snap!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Super happy!!!!!!!!

by chelsea12 on 03/20/2016

I am super excited about the awesome deal we received for our new 2015 dodge ram!! Thank you chuck!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

great experience with Cody watts!

by Chrisg123 on 02/20/2016

Went to west hills Chrysler, jeep, dodge yesterday and worked with Cody watts. Me and my fiance had a awesome time. Cody showed us lots of different cars and found us exactly what she wanted in the price range that fit our budget. Cody was great! Never walked away and had answers to all our questions. If your looking for a great car buying experience ask for Cody watts. Thanks again, Danielle loves the car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Super Experience on Super Bowl Sunday!

by ransea56 on 02/09/2016

On Super Bowl Sunday, we experienced a professional, car purchasing experience. West Hill Chrysler, Jeep & Dodge. Thank you to the All-Star Staff: Internet Manager – Jay Powers Game Day Sales Man – Jake Fuller Manager – John Post Finance - Amelia Reisman Insurance – Vanessa I located the New 2015 Jeep Sahara online. I contacted the Internet Manager Jay Powers and began exchanging email. Jay was Professional, Knowledgeable, and provided Excellent Customer Service. He was quick to address all my questions. The deal was orchestrated via email. Totally awesome. We arrived at the dealership on Super Bowl Sunday. We met our game Day Salesman – Jake Fuller. We went for a test drive, came back and executed the deal that was all set up. There were no issues or complications. Jake addressed any & all questions. Next we met with Vanessa w/ AllState Insurance. Sine we are Allstate Customers, it was seamless. Finally we met with Amelia in Finance. Experienced and Professional….. She talked to us regarding a couple of options. No pressure…. In fact we did get the extended warranty…. If you don’t use it, your money is refunded. As we processed the financial side of things. The car was fully detailed, and waiting for us. Jake walked us through the various options on this Loaded Jeep. Within 2+ hours we were on the road home with our new Vehicle. Thank You, Randy & Lisa Seal 2015 Jeep Sahara Unlimited

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Patient and not pushy

by jeremyj5 on 12/23/2015

When I showed up at West Hills to test drive a truck, I really had no idea if I wanted to purchase a; Chevy, Dodge, or Ford; 1/2 or 3/4 ton; new or used. Not only did they let me take home a RAM 2500 for the day, but when I came back after work, the Dodge salesman spent more time driving us around to the other dealers so we could test drive the Chevy and Ford at the same time. After deciding on the half ton, we brought them all back to the Dodge dealership, lined them up side by side so we could make our choice. After making our selection (RAM 1500), we were surprised to find out that the salesman would likely make very little from the sale had we purchased Chevy or Ford. Even with that, they never pushed one vehicle over the other and truly let us come to our own conclusions. They happily put up with our long drawn out search in the rain, climbing into every 1500 on the lot to find just the right truck, even searching the entire state for similar vehicles to make sure we reviewed all of our truck options. I would easily recommend this dealership to friends and family. Thanks John and Mike.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Truck Purchase

by batusongvigone on 12/19/2015

Over the years, I have purchased many dealership new cars. Last weeks experience was the easiest of all. I am very satisfied with my experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

WATER LEAK

by Mad3500guy on 12/12/2015

I purchased a new longhorn 3500, 4 door, 4x4, with all the bells and whistles. It is leaking water through the cab light so bad that the interior is completely ruined. I call and told them what was going on. They made appointment for me to have it fixed. When I got there you could a ready start smelling it mold. The service writer informed me , they would do nothing but put a heater in it. I took my truck right back. I took it in to a reputable shop in town that my insurance company recommended . Between the shop and my adjuster the cost so far has just gone over $9000. This is not including the electrical damage. I pay over $70000.00 for this truck . You think they would stand behind the vehicles. Done venting!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Excellent Service Department

by jerry_h23 on 12/11/2015

I purchased a new 2013 Dodge Ram 1500 and have had it serviced here on time and on schedule. I have received excellent service absolutely every time. When appointments are made they are ready for me. I have been told when it would be finished and it has been finished by that time. Everything I asked about was successfully addressed. Everyone I spoke with in all departments have been most friendly and yet professional. No other service department in my 57 years of driving have come even close to matching this service department. I am so pleased that today I traded in my 2013 Ram 1500 for a new Ram 1500. The service department had a lot to do with this decision. Thank you! My money is where my mouth is! Jerry

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing dealer

by henry94 on 09/17/2015

They are by far the best dealership i have been to. Helped me get a new car and gave way over what my trade was worth to help me do it! Great people and environment as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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