Salerno Duane Chrysler Jeep Dodge Ram

Salerno Duane Chrysler Jeep Dodge Ram

Today 09:00 AM — 08:00 PM
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Tuesday
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Wednesday
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Thursday
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Saturday
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Customer Reviews of Salerno Duane Chrysler Jeep Dodge Ram

4.8
Overall Rating
(27)
Recommend: Yes (20) No (1)
Write a review: Sales | Service
sales Rating

Great experience!

by Amie2017 on 11/18/2017

Paul and Michael are very easy to work with! They quickly got us everything we needed. This is the 3rd transaction we’ve had with them and will come back again.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

27 Reviews
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sales Rating

Great experience!

by Amie2017 on 11/18/2017

Paul and Michael are very easy to work with! They quickly got us everything we needed. This is the 3rd transaction we’ve had with them and will come back again.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great repair experience

by trianta2 on 11/16/2017

Anthony was very professional and helpful throughout the duration of my auto body repair.

Recommend this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great

by Tony5566 on 11/09/2017

Worked with Casey and management they put me in a great Car thank you guys You want a great experience ask for him Tony Villafana

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great experience!

by Joez_510 on 11/03/2017

From initial contact, discussing options, and ultimately making a purchase, the staff at Salerno Duane were amazing. Professional and without any pressure, they made the buying experience smooth and hassle free. Highly recommended!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best ever car buying experience!

by Exhilarated on 08/25/2017

Casey was an awesome salesperson. He presented various options and let me choose what was best for my situation, with absolutely no pressure. In fact, the entire team at SD was supportive and made me feel at home. I will definitely go back for my next car purchase.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Customer review

by Carla1014 on 08/23/2017

I am extremely happy with Salerno. Paul the salesman was extremely helpful, thorough, knowledgeable, and personable. He was very accommodating to all my needs. He answered all of my questions and created a comfortable environment. He is the most efficient car salesman I have ever dealt with.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Awesome

by Jerivera14 on 08/19/2017

It was my first time buying a car and I was nervous but going in everyone was very friendly and made me feel comfortable answering/explaining everything to me, Paul was the salesman who helped me most and he did great will definitely recommend this dealer. Best service ever !

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Salerno Duane

by Jmcdev1 on 06/30/2017

5 Th vehicle purchased/leased ...always a good experience...that's why we keep going back to them.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great experience

by JeffGon1 on 06/29/2017

I had an excellent experience dealing with the sales staff st Duane Salerno. Thy hustled to meet my deadline. Really professional and just nice guys that I thoroughly trusted. I would highly recommend getting your car here and especially would reco using Jason Sporer. He was all in on making me happy and working tirelessly to get what I wanted in a timely fashion. Thanks to everyone over there. And special thanks to Jason. All the best guys, I'll be back. Jeff

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Excellent service, Paul is the best

by mpwww__ on 06/21/2017

We went through many iterations of what Wrangler to buy, not to mention bringing our 2 toddlers to the show room. Paul was a fantastic help and we picked out a great Jeep.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great experience leasing with Sergio of Salerno Duane

by 07040_JimT on 05/24/2017

Just leased a new 2017 Jeep Compass Limited with Salerno Duane. Very, very happy - Was a wonderful experience working with Sergio Ovalle - so friendly and helpful, respectful, knowledgeable, really on top of everything and all done very quickly. Thanks!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Purchase of Jeep Trailhawk

by Henry412 on 05/04/2017

I would gladly recommend Salerno Duane Chrysler Jeep Dodge Ram located at 267 Broad st. Summit, NJ 07901, nice location staff was great specially John Cola very professional made the transaction easy and pleasant thanks Guys

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

So in love with my new Compass

by ritaaneiros on 04/27/2017

I shop for a lease almost every year between my husband and I, and this was the best experience i have had in over 10 years with a dealer. Super easy, friendly, and quick service. It was always whatever the customer wants, and they truly meant it. Will definitely be shopping there again!.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

