Heller Ford Sales

Today 8:00 AM - 8:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 5:30 PM
Saturday
8:00 AM - 4:00 PM

Customer Reviews of Heller Ford Sales

5.0
Overall Rating
(21)
Recommend: Yes (21) No (0)
Write a review: Sales | Service
sales Rating

New SUV

by New Car on 02/19/2020

About 2 weeks ago, I bought a 2020 Ford Explorer from Heller Ford. From the very beginning of my car search, over the phone, to walking in the show room, the customer service was outstanding! Mike M. was great to work with! He truly values his customers and takes care of everything. The staff at Heller ford went above and beyond in every aspect of the car buying process. I highly recommend Heller Ford!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
45 Reviews
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sales Rating

New SUV

by New Car on 02/19/2020

About 2 weeks ago, I bought a 2020 Ford Explorer from Heller Ford. From the very beginning of my car search, over the phone, to walking in the show room, the customer service was outstanding! Mike M. was great to work with! He truly values his customers and takes care of everything. The staff at Heller ford went above and beyond in every aspect of the car buying process. I highly recommend Heller Ford!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Heller Ford El Paso

by Heller Ford El Paso on 02/06/2020

Excellent service at Heller Ford and got a great deal after searching for a month. It's well worth the drive to El Paso. Seth did a great job as our salesman, very professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Ford Edge Purchase

by Ford Edge 2019 on 01/30/2020

Bought our first Ford from Heller last week. Had been looking for a month or so online, knew that we wanted an Edge Titanium. Started looking for '17s or '18s, but saw a used '19 at Heller that had only 3500 miles on it, but priced much better than any others that we saw online. We expanded our search to 300 miles, as we didn't mind travelling to obtain the best deal. Emailed the salesman back and forth, and then went and looked at it. It was perfect. Had to do a little bargaining on our 13 year old trade, but Heller was receptive, and we got the exact deal that we wanted. We intended to pay with check - the only hold up was that the banks were closed on that day, had to jump through a few hoops to finish up the deal, but everything worked out fine. Would definitely purchase another car from them. Great people to deal with!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New car purchase

by Steve on 01/08/2020

My first experience with Heller Ford. Was a long drive but they had the exact truck I was looking for.I have purchased many Ford products in the past, the experience was always the same. Back and forth over trade in then sales has to involve sales manager. The whole process usually ends up a half a day. I was shocked that with a trade, financing we completed the transaction in under an hour. Can not say enough about the sale and finance team. Will highly recommend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

New truck purchase

by Greg on 12/27/2019

Great experience, wonderful salesman, first stop while shopping for a new truck, didn't need to go any further.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience

by David on 12/11/2019

The whole process was very easy and all our concerns and questions were answered. Brandon Rixstine did an excellent job and was very accommodating and easy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

by Lenny on 10/30/2019

We purchased our 2nd vehicle from Raef Fredericks at Heller Ford. Raef is knowledgeable, helpful and understanding. Thanks Raef!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Good used truck experience

by Mike G on 09/21/2019

I was very pleased with the selection of used trucks and did not feel pressured at all. Prices are very fair and they even replaced a couple tires that were marginally low on tread after we already made a deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Truck Buying Experience

by Jared on 09/07/2019

I went to Heller Ford looking to upgrade my truck. I was not sure if I wanted a new or used truck. I worked with DJ and we explored several options and we found my dream truck. I was able to get my truck and stay within my price range. I could not recommend the Deakership, DJ, and Kris in finance enough. And there is no dealership in the area that has more selection.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Pay attention to detail

by 2018JeepGrandCherokeeGreatpurc on 08/08/2019

Our salesman Noah Kilmer was professional and we got a fare deal, our issue is with the detail department. The engine bay was filthy, looked like it had been out four wheeling, there was something sticky on the outside of the passenger window that they missed when washed, inside detail was poor, there where spots on inside trim that i removed easily with a quick detail cleaning also there where toys, a pen and pencil and food under the back seat that was easily seen by just looking under.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Amazing Sales Experience X 2 !!

by BAPX2 on 06/28/2019

This was my second truck purchase in 2-1/2 months !! My first was with Jody and he was great I had the deal done in two hours out the door, I unfortunately totaled that truck in an accident and was surprised that they had the exact same truck available. I went in Friday morning looking for Jody he was off, Cliff stepped in to help and he was even more efficient getting me out the door in one hour and a half !! All I can say I have finally found a no pressure dealer who prices their vehicles right and I will be returning again (hopefully longer that two months :) !!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Amazing experience

by Jenvales32 on 06/06/2019

Fourth car I have purchased from Heller! Always hassle free and quick! Staff there is there for the buyer from start to end!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent, Pain-free Buying Experience

by JEvans22 on 05/28/2019

Mike Bigger and Heller Auto made this a pain free buying experience from four hours away. A few phone calls and text messages and Mike and the Heller staff had my vehicle priced right, my trade appraised and the deal completed with everything but the handshake before hitting the road to go purchase my new truck.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Had a great new vehical purchase at Heller Ford

by tabeal50 on 04/26/2019

Just purchased my 2nd new vehicle from Heller Ford in El Paso. All aspects of the sale went very smoothly. Sale Person Raef and Bus Manager Jason were very professional and helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Sales Team was awesome

by AntoinetteM on 03/27/2019

First time buying at Hellers and was a great buying experience. Everyone was extremely helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ross Ketcham was awesome

by Dave on 03/09/2019

Ross Ketcham was our salesman. He did a great job in listening to us and our budget. He was extremely knowledgable about the trucks we were looking at. The truck was more for my wife and he totally respected what she had to say and was not pushy or anything. After looking at several options, he narrowed down our search to 4 trucks and even recommended ones that saved us almost $10,000 because he found us some trucks with only 5000 miles on it so it was still like new. Not only this, since we lived about an hour away and the truck we decided on was not fully cleaned, he delivered our truck to us a few days later and took our old auto back to the dealership. Truly went above and beyond what most salesman do. If you wanting a car salesman to actually listen to you and treat you like a rockstar, Ross Ketcham is your man.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

by Crazycarri22 on 01/17/2019

Austin was great to work with and overall a quick great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Sales

by JimNiet on 01/02/2019

The dealership had a suv that I was interested in but I am located in different state . They were very accomadating when I was inquiring about condition and the car was the condition they promised . It was a very good experience dealing with them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My first car

by Cjporter on 08/21/2018

What a wonderful place to buy my first car. No pressure, honest people and friendly atmosphere I will definitely being going back for my next car. Going in with no expectations of finding a car Kody helped find the perfect car with little information to work with. He smiled the while time and very professional as I couldn't decide what I wanted. I will definitely be referring others here!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Perfect truck buying experience

by 2018_F150 on 07/17/2018

Kody Palmer was extremely helpful and professional. No high pressure sales tactics, however he followed up just enough for me to know that he was working for me and wanted to find the exact truck I wanted. Once I find someone like this, I will continue to give them my repeat business for the rest of my life. I believe I have found my car salesmen for life with Kody.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ford

by Rosales on 05/07/2018

One of the easiest car driving experience I’ve had to date. Worked with me to meet my needs, overall great people to do business with. Defiantly worth taking the drive from Chicago.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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