Zeigler Chrysler Dodge Jeep Ram of Schaumburg

Today 9:00 AM - 9:00 PM
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9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
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Saturday
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Customer Reviews of Zeigler Chrysler Dodge Jeep Ram of Schaumburg

4.0
Overall Rating
(4)
Recommend: Yes (3) No (1)
Write a review: Sales | Service
sales Rating

2019 Jeep Cherokee Trailhawk

by cherokeeguy on 06/17/2018

Got a great deal on the Jeep Cherokee at Zeigler. Very pleased with the process, everybody there was super helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
54 Reviews
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sales Rating

2019 Jeep Cherokee Trailhawk

by cherokeeguy on 06/17/2018

Got a great deal on the Jeep Cherokee at Zeigler. Very pleased with the process, everybody there was super helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Terrible Service Department

by dodgeFan on 06/14/2018

This is one of the worst service departments in the area. It takes at lease 20-30 min to get your car dropped off if you are not there before open. They provide no status updates. When you ask for explanations they give you attitude or just blow you off. When you present them with a service coupon from Dodge, they ask you how you found it. Oil changes take an average of 2 hours. You are better off going to a 3rd party or different Mopar shop. They dont care about improving as this has been going on for years. Check google reviews for their service department, none are good.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Zheo is a great salesman!

by Norupc6129 on 02/16/2018

My boyfriend and I came in a few times looking for a Jeep Wrangler for me, We test drove a few and figured out which one I wanted, but you guys didn’t have exactly what I wanted so Zheo found me one and brought it to your dealer. He was very helpful and very courteous, I couldn’t have asked for a better salesman. After all the paperwork was signed he walked me to my new car to help me with all the functions and tell me how my uconnect worked and all the settings on the steering wheel. Thank you zheo for helping me find my dream jeep!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

!!! Awesome !!!

by SirRaoul on 02/08/2018

Fiance manager Mr. Grillo was very attentive to helping me get a vehicle, and Chris White the salesman was a great help in not allowing me to lose hope. Thank you dealership for having outstanding employees, who care !!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The mysteriously changing numbers

by lecat1 on 02/25/2015

I went there to buy a Jeep Wrangler. I had affiliate pricing through work so the purchase price was moot, more or less, but the appraisal on my trade-in mysteriously changed 3 times throughout the visit. They first low balled me ($17K), then gave me a fair trade appraisal (18.5K), then low balled me even worse than the first time when the "final" figures came back from the sales manager ($16K). I walked out after the final insult. Ask for a copy of your appraisal and see what their offer is compared to the actual trade-in value.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

beware!!

by jeepguy15 on 01/23/2015

the deal they tell you and what you get are greatly exaggerated. dont bother trading a car in .it takes a sales team to sell a car then a mgr to squash the deal due to his own greed typical [non-permissible content removed] beware!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

They do care

by coachh1 on 06/10/2014

Ziegler automotive group did take care of me, and I got the a Jeep that I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

2014 JEEP GRAND CHEROKEE

by BLAIR57 on 03/29/2014

I purchased this vehicle on 3.22.14. The process was quick and painless. Everyone involved was friendly and informative. I would purchase another vehicle from Ziegler in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jeep Grand Cherokee Altitude 2014

by samiller on 03/27/2014

I went to Zeigler because they quoted me a great price on a new Jeep Grand Cherokee Altitude. The other dealerships I got quotes from for the same vehicle were sooo much higher. So I went in to see if I can get one at the price I was quoted. As soon as I stepped in and met Kenny, everything from then on there went beyond what I was used to getting from other dealership experiences. They honored everything they quoted, gave me a great price on my trade in, explained all my options, and figured out what would be the best option for me. It was non stressful, and actually fun! How all car buying experiences should be! I had to custom order my vehicle, but I received a call from Kenny a couple days later saying they were getting one exactly like the one I was going to order and wanted to know if I wanted that one instead of waiting the 2+ months for my custom order. Now they easily could of said, "Hey we got a custom order here, already with money down, who cares how long it takes for him to get his vehicle, we can sell this one now and get another sale". But they didn't. Kenny and their sales team offered me this vehicle so I wouldn't have to wait those 2+ months. I got the vehicle yesterday and we went over all the features of the vehicle and Kenny even came in on his day off to accommodate my schedule. Financing, Al was great explaining everything they offered and what would be my best options for me and my driving experiences. We even went over the different payment terms to see how much I would be saving to choose the right one. We even went over the final numbers and they were all right. There was no pressure or hidden agendas at all! They looked out for me as if they were buying the car. Again, couldn't have had a better experience there. I love my Jeep and can't thank them enough for how I was treated! My girlfriend was with me through all this, and when she upgrades her Jeep, that's the first place we are going and Kenny is going to be our choice to deal with. She also agrees it was the best experience shes had with a dealership. We left there happy and excited about our purchase....not feeling disgusted and worthless like some other dealerships leave you feeling. I definitely recommend you stop at Zeigler first before any other dealership. A++

