Landers McLarty Toyota

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9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Landers McLarty Toyota

4.9
Overall Rating
(18)
Recommend: Yes (18) No (0)
Write a review: Sales | Service
sales Rating

Buying a New Camry

by Connie_Wilson on 04/02/2017

Doc Eakin, the sales representative, was wonderfully supportive throughout the purchasing experience, and Richard Archer, the finance representative, made the financing of the car very painless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
20 Reviews
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sales Rating

Buying a New Camry

by Connie_Wilson on 04/02/2017

Doc Eakin, the sales representative, was wonderfully supportive throughout the purchasing experience, and Richard Archer, the finance representative, made the financing of the car very painless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

My Visit

by Sherrie931 on 03/31/2017

The waiting area is nice. My advisor was sweet. She is up beat, great personality. She was great to work with and I always enjoy my visit at the dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

amazing

by Brittney9 on 03/25/2017

Overall My experience was wonderful. I felt very welcome and I did not feel pressured. My sales Consultant, Rachel was wonderful. She was very knowledgeable and accommodating. Everyone made buying my fist vehicle a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by Rand_Shaw1975 on 03/21/2017

Jessica Chavers handles my account. She is kind, knowledgeable, and extremely helpful. She will always be the one that handles my truck for me. Outstanding service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Loved this dealership

by Ashunte on 03/20/2017

The Honesty. The team was eager to help me with my first car buying experience. I told them what I was looking for & Sheniqua made everything possible for me. I am so happy my family & I came up on this dealership. I will most definitely recommend to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Fayetteville Tn Toyota Team!!!

by Jason_BonnieG on 03/19/2017

Everyone we came in contact with during the purchase of our Camry was exceptionally nice and helpful!! Jo Jo was a fantastic salesman!! He took the time to understand our needs and worked with his team to make us the best deal!!! Rick explained everything to us on his end so that we understood. Just an outstanding team!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent customer service

by buckeyefan77 on 02/28/2017

They worked with me to get me a vehicle within my budget. I knew my credit needed rebuilding and they were willing to help

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Quick and efficient

by Charleszz on 02/23/2017

very efficient process. Prompt check in and completion of service. All personell were friendly and helpful. Comfortable waiting area with coffee available

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Glad to have another Toyota Hybrid!

by B_Malone on 01/12/2017

Great service and attention to the customer! We wanted a car offered by another dealership and they got it for us! Doc is like family!,Great service and attention to the customer! Doc is like family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Worth the drive from Huntsville

by SavvyGirl on 01/11/2017

My salesman was very nice, not high pressure like at some dealerships, and the price was what we agreed to on the phone, not bait and switch. Good dealership. 10/10. Love my new Camry.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Superb Sales & Service

by JosephBV on 01/11/2017

Honest, friendly sales and service. Doc (sales) & Jennifer (service) have been outstanding to me for years. Also the receptionist at desk out front is outstanding. They keep me coming back to Landers McLarty Toyota, as they have for years!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

rogue

by GenaGroce on 01/11/2017

Excellent customer service. Salesman was great to work with. Salesman went above and beyond to make sure that we were satisfied with our purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

great customer service

by leanna1970_ on 01/11/2017

I was greeted by Jessica with great customer service and kindness. The service was done in a timely manner and I was very satisfied. I highly recommend this dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Cowley

by Lindsey2007 on 01/10/2017

Jessica in service has been extremely helpful when I am trying to get my service scheduled! She goes above and beyond to ensure I am taken care of.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Toyota all the way.

by fsoetekouw1 on 01/10/2017

Over the years, I have purchased 3 new vehicles from the Fayetteville Dealership. While the process is not fully painless, negotiations went quickly; two of my purchases were negotiated and completed through emails. Additionally, when I purchase new vehicles, I insist on no or low mileage (remember, I am purchasing a new car, not a used car). The Fayetteville dealership made that happen on my last two vehicles purchases. While I had to wait a couple of weeks for delivery, the mileage on my 2012 Camry and my 2013 Tacoma had less than 7 miles. Finally, the Fayetteville dealer's service department technicians appear to be competent and the service staff is friendly. While prices (especially for oil changes) could be better, I have used this dealer's service department for all my car maintenance work for the last 5-years and I am treated with courtesy and by name.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Alyssa

by AlyssaF on 01/10/2017

Very pleased with my experience and purchase. My sales representative was very thorough and listened to what I wanted and needed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

5 Star Service

by KevinLake on 01/10/2017

<div dir="auto" style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 12.8px; white-space: normal;">I purchased a 2014 Ford Fusion from Doc at Landers McClarty Toyota.</div><div dir="auto" style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 12.8px; white-space: normal;">&nbsp;I was thoroughly impressed with his professionalism throughout the process, along with that of every other &nbsp;associate of his with whom I had contact.</div><div dir="auto" style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 12.8px; white-space: normal;">&nbsp;Throughout the process, Doc would inquire whether i was still comfortable with the way things were going. Doc told me that he did not want to continue if I had any doubts at any time unless he could clarify the situation.</div><div dir="auto" style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 12.8px; white-space: normal;">&nbsp;I was told that they would not be happy with me if I were a satisfied customer bit that they wanted me to be completely satisfied.</div><div dir="auto" style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 12.8px; white-space: normal;">&nbsp;I am still completely satisfied and was offered nothing to say this.</div><div dir="auto" style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 12.8px; white-space: normal;">&nbsp;Doc even came to pick me up at the rental car drop off to bring me to my car.</div><div dir="auto" style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 12.8px; white-space: normal;">&nbsp; I would recommend Landers McClarty Toyota to anyone interested in a new car and exceptional service.</div>

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience!

by alexanderlb on 07/07/2016

Was looking for a Toyota Camry for my wife and a good friend recommended that I visit Landers McLarty Toyota and speak with Brad Rhodes. I spoke with Brad over the phone 2 days prior to our visit to the dealership and when we arrived he remembered everything that we had discussed and had already picked out some cars that we might be interested in. It was nice to arrive and be able to get right down to the task at hand. Being a certified Toyota cars salesman Brad was able to answer every question that we had and also help us to understand the latest technical advances that Toyota offers. While at the dealership we test drove a total of 4 vehicles and never once did we feel like we were being pressured as we were going through the decision process and ultimately Brad was able to help us find exactly what we were looking for in a automobile. We felt like Brad was sincerely honest, patient and informative with us throughout the decision and actual purchase of our car. And after the actual purchase he sat down with us in the car to go over the all of the features, AND encouraged us that if we had any other questions about the features of the car that we were welcomed to call and he would work with us over the phone or even come back to the dealership and he would be glad to go over any questions that we might still have. Each and every person that we interfaced with at Landers McLarty was friendly and helpful and I can honestly say that in all of my car purchasing experiences that this one ranks at the top! [non-permissible content removed]

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Job well done

by joy257 on 12/08/2011

The car price was reasonable and fair, the negotiation was without stress. A very well executed negotiation was conducted by Mr. Fitzgerald on the behalf of the dealership. I am 60 years old and this is not my first car buying experience. I was very satisfied with both price and the price discussion experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bum Dealer

by slovok on 10/08/2011

Dealer obviously did not need business as this dealer was not responsive to providing a price quote on the 2012 Toyota of interest after giving a trade-in price for our trade-in vehicle (Toyota Camry). Our visit to this dealer was a waste of time.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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