James Wood Buick Chevrolet GMC Denton

Today 8:00 AM - 8:00 PM
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Sunday
closed
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 7:00 PM

Customer Reviews of James Wood Buick Chevrolet GMC Denton

4.9
Overall Rating
(17)
Recommend: Yes (17) No (0)
Write a review: Sales | Service
sales Rating

Car transaction

by Garyseale_ on 04/02/2018

Its all about the people , very friendly and excellent service From start to finish it was a pleasurable experience Would highly recommend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

137 Reviews
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sales Rating

Car transaction

by Garyseale_ on 04/02/2018

Its all about the people , very friendly and excellent service From start to finish it was a pleasurable experience Would highly recommend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Grand Sport

by William215 on 02/02/2018

very helpful without being "pushy". Professional and courteous in all phases of the process. good good good good good good

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Experience

by UKEMAN_ on 01/19/2018

Responsive, professional, and treated like a valued customer. I need to take the car back; the heated seats do not work.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent buying experience at James Wood

by Satisfied on 11/09/2017

My recent experience in buying a car at James Wood was excellent. Everyone was very helpful - eager to help, but not pushy - my kind of sales people.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Deal

by SolomonC on 09/08/2017

It was great. They really worked with me on find the right truck. The salesman Patrick went above and beyond. The sales manager also pitch in.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Awesome

by Peterrabbit on 08/31/2017

Shellie was great. Very quick to reply. Responded with exactly what information I requested

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great no pressure sales

by Burnmaester on 08/31/2017

Jonathan Brown was a spectacular sales representative. He made us feel comfortable and not pressured during any portion of the sell. We had just come from a different dealer that had tried high pressure sales and we did not like it. Jonathan was great to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

No pressure

by Twoshoeranch on 08/22/2017

Buddy was knowledgeable and helpful. We didn't feel pressured. He went out of his way to find what we were looking for. Have recommended him to others

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Highly Recommend

by ddo_texas on 05/11/2017

Easy, laid back, no pressure, you're treated like a good friend. Buddy Morris is a great guy to work with.,Easy, laid back, no pressure, you're treated like a good friend. Buddy Morris is a great guy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

James Wood purchase

by Random_Name1 on 05/05/2017

i thought Chase Whaley was excellent at the customer service experience. I have never had a more receptive and helpful sales person for purchasing a car. He was able to work over text and email to keep my time on the lot waiting to a total minimum. We really appreciated his effort and have already referred his name to friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Bershondra review

by Bershondra on 03/29/2017

Ed was very upfront about everything, knowledgeable about the truck features and not a pushy salesman, I truly appreciate his excellent customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Low Pressure Buying Experience

by Amanda248 on 03/08/2017

I liked being able to find the car I was interested in online before coming to the dealership. Working with Donny Sides was great! He gave me plenty of time to check out the car, test drive it, and talk privately with my husband so we felt comfortable with the purchase. When a feature of the car wasn't working, he pulled a similar car up so that I could see what it would look like when it was fixed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Hometown Dealership

by HappyPM on 07/01/2016

Not one complaint! Happy as can be with my new Cadillac.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

AWSOME EXPERIENCE!!!

by krisbw1234 on 06/01/2016

David S. was wonderful. Purchase from this dealership was a pleasant experience. Would do it again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent experience

by M_W_Aaron on 05/22/2016

Our salesperson Indy Ibarra was the best. She manages to walk that fine line between being very personable as well as professional at the same time. The rest of the staff that we encountered as well were equally as adept.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Best Chevy dealership in Texas

by spcarod2001 on 05/20/2016

This was my 3rd vehicle purchase with James Wood and every time has been better then the last. Jessie McWilliams by far is the most professional, knowledgeable salesman I have ever worked with. Jessie and Juan Olivares understand what it takes to get a deal done. Come in with a budget and they can get it done.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil Change

by mhorton1 on 04/13/2016

I had an appointment scheduled for 9:30am, I called them at 10:30am (when I realized that I had missed my appointment) and I was still able to get in. I love James Wood Chevrolet. Everyone there are always very nice! :)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Very scandalous sales practices.

by singlemomof1 on 03/29/2016

My grandfather back in the day bought all his trucks from James Wood. But up until this last year I would have myself. But I was never so disappointed with a dealership as I was with James Wood. Both the new and used dealership had a hand in this theft of my friends vehicle and my belongings. The bait and switch, shifting blame from office to the next no one will to talk to me on the phone or in person, was the worst business practice experience I've ever encountered. They took everything my son and I owned and with no legal reason. I will find an attorney and publicly make James Wood the poster for what American car buying practices are about and Don't need or want anything to do with. You won't get away with what you did to my son and I. James Wood's you should be ashamed of how you took what my son and I had. Your employees and your used car dealership are your responsibility and do as you train them to do. So no matter how you look at it, it ultimately falls back on you.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

2016 Malibu

by krystalrawls on 02/08/2016

David Stafford handled everything quickly and made our buying experience one of the best we have had! They even delivered our new car to us! He listened to what I wanted and found my perfect car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Good Service Advisor, poor service personal

by GMCGuy1960 on 02/02/2016

I tried to buy my GMC Acadia from James Woods, The sales people did not offer to look into the car we wanted. So after buying somewhere else I returned for service to have change taken from my console, Al air cleaner housing damaged beyond repair and the car not being reassembled properly after work was completed. I have talked to Mr. Woods and the service manager and the have not done anything to retain me as a customer.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Excellent buying experience

by Hw1995pw on 01/24/2016

All the staff I dealt with were very professional and treated me as though I was the most important customer at the dealership. Everyone went head over heals to make me a happy customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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