Wolfchase Honda

Today 9:00 AM - 8:00 PM
Open Now
Sunday
1:00 PM - 6:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Wolfchase Honda

4.2
Overall Rating
(5)
Recommend: Yes (4) No (1)
Write a review: Sales | Service
sales Rating

Excellent buying experience!

by Lbeagle60 on 02/27/2017

I recently purchased a New Honda Accord from this dealer. I did my research online and had an idea of what my trade should be worth and what average market price I should expect to pay for the Accord. I visited 3 different Honda dealers in the Memphis area and Wolfchase Honda gave me the best trade in and price, plus they gave me two free oil changes and a card that I can use in their car wash. My salesperson was great and the finance guy made things quick and easy. I recommend this dealership to my family members and any friends that I hear are looking for a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
13 Reviews
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sales Rating

Excellent buying experience!

by Lbeagle60 on 02/27/2017

I recently purchased a New Honda Accord from this dealer. I did my research online and had an idea of what my trade should be worth and what average market price I should expect to pay for the Accord. I visited 3 different Honda dealers in the Memphis area and Wolfchase Honda gave me the best trade in and price, plus they gave me two free oil changes and a card that I can use in their car wash. My salesperson was great and the finance guy made things quick and easy. I recommend this dealership to my family members and any friends that I hear are looking for a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great place!!!

by Ilamaried on 02/27/2017

I have personally purchased 6 vehicles here over the last two and a half years... different circumstances in life can change and they have always gone above and beyond to ensure that I was able to get out of the current vehicle and into the newest car I just had to have. Recently, I traded both my 16 pilot and my 16 accord coupe for a new 17 accord hybrid touring. I LOVE my car. I've brought several friends, family members and colleagues to purchase vehicles here and everyone has had the same amazing experience; in and out quickly and painlessly and with a beautiful new car at a fair price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Wolfchase Honda sucks

by Robert1 on 12/08/2016

no rating, Worst car buying experience ever. I have purchased over 40 cars in my day and this was the worst piece of crap dealership i have ever dealt with. I have purchased several cars from this dealership. Something must have changed.... Went in to purchase a 2017 Honda Pilot and when salesman Ed Lee came back with their best deal with my trade i was shocked. First they added beginning price more than sticker, which i questioned... Looked at sticker on car and their price was more.... Then i saw what they offered on my trade..... $ 1000.00 for a 2001 Pontiac Trans Am Convertible with 83000 miles excellent condition..... Never in my day was i expecting that. Who ever is their used car man ought to be fired immediately !!!!!!! Took a long time customer and insulted me beyond anything i could imagine!!!!! this was not the fault of the sales person!!!! I will never set foot in their dealership again. I have 4 Honda Civic's that i get serviced their.....never never never again will i go there..........The sales manager should loose his job also.........

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

sales Rating

2015 Honda Accord Sport

by NikkiYJ on 09/26/2016

I absolutely loved shopping here. The level of customer service that I received was exceptional. I would recommend anyone to stop here first when in the market for a new or used Honda

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Straight up service

by giaco on 04/21/2016

I have been taking my Hondas to Wolfchase for maintenance for several years. I tried one other dealer but was unhappy with their dishonesty. Wolfchase always treats me right, and I have never had to bring one back to re-fix something. They always offer me additional services, but they don't hassle me if I decline.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

No complaints

by msalp80 on 01/14/2015

My buying experience was simple and I got the vehicle I wanted. I've been using their service dept for 10 years, and they are always courteous and friendly. They always have water, coffee, snacks, and a nice big tv to enjoy while waiting on your car to be serviced. I bypass countless service shops just to go this one.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

[non-permissible content removed]

by helpful4 on 01/05/2015

Don't buy, lease, or even eat a free doughnut here. Totally hustled and bamboozled. Was promised a 500 dollars gas card, told it would be included with my 3k down payment. Lied to was told down payment was taxable, everything to fleece the max out of me. Never offered the advertised lease price. Finally got them down to the advertised. price, but since I did that I was now not entitled to gas card. Was never actually showed lease terms until I agreed to terms and hustled back to the financial office. They would not let me leave with scratch paper figures to think about it, afraid I was going to another place. Transparently deceptive. Everything you hate about car salesman and their tactics Sleazy, manipulative. [non-permissible content removed]. No ethics here. All of 'em gave me a line of BS salesman, then manager, then general manager who gave me the tax, 500 dollar gas card, blah blah shell game fast talking BS

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Avoid Wolfchase Honda

by Unhappy567 on 08/29/2014

We told the dealer what we could afford and he told us that he could make it work. We sat for two hours and finally we were called to the finance person quoted us a payment 75 dollars per month over our max. After the long wait the family had already got their heart set on the vehicle and I gave in and paid more than we agreed on. The dealer explained the options on it and I asked ifi it had satellite radio and he set it did. When I got out the owners manual I figured out it didn't. Took the car to car wash a week after we bought it and found the paint was peeling off the back bumper. The dealer said they would make it right but the service manager said it was a wreck. It spiraled down to a finger pointing contest and the paint has still never been fixed. Honda America just agrees with the dealer. Do not buy a Honda at Wolfchase Honda.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Misleading

by twintrouble63 on 05/22/2014

Sticker price dealer only. Not recommended if you want a fair deal. This was the only dealer in the area that had the color and model we wanted on their lot, so we had to use a prearranged price from our bank to get a discount. Then the salesman misled us on the remote start option and didn't tell us we would have to carry two separate key fobs not just the one he showed us (there were no Odysseys on the lot with the remote start already installed so he couldn't demo it). After the purchase and installation of the remote start, the dealer couldn't even show us how it worked and told us to just read the owners manual. We still haven't figured out how to use all the other electronic features. Once the dealer gets their money, they forget about you and don't provide any additional services. I even talked to the manager who didn't seem to care.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Congrats Wolfchase!

by civicdriver101 on 05/04/2013

The sales team at Wolfchase Honda made my buying experience a very positive one. My rep, Ian M., was knowledgeable and easy going, just the right person to help me. I would recommend Wolfchase to my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Satisfaction

by ramjet1 on 11/22/2011

Wolfchase Honda Bartlett TN., has done a good job of taking care of the car and this customer. I have no complaints with the work they have done and the presonnel i have worked with at the dealership. All delaers should take care of the customer a Wolfchase has taken care of me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Recent Service Visit

by beachj on 08/29/2010

I came in for service during the noon hour to get an oil change and tire rotation. I asked if a service appontment was needed. I was told that they have a new service manager and that oil changes are now handled as a service for which no appointment is needed. They advised me that it would be a few minutes before the techs started again. I went to the waiting room. It was clean and comfortable. There were complimentary beverages and snacks available. In about an hour, I had my keys back. I also received a coupon for a free carwash that is located near the Service Department. Everyone that I encountered was very professional. It just does not get any better than this.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Purchase 2008 Accord EX V6

by ramjet1 on 03/14/2008

We made two visits to this dealer before finally buying. The gentleman we dealt, Mr. Fred Mack, made the buying experience very comfortable. He was very accomodating, no pressure, and had plenty of knowledge of his product. I have already recommended this dealership and Mr. Mack to other people I know looking for a new vehicle. I gain nothing from recommending this deal or Mr. Mack. Woflcahse Honda and Mr. Fred Mack, made what I consider a painful experience, buying a new car, a very pleasurable one.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

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