Gary Lang Kia

Today 9:00 AM - 9:00 PM
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Gary Lang Kia

4.1
Overall Rating
(9)
Recommend: Yes (7) No (2)
Write a review: Sales | Service
sales Rating

thanks to Jordan Suchowski

byJulieCampbellon 10/09/2018

Jordan S. made our Kia buying experience exceed expectations!!!! I went in feeling skeptical of purchasing a vehicle. Jordan Suchowski took the time to set us up in the perfect vehicle for our family and was never pushy. He was pleasant to work with, very personable, funny, relatable, and had good hygiene. An amazing young man with outstanding professionalism, knowledge, and care for all customers. I ended up getting a vehicle that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, managing seat functions, buttons, etc. I highly recommend Jordan S from Gary Lang Auto. It was well worth the hour drive to get there!! THANK YOU JORDAN we are now going to be your customers for life!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
16 Reviews
Sort by:
sales Rating

thanks to Jordan Suchowski

byJulieCampbellon 10/09/2018

Jordan S. made our Kia buying experience exceed expectations!!!! I went in feeling skeptical of purchasing a vehicle. Jordan Suchowski took the time to set us up in the perfect vehicle for our family and was never pushy. He was pleasant to work with, very personable, funny, relatable, and had good hygiene. An amazing young man with outstanding professionalism, knowledge, and care for all customers. I ended up getting a vehicle that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, managing seat functions, buttons, etc. I highly recommend Jordan S from Gary Lang Auto. It was well worth the hour drive to get there!! THANK YOU JORDAN we are now going to be your customers for life!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Positive Buying Experience

bytkeeseyon 08/04/2018

Smooth and hassle free buying experience. Sales Rep. Jesse Matos was great to work with and maintained good communication and patience throughout the buying process. Walked away feeling as though I received a quality vehicle at a good price. Jesse also went the extra distance to get me some of my "must haves". Overall, I would recommend Gary Lang to anyone looking for a New or Pre-owned vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Zero customer service

byTimM1991on 08/03/2018

After agreeing to purchase we were told that 2nd key was missing. After two weeks of lies (it’s in the mail!) and excuses still no key. The General Manager doesn’t even return calls. Had to go to another dealer to get a key made. Looking forward to the fight with them to be reimbursed.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

New Car

bySteph_Bon 04/13/2018

So excited about my new car. Ed at Gary Lang was great to deal with and so was the rest of the team. Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great place!

byWaterboy1171on 02/03/2018

Honest and good people with great deals. Would recommend this place to anyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Solid overall.

byJeffgrapeson 01/29/2018

Great overall process. Quick and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best experience at a Dealership EVER!!!

byKrisNewman611on 01/15/2018

Jerry, Dave, Craig, George, and Jason are some of the best people I have ever come across in this business- I’ve been to many dealerships in the past, but the way they listen and cater to your needs, truly puts them at the very best. They treat you like family. From start to finish, they take complete care of you, listen to you, and make sure you walk away with everything you want/need. I’m a customer for life. Thank you Gary Lang!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience at Gary Lang Kia

byBridget1618on 08/26/2017

Thank you to Ed Chambers at Gary Lang who helped me get a great deal on a Kia Niro EX. Thanks to his patience and hard work, I was able to get into a new car with a payment that fit my budget. The staff was friendly and helpful - even staying after closing to get me in my car and on the way back to Chicago. Worth the trip!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Refuses to be honest

byRanger635on 07/17/2017

1st sales person played all sorts of games trying to hide fees and get me to agree to a higher than advertised price. After complaining to the GM, I was setup with a different salesperson who was great...But then there was the finance manager who back to all the same games, refusing to give honest information on what the interest rate was at various payments, etc. I absolutely would never shop here again.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

running great

byhappycamper89on 09/26/2016

I brought my Kia Soul in due to a noise it was making in the rear when I drove & especially when I turned & also had a recall n it. Picked up the car cause it was done but when i went to leave it was still making the same noise. turned around and brought it right back, turns out the recall issue was addressed but the did not fix the noise which was determined to be rust on the brake rotors, after driving around with some guy who kept telling me he did not hear the noise which was very obvious. Matt Garcia came out and heard the noise as soon as I drove by him - thank you Matt. He re-opened the ticket gave me back the loaner car. Turned out it was the brake rotor and rear pads. After fixing that the noise went away was a bit cheaper then originally quoted and am happy to have my car back and it is great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful

byJenarchon 09/09/2016

I had a wonderful experience today purchasing my car from Drew Klopack at Gary Lang Kia. He worked hard to get me the best deal possible, and his hard work paid off. I drove away with a brand new Kia Soul and am very pleased. He did everything he could to make my car buying experience easy. I will most definitely be buying from him again. Thank you Drew and Gary Lang!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Unexpected service

byRPO1958on 07/20/2016

Recently I took my Souls in for an oil change. I had been having issues with the back-up camera and casually mentioned it. Aaron Grassel asked a few questions regarding the operation of the unit and it was determined that the camera was defective. The dealer has ordered a new unit and it will be covered under warranty. I had put off bringing the car in for this as I thought that it would not be covered. What a great surprise. BTW - The oil change and car wash were great also!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Kia Service

bySteveR2011KIAon 07/07/2016

AAron Grassel did a great job with coordinating my Kia service appointment He kept me informed of my options, the estimated cost and the status of my service so that there were no surprises. Tim, Santana, the mechanic, did a great job on servicing my Kia an I have had no issues.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great overall experience

byb34everon 01/23/2016

not use to going to a dealer for repairs, so it was more costly. But it is guaranteed for 12 mo and is like new again. The only reason it wasn't done when first thought, is due to waiting on parts. But a loaner was given to me and I was kept apprised of the situation, so very happy with it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Service visit

byBettyJoneson 12/27/2015

Matt was exceptional from the time I arrived to the time my car was ready. Very kind and responsive.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Replace Rear shocks

bySilverGWon 12/09/2014

We had a rattling noise in the rear which proved to be a bad shock. Kia replaced both shocks at no charge. Totally unexpected!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership
Google Map