Miracle Chrysler Dodge Jeep Ram

Today 8:30 AM - 7:00 PM
Open Now
Sunday
closed
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 8:00 PM
Saturday
8:30 AM - 7:00 PM

Customer Reviews of Miracle Chrysler Dodge Jeep Ram

3.0
Overall Rating
(2)
Recommend: Yes (1) No (1)
Write a review: Sales | Service
sales Rating

Yes

by LouisPerez on 06/03/2016

I am writing this review on behalf of my father Louie Perez. my father has been looking for a Dodge Challenger for over eight months. He was looking for the perfect one because it was going to be his retirement the car. he found the car online and told me about it. I live in Indiana my father lives in Kentucky and the dealership is located in Tennessee. so I called the dealership and spoke with our salesman Bobby. he was very patient and gracious and answering all my questions and helping to facilitate a deal that was done so my father could pick up the car later that week neither of us had done a deal with such long distances. but overall they made it a wonderful experience and it was a pleasure to do business. Thank you so much for offering my father a great deal thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 Reviews
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sales Rating

Worst experience ever

by Mrswheeler on 10/15/2016

We called and inquired on a jeep we saw online 2 days ago and scheduled an appointment to come test drive. We drove an hour to get there and found the jeep on the racks for maintenance for the next 3 days. This is by far the worst car dealership customer service I've ever seen. We were ready to buy today. Cash in hand. Their horrible service just lost them a sale.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Yes

by LouisPerez on 06/03/2016

I am writing this review on behalf of my father Louie Perez. my father has been looking for a Dodge Challenger for over eight months. He was looking for the perfect one because it was going to be his retirement the car. he found the car online and told me about it. I live in Indiana my father lives in Kentucky and the dealership is located in Tennessee. so I called the dealership and spoke with our salesman Bobby. he was very patient and gracious and answering all my questions and helping to facilitate a deal that was done so my father could pick up the car later that week neither of us had done a deal with such long distances. but overall they made it a wonderful experience and it was a pleasure to do business. Thank you so much for offering my father a great deal thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great Service

by Journey2014 on 12/30/2015

This morning I woke up and said I am not going to drive to Gallatin to get my car serviced because it is too far, but I am glad that I did take that drive. I have always had good service at Miracle and today I had excellent service. I had an early appointment and I was rather late and they still treated me like I was their only customer. Drew was very nice, called me to tell me what was wrong and gave me a good price to fix my Journey. So, if you need your car serviced go and see Drew at Miracle in Gallatin. Thanks Drew for making me feel like I was your #1 customer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Not what I wanted, loved what I got!

by lmcolem1 on 04/21/2014

Great Service I received excellent customer service at this dealership. They weren't only concerned with the sale, they were concerned with our satisfaction and comfort. My children enjoyed the playroom (and it gave us parents time to negotiate and discuss possible options for our vehicle purchase). I would recommend anyone to this dealer, [non-permissible content removed].

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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