Today 9:00 AM - 8:00 PM
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Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM

Customer Reviews of Baytown Nissan

4.6
Overall Rating
(25)
Recommend: Yes (23) No (2)
Write a review: Sales | Service
sales Rating

Nice truck

bybullmurfon 06/13/2018

Vehicle was great and they worked with me to trade in my car which was underwater. Was some confusion as to which model I was getting. Also got a demo model with a couple scratches on the front. They promised to touch it up but I didn't know about it until well into the deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
30 Reviews
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sales Rating

Used car diaster

byRodKon 07/16/2018

A little more than a month ago I purchased a used 2008 Toyota Rav4 Limited from Baytown Nissan for my teenage daughter. A car which they had recently taken in on trade from another customer. I had been searching for this model and found this car on their webpage. The vehicle had 141,600 miles, which is in the average range for its age and not too concerning given the model and manufacturer. We had only driven this vehicle 826 miles and the transmission completely failed leaving my daughter on the side of the road. I spoke to Nancy, our salesperson at Baytown Nissan, who spoke to her manager about the situation. Baytown Nissan is unwilling to help or stand behind the car they sold me. They did suggest we could come in and purchase a brand new car from them and that the dealer incentives might cover the amount we spent to buy the car. I fully understand that I purchased this vehicle "as is" and without any warranty, and that doing so carries some degree of risk. Even so, I din't expect a car represented as a clean, no issues noted, normal wear and tear vehicle would completely fail and lose more than half its value in less than 1000 miles. Although our salesperson Nancy was a pleasure to work with and an acceptable price was negotiated, I am amazed that Baytown Nissan management would not want to find a mutually acceptable solution to this problem.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Nice truck

bybullmurfon 06/13/2018

Vehicle was great and they worked with me to trade in my car which was underwater. Was some confusion as to which model I was getting. Also got a demo model with a couple scratches on the front. They promised to touch it up but I didn't know about it until well into the deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

My rogue

byCaprilecon 06/06/2018

Friendly service, hard working salesman zach. Thanks for the 2 new cars. I hope i am happy with it for years.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New 2018 Altima SR

byILoveNissan11on 06/06/2018

The customer service was great! The rebates were outstanding due to this body style going out this year. The process was simple. The transparent was great. Loved the experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Survey

byJamie2016on 05/30/2018

Our salesman Patrick was awesome, he was helpful and very patient. He took his time to make sure we were happy and even followed up yo make sure we are happy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Car Buying Experience

byShirley52on 05/17/2018

Tyler Miller was very professional and not a pushy salesperson. He explained everything about the car, ask what my top three colors were and found the perfect car color. Tyler Miller made buying the car a very easy, pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Like Family

byMCNeelon 05/03/2018

Baytown Nissan advertises that they treat you like family--and they do. Both of my sales people, Bret Muller and Jose Saenz, were friendly, courteous, attentive, and "like family" from the get-go. They literally and figuratively " went the extra mile" as they patiently worked with me, answered my questions, and escorted me home following the sale since it was after dark. I was very impressed with the dealership, the staff, and the car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Like Family

byMon 05/03/2018

Baytown Nissan advertises that they treat you like family--and they do. Both of my sales people, Bret Muller and Jose Saenz, were friendly, courteous, attentive, and "like family" from the get-go. They literally and figuratively " went the extra mile" as they patiently worked with me, answered my questions, and escorted me home following the sale since it was after dark. I was very impressed with the dealership, the staff, and the car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Nissan Altima

byMelvin46on 04/14/2018

I was able to find the car I wanted and close the deal in short amount of time, without much haggle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Javier

byJavier_Cantuon 04/10/2018

The staff was very nice and did an amazing job. They always make sure I am satisfied with the work they do as well as answering all of my questions.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great results with usually great customer service

byRcrain77575on 04/06/2018

We always receive great results and usually have great customer service. However it took a unusually long time complete a simple tire repair and rotation..around three hours..way to long.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Robert Harris Jr.

byRobertHarrisJron 03/29/2018

Very Professional, and willing to work with me, Making sure I left the dealership with a vehicle. All the sales people are very friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fast and Easy

byAnthony281on 03/29/2018

The overall experience was fast, easy and pleasant. The staff was very attentive and informative. Definitely would recommend others to buy from there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Baytown Seamless Buying Experience

byStewReviewon 03/23/2018

Josh was awesome and patient walking us through the various options on our Titan He was respectful of our time and went the extra mile to insure a quick and smooth buying experience Edwin was very helpful in getting through the purchasing and finance experience both our great assets to your company

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Nissan truck purchase

byFrank__Don 03/02/2018

I appreciated the salesman listening to our needs and honestly trying to fit those to what was available in our price range

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Mr

byRogerg3on 02/27/2018

Your service writer Angie was very helpful and great I would recomend her to all my friends friendly service everything went smooth

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
sales Rating

Perfect Experience/ Great Salesman/ Wonderful Car

byOutlaw1028on 02/22/2018

It was wonderful. My salesman Brett Mueller was perfect. Very knowledgeable, personable and actually made the experience fun. I have already referred a friend of mine and I think she is coming to talk to Brett about a Maxima hopefully this weekend. I plan on sending more folks. AND I love my new little baby Rogue.,It was wonderful. My salesman Brett Mueller was perfect. Very knowledgeable, personable and actually made the experience fun. I have already referred a friend of mine and I think she is coming to talk to Brett about a Maxima hopefully this weekend. I plan on sending more folks. AND I love my new little baby Rogue.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Titan Nissan truck

byKenMckinleyon 02/14/2018

I feel that your sales person really tried to help me get the price that I could work with. They were very friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome team

byRonafont1on 02/09/2018

Joshua and Chris was so awesome they walk me right into my new car Joshua was very detail about the car took his time with me Chris show me different ways to buy my car I just had a warm welcome all around what a great team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Titan XD expedited purchase.

byIroneagledlon 02/09/2018

Hassle free negotiations. Got a fair offer for my trade. All departments were very helpful and attentive. I bought a 2017 Armada Limited Reserve a few months earlier we like it so much we bought a 2017 Titan XD Limited Reserve. I strongly recommend potential customers use the online prequalifying tools. Expedited the process. Less than 2 hours from the time I drove on the lot to when I drove off in my new Titan XD.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

LOVE BAYTOWN NISSAN

byKSTHOMPSON1970on 02/02/2018

My salesman, Casey and John Field were so helpful and made the experience very easy. I am very pleased with the customer service me and my mother received even after my purchase! Love Baytown Nissan!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership

Baytown Nissan in Baytown, TX, also serving League City, TX and Beaumont, TX is proud to be an automotive leader in our area. Since opening our doors, Baytown Nissan has kept a firm commitment to our customers.

We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Baytown Nissan offers financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Baytown Nissan will get you into the car or truck you choose with professionalism and attention to your needs.

Baytown Nissan has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Baytown Nissan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.

Google Map
Amenities
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Express Service
Customer Lounge Area
Languages Spoken (2)
English
Spanish