Heller Ford Sales

Today 8:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 5:30 PM
Saturday
8:00 AM - 4:00 PM

Customer Reviews of Heller Ford Sales

5.0
Overall Rating
(23)
Recommend: Yes (23) No (0)
Write a review: Sales | Service
sales Rating

Perfect truck buying experience

by2018_F150on 07/16/2018

Kody Palmer was extremely helpful and professional. No high pressure sales tactics, however he followed up just enough for me to know that he was working for me and wanted to find the exact truck I wanted. Once I find someone like this, I will continue to give them my repeat business for the rest of my life. I believe I have found my car salesmen for life with Kody.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
26 Reviews
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sales Rating

Perfect truck buying experience

by2018_F150on 07/16/2018

Kody Palmer was extremely helpful and professional. No high pressure sales tactics, however he followed up just enough for me to know that he was working for me and wanted to find the exact truck I wanted. Once I find someone like this, I will continue to give them my repeat business for the rest of my life. I believe I have found my car salesmen for life with Kody.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ford

byRosaleson 05/07/2018

One of the easiest car driving experience I’ve had to date. Worked with me to meet my needs, overall great people to do business with. Defiantly worth taking the drive from Chicago.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great place

byRonHolodyon 03/08/2018

Great Customer Service ,I would highly recommend this dealer if your looking for a used , or new car, Spencer was my salesman , he bent over backwards to make sure my wife and I were completely satisfied, yes we both bought automobiles. It was a little bit of a drive to get there but well worth the trip , Will be buying from them again ,

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Start to finish

byWheats2781on 02/23/2018

I purchased a new truck from Hellers. It was as smooth of a transaction as it could be. Had issue with 2nd set of keys and they made it right, ordered the second set. I haven’t received them yet but I know they will show up. The test drive, the deal, and the signing of paperwork was flawless. Hellers is a great place to purchase a vehicle. Thanks again Heller Team for the great transaction

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great buying experience

byJim1222on 02/10/2018

I live 112 miles from Heller Ford but I found the truck I wanted online. Cory contacted me soon after I sent the inquiry via the website and gave me all the details on the truck. I explained that I needed to trade in my SUV, and he gave me a trade in value for my SUV without ever seeing it. We made a deal and I drove out to Heller Ford a couple days later. The truck was detailed and waiting for me with a full tank of gas. They didn't try to alter the deal and say my SUV wasn't worth as much as they thought or anything like that. I was in and out in an hour with my new truck and that includes financing. No hassles. I would definitely buy another vehicle from Cory at Heller Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

First time buyer

byThastingson 02/08/2018

It was my first car buying experience and I was well-informed about how car salesmen can be. I was ready for a pushy, egotistical salesman. I was definitely taken by surprise when I worked with Pete and their financial department. Pete knew I was a “newbie” and I got the feel that he wasn’t just trying to sell a car. He was trying to find me something that I was comfortable with and that I liked. It’s safe to say he did an excellent job working with me, answering all my questions (and I had a lot). I would recommend Pete for your next car purchase! The financial department was awesome to work with as well! They broke everything down so it was easy to understand and were just awesome for the whole process! Well done Heller Ford :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great again

byJayc1973on 01/19/2018

I have bought two new trucks in the past couple years. I have had a great experience with Ryan Garrett he is a multi talented guy. He does service finance and now sales. I was completely taken care of. He has went above and beyond for me many times to fix any issues and I truly love my new truck

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

byLindseyon 12/09/2017

My salesperson, Mike, was awesome to deal with! He never pressured me once, and made me feel like my needs and wants mattered! He was excellent to deal with and I’m so happy with my vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Heller Ford Review

byhappycarbuyeron 11/15/2017

I purchased a used car from Heller Ford about a week ago. Our salesman, Mi;ke Gannon, was patient and efficient. He answered all of our questions. He was the perfect salesman! The finance manager,Josh Deschain, was ready with all of our paperwork. He made the process of buying a car easy. I highly recommend Heller Ford!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Incredible People

byAFabianon 11/04/2017

Although I did not purchase a car from Heller Ford, I had an incredible experience working with them. I live 5 hours away, and they made sure I knew everything about the car before I made a decision on whether to come see it or not. They never made me feel like they were selling me anything or trying to push me into a sale. They laid out all my options clearly and allowed me to make the best decision for myself. I have never had an experience like this, especially when working with a dealership from so far away. I really had an incredible experience, and I didn't even buy a car! I would absolutely recommend this dealership to anybody, and plan on doing so. What an incredible place, with incredible service and people. I am blown away. The only reason I did not buy a car from Heller Ford is because I found a car that was 1 hour away from me, but I was planning on making the trip just to look at the car because my experience over the phone was so great. Thank you Heller Ford, truly an awesome experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
sales Rating

