Buckalew Chevrolet

Today 8:00 AM - 9:00 PM
Open Now
Sunday
closed
Monday
8:00 AM - 9:00 PM
Tuesday
8:00 AM - 9:00 PM
Wednesday
8:00 AM - 9:00 PM
Thursday
8:00 AM - 9:00 PM
Friday
8:00 AM - 9:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Buckalew Chevrolet

3.0
Overall Rating
(2)
Recommend: Yes (1) No (1)
Write a review: Sales | Service
sales Rating

Outstanding Customer Service

by TXGREEK on 08/30/2016

You won't be getting the feeling of walking among corporate robots shopping in the this dealership, Being a family owned and operated business I recieved personal care from Mr. Keener and Barry the GSM. I came in and noticed immediately, no vultures hovering around me like I've recieved every time I went into other dealerships and I didn't get "what's wrong with what we have on the lot, it's a better deal". Buckalew has great customer service at very good prices.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
8 Reviews
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service Rating

Worst car experience to date!

by allison610 on 07/17/2017

After spending nearly 70K on a loaded Tahoe (2015), I have never been more sorry. This has been the worst experience laden with frustration and exacerbated by a completely inept service department. The list of problems far exceeds my character allotment for this post! Do not buy Chevrolet and do not use this dealer.

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Outstanding Customer Service

by TXGREEK on 08/30/2016

You won't be getting the feeling of walking among corporate robots shopping in the this dealership, Being a family owned and operated business I recieved personal care from Mr. Keener and Barry the GSM. I came in and noticed immediately, no vultures hovering around me like I've recieved every time I went into other dealerships and I didn't get "what's wrong with what we have on the lot, it's a better deal". Buckalew has great customer service at very good prices.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Thank you Hernand!

by AdrianaD on 10/09/2015

Was a little jaded by the car buying experience, but I'm glad I dealt with Hernand. I had seen some Google reviews for Buckalew Chevrolet and wondered if they were real. He was extremely genuine and seemed more intent on making sure that we had a great experience. He made a dreadful experience great, easy, and we loved taking the time to speak with him. We will be loyal customers for sure. Thank you Hernand and Buckalew Chevrolet. I love my Equinox

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful Experience

by BJSMA84 on 08/26/2015

My husband and I purchased a 2015 Chevy Silverado. Ours sales rep was Hernand Hernandez. Hernand was recommended to us by my parents that have bought 3 cars from Buckalew over the years. From start to finish Hernand exceeded our expectations. We knew what we wanted and what our budget was and Hernand searched and found the truck my husband wanted. Another thing I like about Buckalew is that everyone of their employees were kind and greeted you even though you were not working with them. I would highly recommend Buckalew and Hernand to anyone that is looking to buy vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Perfect Experience

by WooPigSooie on 08/01/2015

Hernand Hernandez made my car buying experience perfect. He didnt play any " car" games and answered all my questions with total honesty. It was a pleasure doing business with Buckalew Chevrolet. I would highly recommend Buckalew Chevrolet to anyone looking at purchasing a Chevrolet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

FAST EASY PAINLESS

by 2015BlueCruze on 07/29/2015

Highly recommend! I used the internet department completed the paperwork online upon getting to Buckalew I test drove the car and signed all the papers within 1hr. It was the best and fasted car buying experience ever. Just ask for Jeff Rae

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Buckalew Chevrolet

by SKJackson on 07/16/2015

Car buying is suppose to be a fun and exciting time but in most of my past experiences it has been more painful than fun. Between the time it takes to pick out a vehicle, solidify a deal, and then sign your life away, most times I have walked away from the experience exhausted. That was not the case last evening when I visited Buckalew Chevrolet with what I thought was going to be an insurmountable circumstance. From my initial inquiry calls to finalizing a deal, each and every person that I interacted with was professional and inviting. Jeff Rea worked salesman magic to help me find just the right vehicle and deal. He helped make a difficult choice easy with his expertise and people skills. Joe Arnold took the pain away from the financial side of things making the paperwork a breeze all the while ensuring that I understood all of the legalities of the deal. I had heard great things about this dealership and now I have my very own personal experience to back it up! Kudos to the Buckalew team for taking pride and ownership in what they do and for taking such great care of your customers!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

No Interest In Selling Me

by zct808 on 08/08/2010

I went to this dealer twice to test drive a car. It was the nearest dealership to my home, and would have been the most convenient for me. I met with an older salesman and we drove the car. I told him the exact spec I was looking for, and the colors I liked, and he said he would look into local inventories and what was coming in on the delivery truck. He never followed up. Eventually he had a colleague send me an email, but it was on the wrong car. I went back to test drive the car with my wife, but the sales guy wasn't there, and the others seemed disinterested and rude. They promised to tell my sales rep that I had dropped by for a second visit. He never called. I've been in sales for years. I was what you call a 'lay down.' I knew what I wanted, had great credit and no trade. All they had to do is show me a car and I would buy it. Instead they wasted my time, never followed up, so I purchased from their competition 20 miles down the road.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

2 Comments

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