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jeep Grand Cherokee

by newcherokeefam on 02/20/2014

My Wife And I Returned To Zeigler To Purchase Our Second Vehicle From Them After The Lease Was Up On Our Other Vehicle From Another Dealership. Our Experience Was Just As Awesome A Smooth As The First Time. Kerry W. Was Not Only Our Sales Person But, Quickly Became Our Friend. We Told Him What Our Budget Was And The Two Vehicles We Had In Mind And With The Help Of Mike S. and Charlie T. , Kerry Help Us Lease A 2014 Jeep Grand Cherokee ITS AWSOME !!!!!! Thanks Kerry, Mike And Charlie.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jeep Cherokee

by puddingpie on 02/19/2014

Very pleasant experience. Lindsey was very helpful with my initial contact, and Aaron was an excellent salesman. The overall experience was very stress free, and the dealership stood by my TrueCar quote.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Honest and Easy to Work With

by buckeye1995 on 02/14/2014

I went to Zeigler with a Truecar quote. I wanted a basic Jeep Patriot, nothing with frills. They did not try to sell me somthing with all the bells and whistles, just helped me with what I wanted. I really appreciated that. I could have been talked into a 4X4 but they told me I did not need that, and the 4X2 would do fine for driving in snow. I told them I had a True car price quote and after a little haggling, they honored it. The only thing was that they took a little long going over everything and told me too many personal stories, which added to the time. Overall, as a woman, I would feel comfortable going there and trusting Mark and Lou to not take you for a "ride."

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Praise!!!!!!!!

by Holmes2 on 01/31/2014

Or experience with this dealership was outstanding. Mr.S.,came to our rescue after being misled by Hawk Jeep in Forest Park,He approached our car issue and honored our warranty with an outstanding personal and professional service. I would recommend this dealership to any and everyone.Also Kristian followed up with a call asking us what else they could do for us How awesome is that!!!!!! this is the most honest place of BUSSINESS and I will always recommend friends ,into days world this is a blessing. Mike and Sandra Holmes

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Good experience with Zeigler

by Dodgefamily on 01/07/2014

First time buyer from Zeiger and had very good experience. Steve, our sales guy kept focused on what we wanted in a truck and worked with us. Bob was also a great resource who was very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent and understanding

by karen116 on 12/20/2013

I own a Chrysler PT Cruiser which I adore. I have always taken it to the dealership for service and it runs like a top - to use an old phrase. My appointment times have always seemed to have been reasonable and the work has been done efficiently and correctly. The service personnel are warm,friendly,thorough at checking that my car's service is up to date. They are also patient with my occasional dumb questions.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service review

by kathy95 on 12/19/2013

I have been using the dealership for almost 8 years and have always been treated with respect. They do what they saw, when they say they will and at the price they say. Never pushy - just informative.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Town and Country on a Snowy Day in November

by tandclover1 on 11/23/2013

This is our 2nd Town and Country purchased at Zeigler. We came back because we were so pleased with our first 3 years ago. Our sales rep, Chris, was so accommodating and knowledgeable about the vehicle. He got us a price within our budget and we just love the car. It has so many more features than our old one. I've always talked to my cars and not always kindly but have never had one that talks to me and always so politely. Technology is incredible! And also like the fact that before driving it home, Zeigler provided another great Zeigler team member named Damian who acquainted us with all the whiz bang gizmos this vehicle has and how to use them. Damian was sort of a walking and talking owner's manual who was very helpful. Also appreciate the family friendliness of the Zeigler dealership. There is a great play area for the kids, it is very clean. They even have free coffee and beverages. Think we will be keeping this vehicle for a long time but when in the market again, we will always stop at Zeigler first.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service manager

by khadra on 11/21/2013

Where to start, a great dealership won’t be a great one without having excellent employees and I was lucky to deal with such people; Andy from the service department and Tim from the Spare-parts treated me well all the time. You won’t find a review like mine, because I buy used minivans and bring them back to life with OEM parts and certified mechanics know what they are doing. I spent over $ 3500~ in spare parts and service on my recent purchase, 2008 town and country limited. This money is well spent; I fixed everything that I can think about, I got the minivan with 100K miles on it back in August 2013. To summarize, Zeigler was good to me; Tim was always able to match competitors’ prices and Andy always gave me reasonable estimates that brought me back to the dealer time after time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Happy with my new car

by jamieletzkus on 11/18/2013

My experience with Zeigler was great. The salesman, Nino, was very good. He helped us find the car we were looking for. He also was able to get us a price we could live with. After owning our former Dodge for over 16 years, he made the transition to a new Dodge painless. The other 2 gentlemen we worked with were also a pleasure. (Bob, service and Chuck, finance) Zeigler would be the first place I go to when it's time for another new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Efficient and effective dealership!

by Briann773 on 10/25/2013

When getting my car serviced for a routine maintenance check-up I was pleasantly suprised how smoothly things went at Zeigler! I showed up late for my appointment so I was concerned with how long it would now take. Fortunately, Zeigler was efficient! They first let me know about relevant "specials" they had going on, gave me an upfront cost that was lower than I expected, kept me informed on the progress of the work, and delivered my car washed and under the estimated time it would take. I'm definitely going back again!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent and friendly service team

by khadra on 08/19/2013

I did not buy my Minivan from the dealership so I can't speak about the sales team but I can definitely recommend the service department team. I am dealing with Andy now for almost four years. The first time I knew him was at Napelton Chrysler. I moved after that to Schaumburg and let me tell you how much I was pleased to find him at Zeigler Chrysler. He is kind, takes his time to explain the problem and recommend only what is required to be done. The spareparts department also, specially Tim, were helpful to me all the time and also competitive in matching other dealers prices. One more thing, if you own a chrysler don't miss the oil change offers, you buy 4 or 5 oil changes in advance but you end with less than $18 cost for each oil change. Go to their website and see the coupons, it's cheaper than NAPA or similar places in many cases.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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