Bayshore Chrysler Jeep Dodge Ram

Today closed
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Bayshore Chrysler Jeep Dodge Ram

3.3
Overall Rating
(4)
Recommend: Yes (2) No (2)
Write a review: Sales | Service
sales Rating

Very Happy

byPatrickG1on 04/29/2017

Like everyone, I hate going to buy a truck and, before buying here, I've always left the dealership feeling violated. I can't say enough good things about Jarvis in sales and James in finance. They made buying a pleasure and my wife and I left with a smile on our faces. No buyers remorse whatsoever. They were straight up with us on pricing, no run around, shenanigans, or fees we weren't told about up front. I will always shop these guys first. A+ from me. We even got to meet the owner, who was a great guy, very personable and down to earth. By far the best vehicle buying experience of my lifetime.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 Reviews
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service Rating

Service department is a joke

bydan15808on 02/09/2018

If you buy a vehicle, the warranty is only as good as the service department. This service department is the worst I have ever seen, period. If you call they will put you on hold, pick up the phone and put it back on hold until sometimes it hangs up. If you have a problem they will run different people at you to keep you from talking to anyone in charge. If they can find a way to deny a warranty item and charge you for it, they will, justified or not. They don't diagnose problems, they just change out parts until it starts working, and charge you for all the parts, and labor to install them, needed or not. I even have a friend that they took parts off of his car in the service department to try on someone else's car in the service dept. (he caught them doing it) I have done fleet service for over 30 years, and I have never seen a service department like this. Worst and most corrupt service department I have ever seen.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

OK until they find out you are not ready to buy today

byGood_Dealon 05/28/2017

Looked at Grand Cherokee models, salesman "Pappa" showed us next model up than what we looked for. Hinted that you get more for you money buying next level if you planned to add options to chosen model. Test drive was good up to the point where he found out that we were not prepared to buy today even though we told him this upfront. He left us at the front door of the dealership and didn't even offer us a business card. No introduction to the sales manager (typical in my area), no call me if you have any questions. DO NOT BUY FROM HERE! If the presale experience is any indication of what to expect from this salesman/dealership, I doubt you will get any better support after the sale

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Very Happy

byPatrickG1on 04/29/2017

Like everyone, I hate going to buy a truck and, before buying here, I've always left the dealership feeling violated. I can't say enough good things about Jarvis in sales and James in finance. They made buying a pleasure and my wife and I left with a smile on our faces. No buyers remorse whatsoever. They were straight up with us on pricing, no run around, shenanigans, or fees we weren't told about up front. I will always shop these guys first. A+ from me. We even got to meet the owner, who was a great guy, very personable and down to earth. By far the best vehicle buying experience of my lifetime.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent service

byLonnie55on 04/20/2017

Jc Carter was very professional and I'm extremely happy with my purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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