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Billy Craft Honda

Today 8:30 AM - 7:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
8:30 AM - 7:00 PM
Tuesday
8:30 AM - 7:00 PM
Wednesday
8:30 AM - 7:00 PM
Thursday
8:30 AM - 7:00 PM
Friday
8:30 AM - 7:00 PM
Saturday
8:00 AM - 4:00 PM

Customer Reviews of Billy Craft Honda

4.9
Overall Rating
4.9 out of 5 stars(36)
Recommend: Yes (10) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great experience

by Jennifer on 04/15/2022

Ricky was so great in helping us get into a used van for our family!! He was knowledgeable and made the whole process easy and pleasant. I highly recommend Ricky and Billy Craft Honda for selling you a great car at a great deal!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
36 Reviews
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4 out of 5 starssales Rating

Great service

by Tonya on 05/16/2022

I had a very good experience with Luke Okes He was very informative took the time to go over everything with me and was able to answer any questions I had. I felt very comfortable and at ease with his candor. I would 100% recommend him to assist you with looking at cars! Everyone helping was very nice. As far as the end with doing paperwork that was bit of a high strung situation it felt like with who helped.. nice but needed more focus. Overall a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience

by Jennifer on 04/15/2022

Ricky was so great in helping us get into a used van for our family!! He was knowledgeable and made the whole process easy and pleasant. I highly recommend Ricky and Billy Craft Honda for selling you a great car at a great deal!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Ridgeline HPD

by Tim G on 02/20/2022

We were looking for a 2022 Honda Ridgeline and it was very difficult do to with the short in inventory. After looking from Harrisonburg to Roanoke, from Staunton to Richmond and finally we called Billy Craft Honda and spoke with Jessica Hicks. Thank to Jessica for making this experience excellent and you went above and beyond. We have never had a car buying experience like this before. Billy Craft-- You employ excellent people with great personalities. I will continue to drive the hour and a half to get this customer service every day!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Friendly people

by Allen Owen on 02/01/2022

If you’re in the market for a new car these guys are top notch! Got exactly what I was wanting for my trade with no question asked. If you haven’t already spoken to a sales person I’d highly recommend Katy Baldock.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2017 Honda Accord EX

by Robert Ferguson on 03/05/2021

Luke Okes listened to what I wanted and what I needed. This made the purchasing of my Accord so easy and trouble free. If you are looking for a Honda vehicle see Luke at Bill Craft Honda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

happy camper

by wesley and teresa brown on 02/17/2021

all experience with billy craft has been awesome to this point. Jessica Hicks has been exceptional thru 3 automobile purchases

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Exceeded Expectations!

by John from Roanoke VA on 11/04/2020

I could not have hoped for a better experience! It was a genuine pleasure to work with Jessi Hicks and Doug Pendleton. They both provided exceptional service... professional, knowledgeable, and courteous. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Highly Recommend

by Tilly on 09/30/2020

Enjoyable to be around, helpful, friendly, gave me a great deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

great service

by Terry on 09/20/2020

makes car buying a quick and easy process

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

The Best

by Cassidymat on 08/02/2020

After going to 8 different car dealers, I bought my car from Billy Craft Honda in Lynchburg, Virginia. My sales consultant, Chris Wilmouth, was amazing! Not only did he show me details on my car that were missed by other dealers, he took the time to answer all of my questions and then explained the intricate electronics of my new vehicle - and he then helped me set them up! Both he and Robert Charte, (business manager), set up a great financing package for me and walked me through an excellent extended warranty package. I definitely shopped around. These guys were the BEST!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Sale

by Grace Clark on 04/23/2020

Jessica hicks was very helpful and went out the way to make sure I had the car I wanted. Definitely was a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent Sales & Service

by Outstanding Sales and Service on 01/02/2020

My sales associate, Jessica Hicks, provided excellent service from the test drive to delivery. She was able to answer all my questions and was very genuine. This is my 2nd experience buying a vehicle from this dealership. All I can say is thank you for another great deal. Jessica provided service beyond my expectations.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Good experience at Billy Craft Honda

by Chris on 10/31/2019

We worked with Chris Wilmouth at Billy Craft Honda. Chris was very helpful and had us in new vehicle in no time! Was very flexible with our busy schedule. Would highly recommend for a salesman when your in the market for a new vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

