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Customer Reviews of BMW of Bellevue

4.7
Overall Rating
(17)
Recommend: Yes (16) No (1)
Write a review: Sales | Service
sales Rating

Tom Sanguino

bytomcaboyon 11/30/2018

Was very pleased with purchase of BMW 230 convertible.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

125 Reviews
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sales Rating

Tom Sanguino

bytomcaboyon 11/30/2018

Was very pleased with purchase of BMW 230 convertible.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Professional dealer

byJames Zhangon 11/17/2018

Nice and professional sales people

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Dean

byCarvermanon 11/02/2018

We got everything done in one day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

60,000 mile service

byBMW328xion 10/02/2018

I scheduled an appointment online and was met by a service coordinator when I arrived. We talked about what was to be done, and I headed to the waiting area where I had a chocolate latte and did some work! The car was done in the time frame I was told, and it looks and runs great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

BMW service

byBMW serviceon 10/02/2018

Clif was an excellent advisor. Very knowledgeable in his role. Very informative and addressed all my needs. Thanks clif

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

vehicle service

byBMWX335lon 09/26/2018

Overall it was very good

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

BMW recall service

byBartGriffon 09/25/2018

Service was outstanding. Ultimate service performance. Really appreciate work done. Bart Griffith

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byBryan808on 09/17/2018

I experience consistently excellent service from everyone at BMW of Bellevue. In my most recent visit Michelle set a particularly high bar.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Alpaslan Suha Tanrikulu (Sales Associate)

byLauren Wongon 09/13/2018

Alp was extremely knowledgeable, friendly, and helpful during the entire transaction. I had a great experience buying, thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Maintenance

byA Customeron 09/03/2018

Great customer service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

buba sanneh

byserviceon 08/22/2018

the service advisors are very nice and helpful. so, very good customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Recalls on bmw

byN5x famon 08/07/2018

The only reason I will take one star away is because I called a few times before going in and never received calls back when requested. Other than that everything was good.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service and constant feedback

bySuresh Son 07/27/2018

Came in new to town from Chicago. Had some trouble getting on schedule due to my need for a loaner , but after that everything was smooth sailing. Had a few repairs to be done as well but was very well taken care of by Aaron Wiener my designated Service manager. Regular feedback and the jobs were done perfectly. Highly recommended.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Sunday Service advertising over promised and under delivered...

byvincentgchuon 12/05/2017

I received a promotional flyer for scheduling a vehicle service on a sunday. I called to make my appointment and secured the date, time and request for loaner. I called the service advisor multiple times to request a test drive in place of loaner, however no response. Upon arriving to dealer, they were not ready with my loaner and it took about 40 mins just to get an appointment check-in. They executed the service itself fine... but upon return of the vehicle... I noticed that they did not perform the complimentary wash/cleaning. In result... the flyer advertised a bunch of great benefits which many were not executed at all.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Good service

bycallvishuon 11/08/2017

Service advisor Aaron Weaver provided good service and prompt response.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Rattle in rear hatch

bysardomeon 07/11/2017

Took a short ride with Tech and he knew exactly what the problem was.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bmw Bellevue

byArtaAjvazion 03/05/2017

Such a fast and easy experience. If you're looking to buy a car definitely check out BMW Bellevue. You won't regret it. They make buying a car so easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Terrible service!!!

bySergeyFon 10/26/2016

I would never ever go to this back yard shop again!!!!!. I was there to do warranty repairs and their "mechanics" damaged the plastic panel. When I brought issues up with my "service adviser" Clif, he told that they will fixed free of charge on my last warranty service. He purposely did not schedule or call me in for my last service appointment and when I called him back I was told that warranty was expired 5 days ago and nothing can be done. Also he refused to replace the broken panel. I was very disappointed and decided to call the service manager Engell for help. Unfortunately same results. He was very rude with me on the phone and refused to do anything about it. it looks like scum to me.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

3 series sports wagon

byGrantbachmanon 10/04/2016

We had a great experience. Our sales person was very friendly. We look forward to working with BMW of Bellevue in the future and we would highly recommend the same for others.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

BDM Recall Service plus new tires

byRetiredOpaon 08/01/2016

Excellent service and car was ready when promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Exceptional service expirience!

byerict1957on 07/29/2016

Cliff Newton and his team did an outstanding job in the recent servicing of my 328d. I had an unusual situation, and Cliff made sure I was well taken care of and kept informed of what was going on along the way.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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about our dealership

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and it comes with a 5-day return policy*. Plus, we’ll buy your car and you don’t have to buy one from us. Now that’s easy.

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

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Get a free certified offer and turn your car into cash today. Your offer is guaranteed for 7 days or 500 miles at any of our locations. And we will buy your car even if you don’t buy a vehicle from us.
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