Mercedes-Benz Of Collierville

Today 9:00 AM - 6:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Mercedes-Benz Of Collierville

5.0
Overall Rating
(8)
Recommend: Yes (8) No (0)
Write a review: Sales | Service
sales Rating

Excellent Experience

byProudC300Owneron 08/18/2017

Terry Schultz is awesome! Unlike most car sales people (at other dealerships, of course), he listened patiently to my wants and needs and worked hard to made it happen for me! The finance manager, John Creel also went above and beyond to help me get the best deal at the best interest rate. Both Terry and John made my dream come true and I couldn't be happier with my new Mercedes!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
23 Reviews
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service Rating

Great Service Rep

byCashEzyon 09/30/2018

Took my car into this dealer on a Saturday morning for diagnosis and repairs . . .Service advisor Matthew Owens promised to have the work completed and my car delivered back to me the same day . . . and lived up to his commitment . . . so much so that when time ran short he delivered my car back personally with all repairs completed to specifications. . . Great team!!!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Experience

byProudC300Owneron 08/18/2017

Terry Schultz is awesome! Unlike most car sales people (at other dealerships, of course), he listened patiently to my wants and needs and worked hard to made it happen for me! The finance manager, John Creel also went above and beyond to help me get the best deal at the best interest rate. Both Terry and John made my dream come true and I couldn't be happier with my new Mercedes!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience purchasing Sprinter

byimageextensionon 08/05/2017

We had a very positive experience with MB of Collierville when purchasing our Mercedes Benz Sprinter. We knew what we wanted and they did not try to sell us anything else. We were already pre-qualified so we knew where we wanted to be on price and they were up front during negotiations. We got a great deal and they were good to us on the trade. Highly recommend Brandon if you are in the market for a Sprinter or Metris Van. He knows them bumper to bumper.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

byPascalMon 06/20/2017

Angie Salas is the best. We go to her every time we need a new car. Finance department is also great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fantastic buying experience!

byrbringhamon 02/28/2017

Buying a vehicle at Mercedes-Benz of Collierville was an extremely pleasurable experience. Our salesman was very personable, knowledgeable and spent time with us explaining all the features of the SUV we were interested in purchasing. After signing paperwork, our salesman introduced us to the Service Manager and the General Manager. Everyone was very warm and friendly! I'm so glad we bought our 2016 GLE350 from Mercedes-Benz of Collierville!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

New CLA 250 2017

bytrackmamaon 12/20/2016

Another great car from MB of Collierville, thanks to Kevin Hunter. I went in to chat with him about upgrading my 2014 and never imagined I would walk out with a new 2017 model. Love MB of Collierville, always great service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Perfect Car Buying Experience!

byRTDaltonon 11/04/2016

Christie W., our sales consultant, is the definition of the consummate sales professional. She was never pushy, knows these cars, and closed our sale with no hassle, no haggle, and took great care of me and my wife. I would Highly recommend Christie and MB of Collierville for any of your future auto purchases.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Gold Standard Customer Service

byMadinr01on 11/01/2016

I have never enjoyed car buying as I have this time around. You at Mercedes Benz know what customer service is about and is was displayed on every level. Thank you, Callentine Phillips

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ratings

byBrookins51on 08/25/2016

I had a great experience with Mercedes of Collierville, the service was great and timely. My sales representative was very friendly and nice. She was prompt and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Exceptional Service

byginsmithon 08/09/2016

I had a superb experience when looking for a vehicle at Mercedez-Benz of Collierville. I have already recommended them to others. Love my new car! Thanks for the exceptional service you provided.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service of the highest order

byWflemingon 08/07/2016

This was, by far, my best purchasing experience. The sales person, Christie, was more than a car salesperson, she was a gifted guide. I actually stopped by this dealership to look at a different brand automobile than Mercedes, didn't even consider the Mercedes. 3 days later, I'm driving a jewel from the Mercedes Benz family!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Happy Buyer

byBootheelon 07/26/2016

Had a really good experience in purchasing our vehicle from your dealership. Only problem was windshield had to be replaced. Things worked out OK with getting it replaced. We had purchased our first Mercedes from dealer on Poplar.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellence!

byLinda812on 06/21/2016

I just purchased a new SLK300. Everyone was excellent starting with Michael Mayes my sales person and the Finance man John Creel. But it didn't stop there - the Sales Manager, Harold Willians was so nice and pleasant to talk with. While I was ordering an accessory I met Brent Lesley in the Parts Deot - boy does he know his business. Brent was truly amazing. What a great team you have!!! Thank you for your perfection!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

GREAT SALES & FINANCING DEPARTMENTS

bychucknestoron 03/14/2016

Charles Mckinney great professional and courteous also was John Creel with financing. We'll certainly recommend Mercedes of Collierville to all our friends!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Daughters college car

bybdonahueon 01/25/2016

Went to the dealership thinking that they would not be able to compete with the quotes I had form Car Max but it turned out after all things were included I got a better deal and better value from the dealership. Process was easy and fast. People were great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Sales experience

bymms1993on 12/31/2015

I had a wonderful experience at Mercedes-Benz of Collierville! Harold was exceptional! He was personable and eager to do business. Thank You!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Recent purchase

byVernon8035on 12/10/2015

The Sales Manager, Harold and Sales Person, Charles provided excellent service. Charles went the extra step to ensure the vehicle was deliver as promised. I will most likely purchase at this dealership again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best experience ever buying a vehicle.

bykwfergy1on 11/28/2015

Christie Weldon was my sales rep and was wonderful. As nice as she could be without being intrusive. Was very upfront about everything - I told her what I was looking for and she found me the perfect car. Everyone there was very help. Beautiful dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Legendary Service

byRdtmemphison 09/28/2015

Experienced the best car buying experience in 40 years. Legendary customer service from the first hello all the way through drive out! Could not be more pleased. MB of Collierville has earned a new lifetime customer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

new car purchase

byJohnML350on 08/15/2015

Several of the questions were not directly applicable to the purchase of a new car. Nevertheless, the sales person, Charles, who dealt with us, was very informative, patient, professional and helpful. He was the same when I returned with additional questions after we had purchased the car. That, to me, was a true test of his professionalism. He passed with flying colors.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Excellent Experience

byscorbit1on 01/27/2015

After looking at about 10 Lexus GX470 over a 3 week period, I found a one owner, fully services, beautifully kept used GX470 at Mercedes-Benz of Collierville. From the moment I reached out to their sales team via the internet site, Lauren Sixma was incredible! Her and the General Sales Manager, Edgar Henry, provided me with a quote via email and was able to hit the budget I was shooting for. Lauren was incredibly efficient, managing 90% of my paperwork via email. No long days in the dealership going back and forth. Edgar checked in with me several times via phone to make sure I was happy and getting everything I needed. Overall, it was a great experience, and I can thank Lauren for ensuring that.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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