Terry's Ford

Today 9:00 AM - 5:00 PM
Open Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Terry's Ford

5.0
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
service Rating

Oil change

by 362deuce on 07/05/2016

Good job on our Escape. Friendly staff, reasonably priced. Will be back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
16 Reviews
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service Rating

Oil change

by 362deuce on 07/05/2016

Good job on our Escape. Friendly staff, reasonably priced. Will be back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service and excellent dealership.

by perfect182 on 06/24/2016

I have a leased 2015 Expedition. I had the dealer perform their "Works" package. The service was excellent. When rotating the tires the mechanic also discovered that I had picked up a screw in one of the tires. The tire was repaired and probably saved me a headache somewhere on the road. Good service and excellent dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Awesome. Dealership

by MsGee68 on 12/11/2015

I went in to get my oil changed, the staff is always very cordial and helpful. it is always very helpful. It is always helpful when you are greeted by friendly staff..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Job well done. Again

by Jtolley on 12/03/2015

Once again I am pleased with the work and customer service at Terry's. The employees here seem to go out of their way to get the job done. Thank you

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great customer service.

by Cwgrlup85 on 11/30/2015

We purchased 2016 explorer sport. Great customer service and quick response to our interest. They were very accommodating around our work schedules.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome service!

by Tamjowojo on 11/24/2015

I purchased a 2013 Ford Explorer from Chris Ciemny. I test drove 4 different types of vehicles and Chris was very helpful and knowledgeable about all of them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2013 Escape

by rgeinosky on 11/04/2015

My car broke down so I limped it into the dealership. The salesman Rich helped me get into a 2013 Escape in just a couple of hours. I was very pleased with the service given.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service, good cars

by PoetGrrl on 10/13/2015

Our salesperson, Rich, was extremely helpful. He went looking through the inventory to find a vehicle that met our desires. He and other members of the staff stayed late to wrap up the sale. We appreciate everything that Terry's does for us. We have purchased our last four cars at Terry's.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchase of an F-150 Truck

by 30127693 on 08/24/2015

Couldn't have been more pleased with the purchase of my 2010 F 150 I bought off Chris! And I had the protect coating put on with Sam who was very helpful also. Service was also very good and had my Truck completely spotless inside and out. I Thank you again and will enjoy my truck very much. Thanks again to all involved! Ray Eckman!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

great service

by areidco on 08/19/2015

the service is great just like the past 20+yr and the building looks great inside & out. the staff is always helpful. Rich S. & Chris are No. 1 in my book

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Amazing service, staff and experience!

by lspizz on 07/26/2015

After purchasing my car there 4 months ago I couldn't be happier! They checked up on me a few weeks later to see how everything was going and have been great to work with! I was there recently getting an electrical issue fixed and they were great about keeping me updated on the progress and what was going on. Highly recommend Terry's for all sales and services!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Nice people to deal with

by Jer4800 on 07/25/2015

Purchased a Ford Fiesta, nice car. Paperwork was a nightmare did it wrong twice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Incredible Service

by PaulB1274 on 07/15/2015

Terry's went out of their way to complete my service while i waited. They were courteous and did an accurate job of diagnosing and performing the work. As a former National Drag Racing Champion, I recognize the importance of competent work and I would definitely recommend Terry's to anyone in need of auto service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Peotone's Ford Dealer

by Lowrider1178 on 07/14/2015

The people are always nice and helpful. When I make an appointment, I am able to leave my vehicle the day before, and they complete the work in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Happy with service

by Lizzy73744 on 05/21/2015

My appointment was right on time. I didn't have to wait. They took my car right in and serviced it. I was very happy because my time is valuable. I live in Palos Heights, so it's quite a drive to Peotone to get an oil change. I have always had good service here. Thank you very much.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

unethic and immoral

by leosdusty1 on 10/04/2012

After explaining to the sales dept that we had severly special needs kids, one being in the hospital all the time, That my husband a comstruction worker had just gotten back to work after being laid off for some time. We told them he was driving far to work and budget was a real issue we were spending a fortune in gas we needed something fuel efficient. They showed us a vehicle we asked the price they told us 8800 dollars we drove it liked it went in and talked to them they dropped it to 8200 dollars. We bought the car. Two days later we open the paper and they have it advertised for 6900 dollars. I called the paper and asked what day the info for ads has to be in by. They told me and basically they had dropped the price before we bought the car. I called them and they refused to honor their ad. I feel they took advantage of us, lied, and cheated. I think they are completely unethical and I would never recomend anyone buy a vehicle from them

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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