Awarded 2017

John Hiester Chrysler Jeep Dodge Ram

Awarded 2017
Today 9:00 AM - 7:00 PM
Open Now
Sunday
closed
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of John Hiester Chrysler Jeep Dodge Ram

4.9
Overall Rating
(81)
Recommend: Yes (63) No (1)
Write a review: Sales | Service
sales Rating

Another Compass Bought

by KarenGigi on 12/29/2017

The concern I was shown . Helpfulness throughout both my visits . Service department guys were so nice and hospitable, as were Caullin and Matt , in Sales .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
81 Reviews
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service Rating

GREAT SERVICE as ALWAYS

by charles142 on 12/31/2017

Great Service as Always. That is why you service all of our family's vehicles. We are your Customers for Life.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Another Compass Bought

by KarenGigi on 12/29/2017

The concern I was shown . Helpfulness throughout both my visits . Service department guys were so nice and hospitable, as were Caullin and Matt , in Sales .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2017 Ram purchase

by Joel12345 on 12/27/2017

The salesman David Thompson and the Sales Manager were extremely professional and friendly throughout the entire process and I am very pleased with my new truck

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome Experience

by Gerald_Oldham on 12/27/2017

Awesome sales staff, great people to work with, very helpful and have no problem in going above and beyond for me. Thank you for an awesome truck and experience will always do business with you. A special thanks goes out to Patrick, great guy personally and very professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

BethHCFleet

by BethHCFleet on 12/22/2017

Everyone has been very easy to work with. We experienced a change with the salesperson we were working with in the middle of our order/purchase and the process was picked up by the team and moved forward in a very efficient manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great low Pressure Dealer!!

by NewRam_1500 on 12/19/2017

Patrick went all out to make sure my truck choice was decisive. He showed me everything I thought I wanted and explained the pros and cons of each so that I make a sound decision. As I said up front. Don't try to sell me a vehicle. Tell me what you have and I will buy from you if it fits my needs. Top Notch!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2018 scat pack charger

by Randman90 on 12/13/2017

Great over all experience David Thomas helped me from day one with different installs changes everything up into I bought the vehicle. I don't like dealerships and he made my experience much more enjoyable. I would have not have brought a car if it was not for him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

by Lissadhill on 12/10/2017

Patrick was very friendly, knowledgeable, and patient. It was rainy and cold but he made it a great experience by allowing me to test drive as many vehicles I needed to, to make the best selection/decision. He did not pressure me and that is extremely important to me. Billy was great to work with as well. Very satisfied.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Customer Service

by Chetta47949 on 12/09/2017

Staff was friendly, and informative. Really knew how to provide great customer service. Provided updates while I waited for service to be completed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Purchase

by fishnc13 on 12/07/2017

Great experience. Staff went above and beyond. Very happy with purchase and staff. Never felt uncomfortable or pressured like other places.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Buying experience

by ParrisFamily on 12/02/2017

Everyone was fast, sweet, and efficient. The best car buying experience we have had. Everyone went above and beyond to make sure we got what we needed in the price we needed. The whole staff was really great. Will tell everyone we know to buy from you all.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Serivce

by Jbrown_318 on 11/30/2017

Rodney was a great sale rep. He took great care of me and make things happen in no time!! I would definitely recommend friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Truly the best!

by pattibolio on 11/29/2017

Was the most stress free car purchase ever thanks to Shelby, our sales specialist. No pressure, was very friendly, sweet and helpful. We did have to wait for Finance to be free longer than we wanted, but once we were there, Paula made the process very easy. She is very knowledgeable and answered all of our questions. This dealership is the best I have been to. Staffed with professional, friendly, knowledgeable people. Will definitely give them return business and referrals. Go see them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience

by stvbarclay on 10/01/2017

Called about a specific carand they held it until we got there. Bought it after the test drive. they were also able to give us a very favorable interest rate, better than USAA. Very happy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great buying experiance

by Buffaloe on 09/30/2017

sales staff was very polite (Darrin). they waited for me to walk and look at the inventory before making themselves available to answer my questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My car buying experience.

by AndreaCole on 09/03/2017

There was no pressure from anyone. I was given all the time I needed to look at the car. Everyone was very friendly and willing to help each other. All my questions were answered.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2005 Jeep Grand Cherokee Ignition Switch Repair

by gordonconnor11 on 08/16/2017

I had a ignition recall. The service reps were very nice. I'm very worried about the ignition switch they replaced in my car. I will be taking it back to be checked again, as it is a dangerous issue. Please help !!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Grand Cherokee

by JosephJwa on 08/15/2017

The service advisor Joseph olive. Was awesome. Took me through every step. Texted me throughout day to let me know progress. Was fantastic

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service department

by MJPondo6 on 08/12/2017

Great job taking care of my vehicle every time I come in. All I would ask is that they call their customers when a message is left for them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Happy Customer

by happy1234_ on 08/08/2017

Fast service. Did have to wait for the finance person because she had several ahead of us, but Ms. Paula in finance and Chad the sales person was very nice and efficient. They made you feel at home.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Satisfacttion.

by ThomasF3 on 07/28/2017

Always treated with respect, and concern for my input about any issues I may have had. and provide solutions and choices.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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