Awarded 2016, 2017

Honda of Concord

Awarded 2016, 2017
Today 9:00 AM - 9:00 PM
Open Now
Sunday
1:00 PM - 7:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Honda of Concord

5.0
Overall Rating
(8)
Recommend: Yes (8) No (0)
Write a review: Sales | Service
sales Rating

Awesome Service and Team work at this dealership

by susanr53 on 03/18/2016

Buying a new car is always stressful, or shall I say has been known to be. However, working with the team at Honda of Concord, specifically Perry, this experience was very pleasant. I highly recommend this team. I have also utilized their service team who are also helpful and professional. This dealership is truly a wonderful exception to the car buying process. And that's a good thing!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

172 Reviews
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sales Rating

Awesome Service and Team work at this dealership

by susanr53 on 03/18/2016

Buying a new car is always stressful, or shall I say has been known to be. However, working with the team at Honda of Concord, specifically Perry, this experience was very pleasant. I highly recommend this team. I have also utilized their service team who are also helpful and professional. This dealership is truly a wonderful exception to the car buying process. And that's a good thing!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Happy Customer

by sydney21 on 03/06/2016

Buying your first car is very emotional. I am thankful to have had the support of Robin Owens throughout my whole process. She was very patient, informative, and never pushy. She knew all the answers to my questions before I asked. I couldn't imagine my first car purchase to go any smoother. Very Very Happy Customer who left with a 2016 Honda Accord.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Very Helpful Sales Rep

by lmascarenas on 03/02/2016

I bought a CRV Ex last weekend and I am satisfied with the assistance given to me by Jim Doyle. He is very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Honda

by dewald64 on 03/02/2016

Our experience was really great. The staff at Concord Honda was wonderful and thorough. Our sales person, Joy Spencer made the experience enjoyable and painless. She was always there to answer our questions and concerns. Joy did a great job keeping us informed and up to date on the status of our car's arrival. Thanks Joy!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

New Civic

by garyclt on 02/16/2016

First time buyer at Hendrick of Concord. Bought a new 2016 Civic on Feb 6 from salesguy Kevin Barnhardt. No high pressure. Patient with me as I had lots of questions and things to consider. Buying process with Brian Emmerich was great and he helped me get into the car I wanted at the payment I needed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

First Timer! Very Pleased

by tsibiga09 on 02/11/2016

First car that I have ever bought new and it was a terrific experience. They were super helpful, available, and even delivered the car to me several hundred miles away. I'd highly recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Top Notch Car Buying Experience

by CHcarbuyer on 02/08/2016

We came to them with a specific car in mind and Joy met us outside to begin our process. She was through, no pressure, and very helpful. Never at any point did we feel like we were caught up in a sales game. Joy was outstanding the whole process from trading our previous vehicle to having our new one detailed. While we won't need a new car for a while we would defiantly come back to Joy and the whole team at Honda of Concord.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

First New Car Purchase - Great Price and Experience

by bpope81 on 02/01/2016

I purchased a 2016 Honda Accord Sport from this dealership and worked with Garrett Benton (sales) and Lester Leader (finance). The sales experience with Garrett was exceptional, he made buying a new car simple and he accommodated me through the whole process. Lester was also a pleasure to work with, very thorough during the finance piece and personable. Would highly recommend this dealership to anyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

New car purchase

by patrick106 on 01/30/2016

I've purchased 2 vehicles from this dealer in the last 8 months and both experiences were excellent. The service department staff is great as well. Kevin Barnhardt was my new car salesman for both cars and was great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Fantastic service!

by pete_oram on 01/19/2016

I went to Honda of Concord the day after Christmas looking to buy a used CRV. I researched the inventory for a couple days and I had a few vehicles in mind when I went in. My sales associate was Gerard Apadula, he was great in every way. Gerard answered all my questions and was very friendly and helpful. After test driving a 2011 CRV EX-L I decided it was the one for me. I never felt pressured by Gerard and the buying process was smooth and easy. When all the paperwork was complete, Gerard went to get all the keys for the vehicle to hand off to me. One of the keys had a dead battery and wouldn't trigger the remote auto locks. Gerard went with me to the back service area and paid $5 out of his own pocket to replace the key battery, talk about going above and beyond expectations! I can't recommend Gerard enough, he was fantastic and I love my CRV, it runs perfectly. 5 Stars all the way :) Thanks Honda of Concord!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

phillip at hendricks honda

by paultobin on 11/30/2015

I had a very good experience with my car buying experience. My sales person Phillip at Hendricks Honda Concord NC was the best. Infact everyone at the dealership were fantastic. I would recommend that if your looking for a new or used car go see Phillip at Hendrick Honda Concord NC. Paul Tobin

