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Genesee Valley Ford

Today 9:00 AM - 8:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM

Customer Reviews of Genesee Valley Ford

25 sales Reviews
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5 out of 5 starssales Rating

Genesee Valley Ford

by Fordf15066 on 11/13/2016

Betty was an awesome help in getting me into my new F-150. She came up with the best lease programs and I ended up coming in right at my budget.... Could have gotten a little more for my trade in though....

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Genesee Valley Ford

by milissa40 on 10/01/2016

I had a great experience buying my car at Genesee Valley Ford. My salesperson, Debbie, made me feel comfortable from the very beginning. I had a good experience with the service department here in the past and decided to make Genesee Valley Ford my first stop when I decided to buy a new car and I'm glad that I did. I would recommend this dealership to anyone who is car shopping.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Genesee Valley Ford

by roligreen on 09/24/2016

My experience at Genesee Valley Ford has always been excellent. I bought my last car there and was treated so good that I came back and purchased another one. I can't say enough good things about the people who work there. Betty is great! She was my salesperson last time and she didn't disappoint me this time. Betty worked hard to put me in the vehicle that was best for me and got me a great interest rate! I will definitely come back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

No Hassle Dealership!

by Tjohnsen on 07/10/2016

Bought a new 2016 F150 XLT, Lenny was far easier to work with the than sales people at other dealerships. Would definitely buy from Genesee Valley again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Services

by Dynamite88 on 03/31/2016

The 2016 Ford Focus is nice, and i like having a brand new car, and the sale rep did a very good job at explaining everything to me, and he did his job good, for everything that went about to do things, helping me get approved and so forth, i am very sastisfied right now.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Purchase of 2016 Ford Escape

by Linda20014475 on 12/28/2015

We leased a 2016 Ford Escape from Genesee Valley Ford in Lima,NY. We were greeted as soon as we walked in the door! Betty Herrington was our sales rep. She was very kind, courteous and helpful throughout the whole buying process. She took the time to explain all of our questions and concerns. We were very Pleased with our buying experience! This is our second lease with Genesee Valley Ford! We will lease from them again in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

F150 XLT

by Tryan43 on 11/10/2015

The purchase of my F150 XLT was very comfortable. There was no pressure and you were able to get me into the right truck for the right lease/price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Ford Explorer

by maurice2776 on 10/14/2015

This is our first Ford, Jared was a great salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2015 Ford Edge Titanium Delivered Expertly by Genesee Valley Ford!!!

by danieljgates on 08/18/2015

My recent purchase of a new Ford Edge 2015 Titanium, was one of the smoothest, effective and efficient vehicle purchase I have ever made. Jared was fantastic. He understood my needs on the initial request, and on delivery. The deal I received for my trade in was more than I expected and it was a pleasantly surprise. My new vehicle itself has been a dream. It is just fantastic. It is exactly what I wanted and has been a thrill to drive so far. I expect that when I need service, it will also be an easy event as I have been having my previous Ford vehicle service there and the service department is very good. I would most definitely recommend heading to Genesee Valley Ford, even if it is a bit more of a drive, they are professional, personable and make everything a breeze. The personnel at Genesee Valley Ford are experts!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

AMAZING EXPERIENCE AT GENESEE VALLEY FORD!!!!

by tricia5209 on 08/17/2015

Our salesman Dave Fountain was amazing during our purchase of our new Ford Escape. He was not pushy, made us feel very comfortable and was very knowledgeable. He even went out of his way to find the exact color, interior etc that I was looking for in the price I could afford. I have never felt this comfortable in a dealership. This process usually makes me break out in hives. Not this time and I will go there from now on.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent Purchase

by MikeS2171 on 08/05/2015

Purchased a new 2015 Ford Fusion Titanium. Sales staff was very helpful in making sure I was pleased with and fully informed on my purchase. The car was ready on time as promised and the signing went without issue. Thanks GVF staff (Dillon, Jenn and Dean)!! This was my sixth Ford purchase from GVF and will definitely not be my last! I would like to add that I hope Cork enjoys his retirement but he will be missed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Leased new vehicle

by bakerboy1551 on 07/26/2015

Leased a 2015 Focus and the service was great. Seem to get a better deal with Ford then other competitive companies.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Car

by dzarcone on 05/29/2015

I purchased a 2015 Ford Escape which is my second vehicle purchased with your dealership. I was against getting the car with a lease but after talking with my sales person and hearing every-thing that a lease has to offer I decided to make the decision and get the vehicle with a lease. I absolutely love my new vehicle and definitely will be back when I'm ready for the next one

