D'Arcy Buick GMC

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of D'Arcy Buick GMC

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
service Rating

Great service!

byn_coyneon 05/18/2018

Great and Timely Service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
6 Reviews
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service Rating

Great service!

byn_coyneon 05/18/2018

Great and Timely Service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service center

byfirefam5on 11/06/2015

I had some warranty work for paint, lane departure sensors and leather seat problems. There was a recall and oil change that had to be done too. Emelio was great to work with and kept me informed. He made sure I was taken care of and understood what was going on with my vehicle. He helped me get into a rental vehicle. He is a big reason I bring all of my GM vehicles to D'Arcy for service regardless if I bought them there or not.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Free oil change

byJody1234on 10/20/2015

We brought our 2013 GMC Terrain to D'Arcy Buick GMC for the free oil change we received when we purchased the truck. The business(overall) is extremely clean including the bathrooms. The waiting area is the best one I have ever been in with very comfortable chairs, big TV, reading material, free water and pop. There was also a waiting area with the same chairs but away from the TV where you can carry a conversation or do work on a laptop. Oh yeah, free WIFI as well. I could go on and on but I won't bore you with what you already know. From the minute we brought our truck in every person was so nice and accommodating. It took about an hour but you hardly notice it in the waiting room. Another great surprise was every half an hour a staff member would ask if anyone needed a ride anywhere. Are you serious? Our salesman noticed us and came over to say hi and to find out the status of the oil change. I just love this company and would not want to go anywhere else to be honest.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Outstanding Customer Service

byNancyK3705on 03/19/2015

I recently brought in my 2015 GMC Terrain for its first oil change and inspection. When I scheduled the appointment the customer service person was very accommodating. When I arrived my vehicle was taken immediately for service. I was informed of all work performed and systems that were checked. The entire staff was friendly, courteous and professional. I even received a car wash which was totally unexpected but greatly appreciated! I would certainly recommend anyone in the market for a new vehicle to your dealership! We look forward to purchasing more vehicles for you in the future. Sincerely, Nancy K

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very Happy

bylynnhyson 03/10/2014

I visited D'Arcy twice last week, during my first visit I worked with Sales person Jesus B. who explained the features on the vehicle to me. I also worked with Sales Manager Luke. However, I did not buy a car that day and instead of giving me the typical brush off after realizing that I was not purchasing a car, Luke shook my hand and politely thanked me for coming in and invited me to come again.(I work in the sales/customer service field and I really appreciated the respect he showed me). I returned to the dealership a few days later and was immediately greeted with a smile and hand shake by Luke who introduced me to Scott K. who took me on my second test drive and instead of asking me a million questions, he shared information about himself.(again, this made me feel at ease and confident that I was spending my money at the RIGHT dealership. I worked with Mike and Bill in finance to finish up the deal. They were very professional, yet still very interpersonal. Lastly, a gentleman by the name of Nick, he found the wireless headsets that came with the vehicle and offered his support if I have any other questions at a later date. There was another sales person who offered his support as well. Unbeknownst to many of the staff, this was our third purchase from D'Arcy Buick and we were treated with the same level of professionalism and care was given years ago. We love D'Arcy!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

New car purchase

bykelsey5on 11/12/2010

The sales person I dealt with answered all questions and was very personable. I made at least 3 visits to the dealership and dealt with the same sales person. He patiently answered the questions I had, and did not make me feel rushed or uninformed, as I test drove several different models of vehicle. I could tell that the dealership is very focused on the care and satisfaction of their customers. The only negative in my experience was in finance - I felt rushed and the person I dealt with seemed reluctant to explain the charges on the bill of sale. Overall, it was a very satisfactory experience and I would recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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