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McGrath Acura of Westmont

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Customer Reviews of McGrath Acura of Westmont

5.0
Overall Rating
5 out of 5 stars(69)
Recommend: Yes (13) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Vehicle-Great Deal- Great Experience!

by BJBullock62 on 03/11/2024

I love my new RDX and I loved the I I love my new RDX and my experience at McGrath Acura Westmont. From start to finish the process was smooth and comfortable thanks primarily to sales rep Nick Lombardi. He was personable, professional, and patient as I worked through the decision. Would highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
69 Reviews
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5 out of 5 starssales Rating

Great Vehicle-Great Deal- Great Experience!

by BJBullock62 on 03/11/2024

I love my new RDX and I loved the I I love my new RDX and my experience at McGrath Acura Westmont. From start to finish the process was smooth and comfortable thanks primarily to sales rep Nick Lombardi. He was personable, professional, and patient as I worked through the decision. Would highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Top Notch!

by Eric S on 10/28/2023

Jason Hannah was excellent to work with and made our shopping/purchasing experience very enjoyable. He and Leo were very accommodating to our purchasing needs, which really impressed me and my wife. I truly can’t say enough about Acura of Westmont and the entire team. They created a welcoming/stress free environment, and made our purchasing experience a great one!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best Experience Ever!

by VS on 10/28/2023

We have leased and purchased many vehicles and it’s always a dreadful experience. Came in later in the evening to see a car and was blessed to meet Jason as our sales rep. He listened and understood what I wanted and needed. He worked with the manager Leonardo who did an amazing job also helping me achieve what I needed! They were patient and ultimately stayed late to ensure I was taken care of! Best car purchase experience I ever had! Highly recommend and will only do business through them! #acuramdxlove #westmontsthebest

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Bill Angelakos made buying a car well worth it

by Alex Scatchell on 06/21/2023

I was not really in the mood to buy a car. It was late at night on a Monday, but Bill Angelakos made the experience beyond worth it. Everything went quick and smooth. Very happy with my purchase!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Amazing

by Mario on 05/23/2023

Adam was nothing short of amazing, he went above and beyond to accommodate me in my experience at Acura

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Professional Sales team

by Mark on 04/29/2023

Great professional sales team (Adam) made buying a new car an easy process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Amazing customer service

by Arneice Evans on 04/28/2023

I work in customer service, so it means a lot to me how business treat there customers. This dealership was extraordinary. From the time I pulled in, even until now. Mitch and the finance team are awesome. Will only buy from this dealer, and will only recommend this one. Thank you for awesome service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

McGrath Acura of Westmont

by John on 03/17/2023

Had a great experience purchasing a new Acura from McGrath Westmont. Straight forward sales and they answered all of my questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Nervous at first…. Ended up happy.

by Oscar v on 03/16/2023

Came to McGrath Acura. Went to other places and I got the most professional service and best price here. Left with a pretty car. Upgraded from an old Honda. Thanks Adam adawy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Acura MDX

by Ali on 02/28/2023

Adam was great - worked with us in every possible way helping us gets into our 2023 MDX Aspec!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Acura ILX!!!

by JenBaran on 02/26/2023

Great Experience! Our salesman Adam was helpful, knowledgeable and fun to work with! Thank You!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Superb service!

by PV on 09/05/2022

I chose this dealership because I was referred by a colleague at work who had nothing but good things to say about McGrath Acura of Westmont. From the minute I walked into the dealership, Nick made me feel at ease. The entire process of buying a much needed new car under very hard personal circumstances was very easy mainly because of Nick, Greg & Josh. I definitely have been transformed into an "Acura" long time customer mainly due to the extremely nice service I received every step of the way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great dealer - Spiro is great guy to work with

by Andrew on 08/20/2022

Spiro was very knowledgeable and great to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best Decision Ever MDX

by Maureen on 03/06/2022

We had the best experience ever first dealing with Adam (who was promoted) and turned us over to Josh P. We originally visited the showroom 8 months ago and knew what we wanted to purchase, with the shortage of vehicles Ed put our deposit down and the wait began. Adam’s communication was fantastic and when Josh called us to introduce himself we both knew he would take care of us, We picked up our brand new MDX on 3-2-22 and I myself felt I’ve known Josh P. For years. He’s knowledgeable, funny, to the point and just an all around greet guy. We are so pleased with our decision and are now his family with Acura.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

