Hall Ford Elizabeth City

Today 09:00 AM - 07:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 08:00 PM
Saturday
09:00 AM - 07:00 PM

Customer Reviews of Hall Ford Elizabeth City

5.0
Overall Rating
5 out of 5 stars(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

F150 Service

by Albert_J on 09/17/2019

I scheduled a oil change. When I arrived my service advisor Amanda advised me of other services that were due. She explained what they were and why I needed them. She was very informative and professional. Overall my experience was great. Thanks to her and the entire service team.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

63 Reviews
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5 out of 5 starsservice Rating

F150 Service

by Albert_J on 09/17/2019

I scheduled a oil change. When I arrived my service advisor Amanda advised me of other services that were due. She explained what they were and why I needed them. She was very informative and professional. Overall my experience was great. Thanks to her and the entire service team.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Hall Ford

by Butch on 05/26/2019

Great Service, Taylor Inge did whatever it took to get me in my new F-150!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent

by sb2resq on 05/10/2017

Service took a little longer than normal but was very satisfied with the work. Jerry was excellent to deal with, he deserves to be recognized for his concern for his customers. Example, a lady walked in and asked for someone to put air in her tire. Jerry said he would get someone right on it, however, when the lady said it was the third time she had to put air in this tire, Jerry recommended that the tire be checked for leaks. They found a faulty stem, repaired it and sent her on her way. He could have easily not said anything and no one would have noticed. I work 2 miles from a Ford dealer but I drive 35 miles out of my way to go to Hall, employees are the reason why. Thank you, Stacy Brown

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starsservice Rating

Outstanding New Service Advisor!!!

by GatorXplorer on 05/05/2017

All services were performed to my specific requirements. Service Advisor was phenomenal! The SA actually made positive suggestions based on my original service requests. After being better informed, I was able to make the right decision for my vehicle. Please keep up the great work!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starsservice Rating

Great Service

by Shareka on 02/25/2017

I called to get a service appt. and was able to get an appointment within an hour. The sales associates was very helpful and help me with online deals.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Greatest Dealership Experience

by shootingstar on 02/14/2017

I have always dreaded going to a car salesman no less a dealership. No pressure here. And they listen to what you have to say. Patient and accommodating, that's what service I received. I have never been to a dealership in which I felt no pressure at all. Love Hall Ford/Hyundai of Elizabeth City. They will definitely see me again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Review

by vincent88 on 11/24/2016

Service has always been excellent. Very much satisfied.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Review

by Vincent88 on 11/23/2016

Service has always been excellent. Very much satisfied.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best Experience!

by GonzalezFam on 11/11/2016

I loved the fact that I was not pressured into a car. I was pointed to the right direction of used cars in my price range. Although, I did not find one on the lot, the salesperson showed me something they had in clean up. I ended up purchasing that vehicle. It is so good on gas and has enough space for me and my family! Loved the experience I had and will be returning (hopefully not soon but when I am in need again!) ! The Gonzalez Family

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Satisfied Customer!!

by Mrountree on 11/01/2016

This was the best car buying experience I have ever had. The salesman (Lindale Brothers) was awesome. He was knowledgeable of the vehicle, informative, professional, and efficient. He was a pleasure to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Staff

by allibrian on 10/04/2016

Hall Ford's staff is incredible. I actually bought my used vehicle sight unseen because Hall Ford's price was the best in the nation. My salesman Mike White went above the call of duty in every way that he can to make my unusual car buying experience a positive one. Mike had a very positive attitude and met all of my requests. He even met the driver of the carrier truck that was picking up my vehicle on a day that the dealership was closed. The vehicle I received was in as great condition as Mike described it. My finance manager Toney Smith made the final step of purchasing the vehicle a breeze. We had an issue with my loan from my credit union and Toney worked very hard to resolve the issue. My sales manager Stewart Straus was also very accommodating. I was very nervous about buying a vehicle sight unseen, but the staff at Hall Ford put my worries at ease with their incredible service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Survey

by armellb on 09/30/2016

Everyone I dealt with was generally friendly, answered all my questions, and very easy to deal with. Unfortunately, the entire experience can be described as an event in waiting. I waited from the get go. Mike White was great but he was dealing other customers at the time. I understand the length of time it took to process my out of state registration paperwork; however, my appointment was at 4 pm and I didn't leave until 8 pm. I was pleased with the deal that was offered, my trade-in value, and the transparency with sales associates. I was overall pleased with Hall Ford's performance.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Hall Ford Service

by ghusmc50 on 09/09/2016

Great service department. Service agent was a true professional and did an outstanding job on keeping me informed.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service once again

by obxjerry on 07/20/2016

Hall service gave me an appointment on short notice, which I greatly appreciated since I have to travel a good distance. As usual the team took great care of my Elantra.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

great experience

by samueldyoung on 07/18/2016

Service and staff was excellent. People were polite and prompt with getting back to me. I also was kept up to date with photos of the progress. Great experience

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Quilter48 on 07/15/2016

I appreciate the fact you did not do unnecessary work. Very pleasant experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Johnjones93 on 07/03/2016

Very nice dealership and salesman. Only problem we had was 1 day after we bought the truck rain water started coming in thru the rear window. Had to replace the rear seal. The window guy said it had been this way for weeks and had to get the rear of the truck clean from mold.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service advisors

by Francis28 on 06/26/2016

Been having my vehicles serviced at Hall Ford when it use to be Courtsey. The same professional services I got then I am still getting. Service advisors are top notch and will keep me informed what services are needed to keep my 2011 ford ranger running great. Bought it brand new and still runs like it did when I drove it off the lot. Have 170000 miles and still runs like brand new.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

Excellent Service

by Deijonae on 06/22/2016

I Purchased A 2016 Ford F 150. The service provided by Paul Jones was outstanding. He explained everything clearly and expressed interest in my needs. The staff was very polite, patient and friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent customer service for the perfect vehicle

by Dawneskins on 06/20/2016

I needed a company delivery van that did not have to be pretty, just clean and reliable. Mike White went out of his way to track one down at another location an hour away and then had everything checked out and inspected. They even drive it to my house, all in one day. And would you believe it looks good too!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Body shop

by Jmtm1540 on 06/02/2016

Darrell in the body shop is a great help he kept us up to date on repairs all around a great guy to work with..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership

Offering North Carolina drivers an extensive selection of new and pre-owned vehicles for sale, Hall Ford Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!