Great Experience at Heller Ford

bynstephenson 10/21/2017

Mike Gannon made buying my new 2017 Ford Explorer incredibly easy. I spoke to him online and on the phone before we came in. When we came in he already had the Explorer we wanted to look at ready to go for us. He was very professional and easy to talk to! We have a new little baby and he made the process so streamlined. If we bought again we would definitely use Mike and Heller again. Mike also called to follow up to ensure we didn't have any unanswered questions! THANKS MIKE!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience!!!

byDyanajanelleon 09/13/2017

We bought a Ford Explorer from Rich Tom and had the beat experience buying a car, they called everyone "guests" they were very welcoming and professional. It is a very nice dealership and they had the best deals we could find ( we came from Michigan) Rich even messaged me weeks later asking if there was anything else he could help us with and asked how we liked our Explorer . My dad who is only a dodge guy and worked at a dealership was even impressed. We will be back!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Good Experience

byPrisonguard96on 08/16/2017

Bought a 2017 Ford Explorer. I appreciate the fact the sales person Raef Friedricks was upfront and honest. Didnt pressure us to buy, or try to upsale us. I'd recommend giving Heller a chance to earn your business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Personal sales

byKahler0283on 07/11/2017

Customized sales to fit my needs. Handled everything prior to my arrival. Explained contract in terms I understood and did not oversell me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very good experience

byewh_309on 03/20/2017

This was one of many vehicles I have purchased from Heller over the years, but my second time buying from salesman Cory Bellot. Cory is a fantastic car salesman. He is timely, knowledgeable, sincere, and honest. I fully intend to always talk to Cory first whenever anyone in my family is looking for a vehicle; I have total confidence in referring anyone in the market to Cory Bellot at Heller Ford in ElPaso.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Good buying experience

bygracieraceron 02/08/2017

Thanks to Rich Tom! Bought a used 2005 GMC Sierra a year and a half ago from a state away and had it shipped. It has been a great, reliable truck and I saved several thousand dollars. Rich went above and beyond and he'll be the first person I'll contact when I need another vehicle. A+ sales and customer service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

ABSOLUTELY STELLAR!!

byMajorSteveon 01/16/2017

Mike (Gannon) bent over backwards to help my wife and I. We had an 18 1/2 year old Mercury Mystique, and it was on it's last leg. We told Mike we wanted a safe and reliable car, and didn't want any issues in dealing with it for a while, after numerous repairs with the Mystique. Mike got right on it. He was very attentive to everything else we had to say as well. He made the sales process easy, and we understood everything he was telling us, all the way through. He had our new car ready to check over, and take for test drives. We loved it at first site. While driving, he was very helpful in explaining some of the functions on the vehicle. Not having a new car for 18 1/2 years, we weren't familiar with all the computerization. Mike gave us a very good start on understanding this new equipment. He also helped my wife set up her cell phone the next day, for hands free communication. What a thrill it is for her to have this! There was no problem with trading in our old vehicle, which is exactly what we wanted. He took it off our hands, my wife gave it a final kiss on the hood, and that was the end of it. We are, indeed, truly happy with our new car! I have a brother who has bought three vehicles off of Mike in the past, and always had a great experience. I also have another brother who has been a customer of Heller's for 4 decades, and raves about them. Mike followed up the sale a few days later with a very kind letter, thanking us. Neil Heller did so a few days after that. The letters were genuine and sincere. I consider myself a pretty good judge of people, and all actions by this dealership were exactly as I would treat a customer of mine. You get the sense they'll be there for you with any issues, and take care of them promptly. Also, they want you back, and will do whatever it takes to make that happen. Steve in finance took all the time we needed to make an informed decision on extended warranties. He was not pushy in any way. He merely educated us, sat back, and let us make our own decision. In summary, we very much appreciated how we were treated, and will certainly spread the word about Mike, Neil, Steve and the Heller dealership, any opportunity we get! Thank you again folks! Sincerely, Major Steven J. Milligan Bloomington, Illinois

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great people

byErin_1981on 12/10/2016

I had an amazing experience working with Jody! My dad had bought several vehicles from him also. Very friendly staff! When the vehicle I wanted sold, Jody found another one that was the exact same!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great dealership experience.

byMikeyd572on 11/19/2016

I have bought/leased several vehicles with Heller Ford. Curt Evans is always a stand up guy. Will gladly recommend Heller and Curt to anyone in the market for a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2015 Lincoln MKZ

byMbrashers1on 11/04/2016

DJ and Kris were awesome. Having been in this business for many years I can honestly say I'm the type of customer I never wanted to deal with. I'm a pain and a grinder, but both DJ and Kris didn't miss a beat. They both bent over backwards to give me the best options available working towards the completion of this car deal. I know neither one of them made any money on this deal, but that didn't affect their attitudes in the least. You should spiff both of them for a job well done. If you ever need a car this is the place to go as they truly have the customers best interest at hear. Also ask for DJ he won't let you down.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2017 250

byMurflemon 11/02/2016

Buying my new truck went with out a hitch. Very good to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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