My 1st Acura

by Jennifer Porter on 02/11/2022

I wanted to let you know the wonderful experience I had purchasing my first Acura. I am a Chevy girl and that’s all I have ever driven. But with the shortage of cars, I was unable to get a new Chevy. After 8 months of waiting and looking for a new car, my husband suggested an Acura. I thought I would give it a try but I was very reluctant. We came to the Westmont dealer about 2 months ago. When we walked in, we were immediately greeted by Josh Pastuczak. He was extremely polite, friendly and knowledgeable. Josh assured me that purchasing an Acura would be the best decision I ever make. I was able to drive the Acura RDX and I loved it. The next issue was actually getting an new RDX. Josh said he could get an RDX fully loaded by January 18-24. As I’m sure you have experienced, cars being built were very delayed. Josh kept me up to date with the progress of my new car. Josh sent me emails and texts 2-3x a week to keep me posted and assured me I was going to get a new car (I had my doubts). Finally, February 2nd my car arrived. I came back to the dealer to pick up my new car and again the experience was awesome. Josh was great. He had my paperwork ready when I arrived, he had the car parked out front with my name on it, he got me set-up with all my personalized settings in the car and he got me out the door in less than 2 hours. As you know, buying a car can be very time consuming. I have been driving my new Acura for 1 week now and I love it. I need to personally thank Josh Pastuczak for that. He was right, it’s a great car. I'm officially an Acura girl.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience with Brandon

by Patti on 01/06/2022

I purchased a used MDX at McGrath Westmont and had a wonderful experience. Brandon was very responsive and informative without being pushy or overwhelming. He was prepared when I arrived with exactly what in wanted to see and made the purchase happen very quickly and efficiently. I would highly recommend McGrath and Brandon. Grant in finance was also super helpful, clear and informative. Thank you guys!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great MDX purchase experience!

by BC on 12/01/2021

Great, easy experience buying my new car. Ask for Josh, he was knowledgeable, friendly and great to work with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Professional

by Steve T on 10/22/2021

Professional team. Very accommodating. Speedy delivery or vehicle. My wife is disabled and uses a wheelchair. Our salesman Josh allowed me to test drive the car, RDX, for the morning. I brought the car home for my wife to check entry/exit, seating comfort and wheel chair storage. No pressure tactics from Josh to buy the car. A low stress buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great people, not pushy car salesmen.

by Nicole13008 on 10/03/2021

I had been searching for a Genesis G80 for over a month and found the perfect one online, but about 200 miles away from where I live. I sent an inquiry about the car and Nick Lombardi was very prompt at getting back with me to let me know it was available still. He answered all of my questions about the car, process, and about my trade. Since I lived over 3 hours away and wanted to know about what I would receive on my trade-in, Nick suggested I take my car to Carmax which was only 30 minutes from where I live to get a certificate for the trade-in. He said they work directly with them and that should be what I would receive for my car. That gave me peace of mind knowing what I would receive rather than potentially wasting a 3+ hour trip to Chicago and coming home empty handed. Unfortunately, the only day I was able to travel was Nick’s day off. He set me an appointment with Brandon Lewin since he was not going to be in the office that day. As soon as I walked in the door, I was greeted by staff and let me know Brandon would be with me shortly. Multiple staff asked my daughter and myself if we needed anything while we waited. Our wait was maybe 10 minutes - Brandon was super busy that morning, but made a great impression right off the bat. He introduced himself and let us know he was still with another customer, but got us seated at his desk right away. He set reasonable expectations with us and checked on us a couple different times in the 10 minutes he was finishing up with his other customer. Once he got freed up, he took us to the car and gave us a tour and offered to answer any questions we had then sent us on our test drive. Once back at the dealership Chris Lewin, sales manager, introduced himself and helped get things moved along with verifying my trade-in. Brandon was back and forth between another customer, but always checked in on us. I assured him that I was not in a huge rush and Chris was helping with the trade-in/sale as well. Once we agreed on all of the pricing and terms, I was sent to see Grant about the final paperwork. Grant was awesome as well. He went over all of the paperwork and gave his normal speech about extended warranties and such. I NEVER buy any of that extra stuff and told him that. Grant was never pushy about any of the extras and even did a custom package removing the unnecessary items. He never tried to upsell me anything either. He made a really good case and I actually opted for a couple items - shhh… don’t tell my husband! Grant answered all of my questions and kept good conversation during the paperwork process. At no point was anyone pushy or overbearing. We always had someone checking on us and apologizing for our wait. I didn’t feel like the wait was too long since we never went more than 15 minutes without seeing or talking to someone. They kept us updated on the process of the paperwork throughout the entire deal. Everyone was super friendly and down to earth. The only thing I wish were different was that Brandon’s appointments were spaced out a little more. I was fine with the wait, but I hated seeing him run around and constantly apologizing about being busy. I plan to keep this car for a while, but wouldn’t mind doing business here in the future if I’m in the market again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Hassle-Free Smooth Process

by Frank on 08/18/2021

Bill Angelakos showed us the car we wanted and walked us through the purchase process. Great Job! Very happy with car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Smooth Sailing!

by Lanny F Wilson on 08/16/2021

I needed a new car and trusted McGrath Acura of Westmont to steer me in the right direction. So, I called ahead to announce my intentions. Josh welcomed me at the door, like an old friend, and the rest was "Smooth Sailing". From the test drive to changing the license plates, it was a thoroughly enjoyable experience. My new Acura RDX has already received multiple compliments; and with the lease deal we agreed upon, it's going to be "Smooth Sailing" for the next three years!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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