Howard Orloff Jaguar

Today 9:00 AM - 8:00 PM
Open Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Howard Orloff Jaguar

5.0
Overall Rating
(5)
Recommend: Yes (5) No (0)
Write a review: Sales | Service
sales Rating

Alicia Houston and Orloff

by Charlie_D3 on 03/29/2017

Our family has purchased 3 cars from this Orloff dealership. Alicia Houston, our salesperson, not only made the experience enjoyable she has also made us return customers. The auto sales industry is often under scrutiny, and can leave one wary of the entire purchasing experience, however our time with Alicia Houston has been most positive. She took the time to understand our needs, and was particularly attentive to our budget. It was clear to us that we were the priority and not just a sale. We've shopped at other dealerships, and have concluded that this experience with Alicia has been the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
18 Reviews
Sort by:
sales Rating

Alicia Houston and Orloff

by Charlie_D3 on 03/29/2017

Our family has purchased 3 cars from this Orloff dealership. Alicia Houston, our salesperson, not only made the experience enjoyable she has also made us return customers. The auto sales industry is often under scrutiny, and can leave one wary of the entire purchasing experience, however our time with Alicia Houston has been most positive. She took the time to understand our needs, and was particularly attentive to our budget. It was clear to us that we were the priority and not just a sale. We've shopped at other dealerships, and have concluded that this experience with Alicia has been the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

New Car Purchase

by molly_h1 on 09/04/2016

I have been looking for about a year for the perfect car - researching online and talking to sales people from numerous car dealerships around the state. When I found James Pittman at Howard Orloff, I knew he would be the guy I'd buy my car from. His attentiveness, patience, and knowledge are truly the best of any car salesperson I have ever dealt with. My initial conversations with James were over the phone, as I live nearly three hours away - six hours round trip - from Howard Orloff. I was so impressed, my husband and I drove the three hours to buy our new car from James. In the future, when buy another car, I'll most definitely go back to James.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience

by JeffLowitz on 07/26/2016

My Salesman Tom Eckard was a great pleasure to work with, his attention to detail and courteous manner made for a very enjoyable and professional experience. I highly recommend both the dealership and Tom.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience!

by ReginaNott on 07/01/2016

I just purchase my 2nd Jaguar from Tom Eckardt. I come all the way from Indianapolis to purchase there. Both times I've had the best car buying experiences. So easy and stress free, they take care of everything. Tom even fought for me to get a fantastic interest rate!! They have the best prices as well. I was able to have everything set up over email and phone and picked up my new car very quickly! I encourage you to buy your next car from Tom Eckardt at Orloff!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Thanks Alicia!

by LaTonya710 on 06/30/2016

I recently purchased a car from Howard Orloff. This is my 4th car purchase from Orloff to be exact and each time, my expectations and their service rises. Alicia Houston made my car buying experience simple and sweet. I look forward to working with her again soon!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love these guys!

by AnneChicago on 01/30/2016

I bought my first Range Rover from Orloff and have never been disappointed. My salesman, Matt Bonkovich, has been there for me whenever I've called and their service department is top-notch. They are easy to work with and extremely professional 24/7. So happy with my decision to go to them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Nicely done!

by RegalElegance on 11/25/2015

I purchased my first car from Howard Orloff and was very impressed by the simplicity and professionalism of their team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

First Experience with the Service Dept.

by SAH5536 on 06/20/2015

Took my pre-owned Evoque in for its first servicing at Orloff. Top notch service and professionalism, as expected for the routine check-up. They must be very busy because the first available appointment (booked online) was a couple weeks' ahead.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by BrentPaige on 06/15/2015

Professional, friendly and honest. Lyn was absolutely a delight to work with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Carol Holland's Review of Howard Orloff Jaguar

by Luxury19890 on 06/12/2015

I love Howard Orloff Jaguar. My representative, Kate is one of the hardest working representatives that I have known. She is well trained and is an experienced mechanic. The other employees are not known to me by name, but they are very polite and always try to help me with my needs. The entire staff gets 5 Stars from me. They always aim to please. I will buy my next car from Howard Orloff Jaguar

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Execellent service

by Yvette4200 on 06/10/2015

My service advisor Kate Knepper was exceptional, she kept me up to date on the entire process

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

by whr44 on 06/02/2015

Fast, efficient and friendly service at a reasonable price.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchase of 2014 Range Rover Sport

by Chuka5130 on 05/31/2015

Howard Orloff RangeRover is a very modern dealership and conveniently located in the Chicago CBD. Overall, my experience was just okay but I was disappointed in the lack of responsiveness of my sales person. Many of my emailed questions or requests went unanswered. My sales person just did not know enough about the car to be re-assuring. For example, having me pay for accessories that could not be provided. Generally over-promising and under delivering.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

EXCEPTIONAL SERVICE! A GREAT PLACE TO BUY!!

by michellelynn82 on 04/25/2015

Last weekend, my husband and I visited Howard Orloff Imports, as I was very interested in getting a Range Rover Evoque. When we arrived Saturday afternoon, we were greeted immediately by one of their salesmen, Brandon Dunne. I explained what I was interested in and he accompanied me on a test drive shortly after arriving. Before we even began the drive, he went over many of the options that the Evoque offered, and he seemed to know everything about the vehicle. When we returned, he showed me every single Evoque that they had on hand and went over the details of each and every one. I am quite picky regarding what I wanted, and he never once rushed me. In fact, he spent a good three hours just going over their Evoque inventory, with quite a bit of back and forth, while I tried to decide which I liked best that fit within my budget. He was so pleasant and knowledgeable about that truck. I truly could not believe it. He knew EVERYTHING. Once I decided which one I wanted, he turned us over to Chris Kowalik, their Business Manager. Chris, too, was very friendly and welcoming, and made the financing portion of the late afternoon very swift and pleasant. It probably took less than 30 minutes to get an excellent deal with an excellent warranty and overall we received exceptional service between these two gentlemen. I am amazed at how patient they both were while I spent the entire afternoon asking what were likely repeat questions on vehicle after vehicle. Everything about our interaction with this dealership, from choosing the car to arranging the terms to signing the paperwork, was just wonderful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

not bad

by xc60rchicago on 10/05/2013

easy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchase of Used Jaguar

by gh511 on 05/17/2012

Purchased many cars over the past 30 years including a pre-ford Jaguar from another dealer. For what is normally a necessary but not pleasant experience, this was. The process and the sales person (Tom) were very good. Excellent car, reasonable negotiations. Overall good value and experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service for 2003 Jaguar XJ8

by gh511 on 05/17/2012

This was my first visit to your service department. Having owned a Jaguar previously I am familiar with the level of service normally provided by a Jaguar dealer. I would definitely rate this visit to your service department a 10 for outstanding.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service!

by kim76 on 11/22/2011

Great service, very responsive and willing and able to help. I appreciate their assistance.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership
Google Map