Awarded 2015, 2016, 2017, 2018

Modern Toyota

Awarded 2015, 2016, 2017, 2018
Today closed
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 5:30 PM

Customer Reviews of Modern Toyota

5.0
Overall Rating
(132)
Recommend: Yes (132) No (0)
Write a review: Sales | Service
sales Rating

Excellent experience

byOutoftownbuyeron 08/12/2018

Fast, efficient, friendly, knowledgeable of the car and helpful. I knew what I wanted, had done my research and the sales team put me in my new car quickly!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
216 Reviews
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service Rating

Service Review ****

byCustomeron 08/13/2018

Timely, and they honored the discount they had mailed to me for service. The only negative was there was no space provided to work on your laptop as they usually do. They were doing renovations and had a trailer set up. It would have been nice if they had told me that when I called to schedule the service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent experience

byOutoftownbuyeron 08/12/2018

Fast, efficient, friendly, knowledgeable of the car and helpful. I knew what I wanted, had done my research and the sales team put me in my new car quickly!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best Car Buying Experience

byBonnie18on 08/10/2018

Nancy was the best salesperson. She provided information about what I wanted in a Camry. We test drove two. She never pressured me either way. She spent a lot of time with us once we purchased the car and went over in detail all the features it had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Excellent Customer Service

byMarthaBon 08/04/2018

Very efficient check in, a loaner was available (even though I hadn't requested one), work was completed in a timely manner....customer service was superior.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Inspection appointment

byMarquita2on 06/14/2018

Service is always very prompt, staff is very friendly and very efficient. I would highly recommend Modern Toyota to anyone looking to purchase a new vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Review

byDarlaIanon 06/14/2018

Sales person (Justin) was super knowledgeable, patient and not at ALL pushy. He made us comfortable immediately and listened to me

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

service day

bykelly_60on 06/11/2018

My service advisor (Justin Williams) was awesome!!! Explained all services he was going to do today and how long it would take. Answered all my questions I had. And kept me informed on the status of my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Outstanding Experience

byBrianAustinon 06/10/2018

Sales and finance process was very comfortable and professional. My sales rep Andrew Robinson was extremely knowledgeable and helpful. Financing options were thoroughly explained and all my questions were answered in detail. Overall outstanding experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Modern Toyota of Winston-Salem, NC is an Outstanding Toyota dealer

byJohnLynneon 06/07/2018

Mo Hafez was very personable, knowledgeable and promptly answered my questions in a professional manner. He is an outstanding "closer" and was very prepared when delivering our new 2018 Camry XLE.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Car up keep

bymyhighlander2on 06/05/2018

Every one is very nice and very helpful. Every one wanted to help you in any way they could. And the car wash was great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best place to buy a car!

byMadeline97on 06/05/2018

Mo is great, awesome personality along with kindness, also Daniel was great and made the process quick! I will definitely continue coming here!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding!

bySoniaKoontzon 06/02/2018

I liked how welcome and friendly the staff were to me. And how they did everything to make me feel at ease with tne experience in purchasing a new car. Outstanding people.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Toyota RAV4 Hybrid from Modern Toyota

byNarayanankuttyon 06/01/2018

Andrew was very professional and upfront in all of conversations. No tricks, no hidden costs. He was willing to answer any question we had. The sales manager met with us at the end of the deal and was very polite and pleasant. He even offered us a car to drive if our vehicle did not arrive on time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Survey

byMaryNorman0187on 05/30/2018

The experience I had with my sales associate Mohammad, he was very friendly and extremely helpful! Even after selling me my vehicle he still continues to answer questions and help out!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Customer Service

byMomma19on 05/23/2018

Joshua Rogers was very nice, courteous and sweet. Daniel Derrick has always been wonderful anytime we have needed assistance. He was quick and simplified our experience in finalizing the purchase of my new car. They were both sweet, welcoming and made me and my daughter feel comfortable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Car Salesman

byJustinBurkeon 05/23/2018

The salesman was very helpful and I got the car and price that I had originally wanted. The car was prepared for me once I arrived to pick it up.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Awesome Service

bySimsj2014on 05/22/2018

Everyone is so nice and kind. Andrew was our salesman, and he is 100% awesome. He was very up front and truthful with us about everything. He also took his time and explained the entire car and truck to us. Dan the finance manager was great as well, very helpful and kind.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great job

byHanne2018on 05/19/2018

Rich did a great job to make it as easy as possible. Judy in finance was very knowledgeable. Great experience all around. Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

15,000 service

byJohns4_Runneron 05/18/2018

Justin got me in without and appointment and took care of the things I needed help with. Also like the drinks that were available while I waited.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Corolla 2014

byCrazy_Cat9on 05/16/2018

Always very courteous and explain everything very well. The complimentary car wash was very much appreciated. It actually made my day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great place to buy a car!

byJoyceKSPon 05/15/2018

David Tousey was my sales person and he did an excellent job. He answered all my questions and made me feel good about my purchase. I will definitely recommend your dealership to anyone who asks. Judy in Finance did an excellent job too. She helped me understand about an extended warranty and I'm happy she took the time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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