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Superior Service, No Pressure Environment

by Wwhaley001 on 05/28/2015

Incredibly happy with my new Focus. Dave was incredibly helpful with getting me exactly what I needed in the price bracket I wanted to be. Will be recommending GVF to my friends!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Work hard to satisfy customer

by pms3 on 02/09/2015

Dave Fountain spent whatever time it took to find the vehicle that we were interested in. It was definitely the least stressful car/truck buying experience that I have ever encountered. I highly recommend Genesee Valley Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent service & honest staff!

by wednesday5592 on 01/23/2015

Jared Hobbs is a great salesman! He was nice and very honest throughout the entire process. He even asked me how much I wanted for my trade-in and gave me the price I asked. It was a smooth transaction and the customer service is exceptional! Would definitely recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

My whole family buys here!

by Jennavieve on 08/18/2014

Most people complain about how hard it is to go car shopping...I couldn't disagree more! I actually enjoy going car shopping. When I walk into the showroom at Genesee Valley, I'm always greeted with a smile and a lot of people even address me by name. I just leased my third vehicle from them...I got an Escape this time and I LOVE it. My mom also got a Focus there last month. She isn't very good with technology, so the patience Lenny showed while reviewing the vehicle with her was really nice. With treatment like that, I wouldn't go anywhere else. You've got my family's business for life. Keep up the good work :O)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Service and Sales

by jjthebigham on 08/04/2014

In 2013 we purchased our first two new trucks from Genesee Valley Ford. Dealing with the salesman Cork was very easy. He listened to everything we needed and built the truck exactly perfect. These truck purchases were our 29th and 30th to our fleet. We chose Genesee Valley for the ease of dealing with them and their no nonsense approach. We could not be happier with our purchase experience. We had used their service center prior to our purchase and were always very happy. After our purchase started using their service center even more especially for our heavy duty diesel trucks that require incredible technicians. They work all of our trucks from F350s to F650s. They repair them fast and efficient at a very reasonable rate. They take great pride in their work and stand behind their products and service. They are always very polite and accommodating. I would recommend this dealership for sales or service to anybody interested.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

A simple fast and easy deal

by tomar2 on 06/29/2014

Jennifer and Jason were great...The deal was the best compared to other dealers I had visited...Everything was ready when I picked up the vehicle..I felt they were there for the customer..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

They listen to what we want, not what they want to sell

by valerie210 on 06/07/2014

Our family has now purchased 3 vehicles from this dealer in the past year. We have had countless issues with other dealers in town ... it is a joy to work with Jared at Genesee Valley Motors. Even the owner, has made it a point to meet us ... that doesn't happen at other dealers. Each of our purchases have been for different people with different life styles ... Jared listened to each person, helped find the perfect vehicle, the correct financing, and helped to teach us about our cars. There was no pressure, there was nothing except customer service during the purchase and ever since then too.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Never buy anywhere else

by Bullet2000 on 06/07/2014

This was the best experience I've ever had. This place really treats you like family. Betty told us if we wanted to go somewhere else that she would go over our numbers for us to make sure we didn't get taken advantage of. Plus she got us out of our upside down 2005 Chrysler 300 @ 11.9% interest rate! and got us into a 24mo. Lease of a 2014 loaded Ford Edge @ .25% interest! Beat that! Betty was awesome, and so was Jennifer and the other Jennifer. I really can't say enough great things about this dealership. Yes I can, when I picked up our new vehicle, I looked down and saw a FULL TANK OF GAS! You just don't see that everywhere. Take my advise, go straight to Genesee Valley Ford, don't pass GO. Extremely satisfied...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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