Worst new car buying experience ever!!!
I do not recommend anyone going to this dealership due to their lack of integrity, lack of respect for my family's and my time and lack of respect of our knowledge. The only reason we went to this dealership was because they are an "authorized dealer" thru the Sam's Auto buying program. We were there for 8+ hours. Were coerced to purchase extended warranties for a lower interest rate. The numbers during the negotiations were not the numbers on the contract. They charged us for dealer add-ons, there are no dealer add-ons! They did not provide a Monroney window sticker - Its a New Vehicle. We still don't have a second key. We bought the vehicle on 7/29/17. The GM contacted us wanting to resolve our issues and has gone incognito. Buyer Beware!!!
Horrible Experience. Your salesman Jake McDowell was so rude and condescending. I've purchased 10 new vehicles in my lifetime and they've all been pleasant experiences. Not this time. I expect salespeople to be pushy but he talked down to the buyer as if they not knowledgeable. He offered me a price I would have paid, but he was so rude I decided to leave and not purchase a vehicle.
Hell of the ride.
9/17/2015 I was scheduled to test drive 2006 ACURA MDX. By the time I arrived, designated sales person was not available, car was with dead battery and empty tank. Not to mention that all in cabin car electronics was disabled due to dead battery, A/C was not working. After a nice ride (Texas 95 deg* outside) with no A/C and constantly yawning sales person, apology was offered in form of proposal to buy this vehicle ~3k more than advertised price. What a deal!
I had the best car buying experience ever and I have had plenty! No pressure, friendly and everyone treats you as if you are the only one that matters. I am now a lifetime customer.
Excellent service, waiting time is just 40 minutes including car wash. Fantastic greetings and customer lounge with Internet facility. I am happy that they accepted coupon $12.95 and treated as a new vehicle for my Nissan Quest GLE2000
I was very impressed
Ernest Morrison was a good salesperson. He is well mannered & knowledgeable about the product.Thank you so much for your help!