Mount Airy Chrysler Dodge Jeep Ram Fiat

Today 8:30 AM - 6:00 PM
Closed Now
Sunday
closed
Monday
8:30 AM - 6:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 6:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 5:00 PM

Customer Reviews of Mount Airy Chrysler Dodge Jeep Ram Fiat

1.0
Overall Rating
(3)
Recommend: Yes (0) No (3)
Write a review: Sales | Service
3 Reviews
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sales Rating

No followup. Did not follow thru with promised deal!!

byHlfegleyon 04/17/2018

The day of my visit was perfect. Everything went as planned. However the weeks following have been a nightmare. Today is the 17th. My 30 tag runs out on the 19th. Several different people have told me they'd call me back for a week now, but yet.. Nothing. Extremely unhappy!!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

DO NOT DO BUSINESS HERE

byScrewedon 03/16/2018

I bought a used truck here and they did not disclose all the issues with it and also lie on the odometer reading it had hundreds of miles more than what they signed for. Federal law they violated. They say it was serviced but was not, dirty air filter, oil that is black and looks like it hasn't been changed in 10,000 miles, they sprayed paint or some kind of coating over the rust. There is a hole cut in the middle of the bed which is covered up with a new bed liner that is installed never said a word. Brake controller hanging missing 2 bolts oh they say it must of just happen...Total BS. They say they want to make it right but NO nothing but lip service, excuses, and more lies. I had to give it one star to record the review but they would not get any stars from me. I will tell you take your business else where or pay the price I did. Put my trust in another and got SCREWED DO NOT DO BUSINESS AT THIS DEALER!!!!!!!!!!!!!!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Zero Customer Service

byracheldeloon 02/06/2017

The folks at this dealership were rude, accusatory, and dishonest about their customer service. I leased my vehicle and after I left the dealership, they forgot to turn in my bank paperwork until I called to check on the status, they submitted it incorrectly, causing it to need to be re-done, and put off getting my new tags so I didn't receive them for 2 months after buying the vehicle. They then forgot to take the title of my trade-in and called me up to 7 times a day until I mailed it, after I had said I would mail the title once I received copies of my bank paperwork, which I still have never received. I filed a complaint with Jeep Corporate and they assured me a manager from the dealership promised to reach out to me, yet I never received a call from them. Please spare yourself the hassle and go to literally any other dealership if you are looking for a Chrysler vehicle.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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