13th Anniversary Jeep Rubicon

by mdalora on 04/24/2017

My experience at Salerno Duane Chrysler Dodge Jeep Ram Of Summit, New Jersey was awesome! My wife and I decided to trade in our 2011 Jeep Wrangler (2 door) and the 2015 Jeep Patriot for the 13th Anniversary Jeep Rubicon. I had visited and phoned multiple dealerships prior to speaking with Bill. Bill was professional, yet laid back, and straight forward. I told him what I was looking to do; after a few phone calls back and forth, we were on our way to Salerno Duane. The final deal took no more than an hour. It was quick and easy! We highly recommend this dealership, and of course Bill, for all of your car needs!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Paul Shorrock

by Wjholmes5 on 03/25/2017

After having a very positive experience with Paul two years ago buying a Jeep grand Cherokee, I went back to him to purchase a car for my son. After a significant amount of discussion and looking at many options, I felt comfortable with the jeep wrangler and Paul was very accommodating and a thorough professional. Not only would I recommend Salerno Dwayne but I would recommend that whoever goes to Salerno Duane should work with Paul. He is an asset to your organization.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Paul Shorrock ROCKS

by Jeep3owner on 02/14/2017

Outstanding deal done. My 3rd Jeep lease through Paul, he's terrific!!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Easiest, smoothest, most stress free car buying experience !

by C_kontos29 on 02/04/2017

It was a pleasure working with everyone at Salerno and Duane! I recently purchased a Jeep Grand Cherokee from John and I'm in complete love with it. I was the easy, smooth and stress free purchasing a vehicle from them. Thank you to everyone who helped make this experience a great one!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Sergio- Sales Representative and Salerno Duane Facilities Ratings

by JeepRider10 on 01/03/2017

The employees of Salerno Duane were very professional and efficient. I am very happy with my car and would certainly give this specific dealership A+ ratings. As for our salesperson Sergio, he was very attentive and acknowledged all my wants/needs I was looking for in a car and was able to deliver. I am one happy customer! Definite recommend.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Buying a car

by GabesRT on 12/28/2016

This was my first ever purchase of a car and it was great i had a great experience everyone was very friendly and made me feel like i was at home

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Lie to get you in the door

by FightClub16 on 08/10/2016

I called the dealership to explicitly confirm they had the vehicle trim I was looking for in stock, and they assured me they had "several" and confirmed an appointment for a test drive. Turns out they had none. I was ready to buy: my Honda Odyssey lease is up in 2 weeks, and I was considering a Chrysler for the first time. Well, that's the last time.

Recommend this dealer? No

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? No

sales Rating

EXCELLENT SALES and FINANCING!!!

by DebiScholar on 04/20/2016

Jim D went out of his way to find me the EXACT Jeep Renegade I wanted. I had already stopped at Autoland ... They were LESS than helpful. Jim, on the other hand, contacted me immediately, said he would FIND my dream car, and he did. Within about 3 days, he had my exact car and he was a dream to work with,. I never felt as if he was a "salesman" but rather a friend. When it came in, he took the time to give me a tour of the vehicle, which was excellent. NEXT...Gloria, the Finance Manager. Oh my goodness, it is the first time in my life (and I'm 56 years old) that someone took the time to answer ALL my questions. I didn't understand the warranty options the protection options, etc., and she answered all of my 50+ questions without rushing me. She, too, made me feel like such a valued customer. Salerno (Frank in Service) has always been good to me. I understand Frank is no longer there, but frankly (pun intended), he always offered the best service options for my Fords. Now that I have a Jeep, I'm hoping that Salerno continues with the good service. One thing about Salerno that I've liked (at least in the past...) is that they were "Jersey" high class professionals....they are NOT a "car salesman." I hope that this environment of making employees feel motivated and customers feel welcomed continues for a long time. Thanks to Jim and Gloria for putting me into my 2016 Jeep Renegade!! Debi Scholar

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

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