Horrible service department, manager is a nightmare.
I brought my car here after it broke down during my move to the area. The insurance claim dragged on for a little under a year. During that time I was told by the customer service rep I would be able to store the vehicle at the dealership until the claim had been resolved. That CS rep no longer worked at the facility at the nine month mark and the GM filed a maintenance lien against my vehicle because the CS rep never logged our conversations. Instead of communicating with the CS rep to verify my story the GM pressed the issue and charged me for the storage and maintenance that was never done to my vehicle. Now I'm out the storage fees, and my vehicle is in worse condition than when I brought it to them. The service department manager has informed me they no longer want my business and they don't care to elaborate.
Easy to deal with, great commincation
We had an issue with spots on the roof that looked like rust. But the sales manager came out & assured us it was not rust, it was rail car dust from when they shipped it. They took the time to wash the car with baking soda and water to make sure the spots came off.