NEW CR-V

by allsmiles on 09/19/2019

Tuesday 9/17/2019 my wife and I traded our 2016 CR-V (purchased new from Billy Craft Honda) for a new 2019. Our salesperson both times was Jessica Hicks. Best two car buying experiences ever. Not many sales people would come in on their day off. Great customer service! Love the new CR-V!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

The way it should be.....

by HappyCustomer on 07/27/2019

Buying a new vehicle from Billy Craft Honda, Eddie Vest, was painless and a pleasant experience. The way it should be when purchasing a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Great sales people!

by Jeremy on 07/02/2019

My wife was interested in a Honda Pilot. Ricky our salesman was the best! Answered all of our questions and even some we didn't think to ask! He got us in a 2016 Pilot. great service and experienced sales people! will be returning!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Mike & Pat Love my Acura TLX

by MikePat2 on 04/15/2019

We had a 2004 Honda Pilot with 160,000 miles on it and still going strong. We decided to give it to our granddaughter since we knew it had many more miles in it, and that it would be dependable. We went to Billy Craft Honda looking for me a car for around town and small trips. We decided on a 2015 Acura TLX with only 20,000 miles on it. We were well pleased with how good Billy Craft Honda was to deal with. We especially loved how knowledgeable our sales lady, Jessica Hicks was!! My husband had lots of questions and she did not hesitate in giving him the answers!! She was well adverse on the Honda cars!! Thanks Billy Craft Honda, and thanks especially to Jessica Hicks for making our experience with y’all so very pleasant!! We would highly recommend Billy Craft Honda, and highly recommended Jessica!! We would give 7 stars if possible!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by kcpenn on 12/20/2018

We purchased a 2018 CR-V and not only is it a wonderful vehicle but the people that work at Billy Craft Honda are friendly and ready to answer all questions. There is no pressure and I got some honest feedback from Ricky about other vehicles we were considering. All said and done, we chose Honda because they hold their value and for the 5 star safety record. I hope to purchase more in the future. Great family to be a part of!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by kcpenn on 12/20/2018

We purchased a 2018 CR-V and not only is it a wonderful vehicle but the people that work at Billy Craft Honda are friendly and ready to answer all questions. There is no pressure and I got some honest feedback from Ricky about other vehicles we were considering. All said and done, we chose Honda because they hold their value and for the 5 star safety record. I hope to purchase more in the future. Great family to be a part of!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Overall service

by Sapphire on 10/10/2018

The folks at Billy Craft Honda are fabulous! Ricky guided me through purchasing my vehicle with professionalism, courtesy and knowledge. He and the staff made me feel like family. Thank you for your service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Smooth Online Purchase Tranaction 2018 Honda Pilot

by kshortjr on 04/01/2018

Jessica Hicks at Billy Craft Honda Dealership in Lynchburg, Va. provided an excellent purchasing experience during my wife and my recent purchase of a 2018 Honda Pilot EXL. We have owned a few Hondas now and knew for sure we wanted to purchase a Pilot. After our personal research we contacted Jessica online about a purchase. Jessica quickly responded and was very efficient at answering any questions we had and managing all of the logistics of processing the transaction. When we arrived at the dealership, she had everything completed and literally ready for us to pick up keys to leave. Jessica spent extra time going through all of the features of our new Pilot and answered all of our questions. My wife loves the Pilot and really appreciated Jessica's professionalism. We would highly recommend Jessica Hicks and Billy Craft Honda if you are looking for a smooth purchase experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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