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Tennione

by ltennione on 11/21/2015

The customer service was excellent. Perry and the rest of the team made sure we were taken care of.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Exceptional Help

by dominiqueb2 on 11/16/2015

I recently purchased a 2016 Honda Civic EX from Chris Cook. He was more than helpful every step of the way. Never once did I feel pressure to buy a car that I didn't love. He has a huge knowledge of the cars on the lot. All of the staff were crazy nice and wanted to help in any way they could. I live over an hour away and would travel back to Honda of Concord anytime to do this process all over again. Thanks to everyone at Honda for being so pleasant to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

sales Rating

Exceeded my expectations

by KLNsmom on 11/12/2015

I can't speak highly enough about the wonderful experience I had at Honda of Concord. Robin, Phillip and Phil the fiance guy were all amazing. They helped me find exactly what I was looking for, gave me a fair price and a very competitive rate. From start to finish they were professional yet fun to work with. I was in and out in less then 3 hours, made it to the bus stop in time to pick up the kids and the best part was they brought the car to my house after in was detailed. Talk about going the extra mile - literally! I have pics of Robin, in our driveway, going over all the cool technology the car has and more importantly the safety features with our daughter who couldn't wait to jump in the drivers seat. It wasn't just about making a sale.... and that meant the world to me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Honda of Concord NC

by Ryan782 on 11/10/2015

We just purchased a 2015 Honda CRV EX from Tom Teiro at Honda of Concord in Concord, NC. My wife and I had a great experience with Tom. He is knowledgeable, experienced, and friendly. Buying a car is not always a pleasant experience, but Tom made it as good as possible.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Others should take notes

by jonathan26 on 11/06/2015

We just purchased our 2nd car from here and once again Honda of Concord exceeded our expectations . Working with the sales team from Chris , Brandon , and Mike was a pleasure as was the final steps with the business manager Chris. This place gets you in and out fast and other dealers can't match their prices or the customer service you receive!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Terrible Warranty and Bad Experience

by Hondaguy2012 on 10/27/2015

Hendrick Dealerships has a terrible Honda Certified warranty! There is a required $100 deductible for warranties service, which is implemented by the dealer, not by Honda. Other Honda dealerships have No deductible for their warranties. In addition, Hendrick defaults the warranty to this deductible option instead of selecting the $0 deductible warranty work of the work is done at Honda of Concord. I will never buy a car from Hendrick again. I felt like he was trying to cheat me out of money when he tried to charge me over $500 more for the warranty that I recently purchased for my other certified Honda. The whole process was very negative in my mind and I would suggest you seriously prepare yourself to scrutinize every number if you decide to purchase from any Hendrick dealership. A manager agreed to a deal the night before I purchased the car andirons was agreed that I would return the next day. Upon my return, the manager on duty made me fight tooth and nail to get the agreed upon deal from less than 24 hours before. They'll try to cheat you and take as much money from you as they can. Wouldn't advise visiting any Hendrick location.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2016 Honda Pilot

by DaveP1945 on 10/10/2015

My wife and I did the deal on a 2016 Pilot this week. TimBo Black was our service rep and he was friendly, courteous, respectful, and not pushy. He is very knowledgeable on all the cars features and operation. If you want to get all the information - TimBo is your man.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2016 Honda Vehicle Purchase

by AnneWooten on 09/07/2015

I had a very pleasant experience purchasing a 2016 Honda Accord from Honda of Concord. TimBo Black was the sales representative who helped me. He was not pushy but very informative. He explained the slight difference between the 2015 and 2016 models. I am very satisfied with my purchase, and I would recommend Honda of Concord and TimBo Black.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

A Pleasant Experience!

by Mike_Vee on 08/31/2015

I was looking for a good deal on a 2015 Odyssey EX-L with navigation. I usually purchase my new vehicles at the end of September, but with the special financing offer from Honda I thought I would see what was available. I didn't 'need' to buy a car as my 2006 Grand Caravan had no mechanical issues. But with 103,000 miles and the fact that my wife and I need a reliable vehicle for travelling I thought it might be a good time to purchase a new minivan. I used the Edmunds website to find what was available and received quotes from several different dealers. I was already planning on going to Honda of concord first because we purchased my wife's CRV there in 2008 and I remembered it was a pleasant experience. We sat down with sales representative Phillip Simmons and sales manager Joy (forgot last name) and found that there were no EX-L's on the lot that included navigation. They did have a few Touring models, but I thought they were out of my price range. I asked to look at the Touring models they had available, and found one I liked. I never thought we could get the price down to my budget, but after a little haggling the price was around 12% more than the EX-L model quote I received from other dealers. I am now the proud owner of a new 2015 Odyssey Touring minivan. Joy (the sales manager) and Phillip made the entire process a pleasant experience from start to finish. I also opted to purchase the Platinum Protection Plan that covers the multitude of electronics on the vehicle for $25 more per payment. If you are going to purchase a new Honda I recommend going to the largest dealer in the area first, Honda of Concord. You won't need to go anywhere else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great buying experience

by lblhumphrey on 08/24/2015

We just purchased our new 2015 Accord EX-L over the weekend, and can't believe how easy the entire process was! We started looking online Thursday evening and were able to get most of our questions out of the way before arriving at the dealership on Saturday morning. Chris Cook was awesome in helping us choose the right Accord for us, and Joy Spencer was great in handling our deal once the choice was made! Les Steele made our Finance process as smooth and quick as possible, and then we were on our way...we appreciate all the help we were given, and were amazed at how friendly the staff was. Thank you all very much; we couldn't be happier with our choice!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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