Awarded 2018

Wickstrom Ford Lincoln

Awarded 2018
Today closed
Closed Now
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 08:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of Wickstrom Ford Lincoln

4.9
Overall Rating
(49)
Recommend: Yes (48) No (1)
Write a review: Sales | Service
sales Rating

Great Experience!

bylhammonds527on 09/17/2018

I recently bought my Ford Escape and absolutely love it! Rich Cline was great at helping me find the vehicle that I needed at a price that was affordable. He spent hours (literally about 4 hours) showing me different cars and had a smile the whole time (regardless of my indecisiveness). To me, buying a car can be a hassle however it was such an easy process with Wickstrom. I recommend stopping in to see Rich, he is a pleasant person to work with and is very knowledgeable!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
100 Reviews
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sales Rating

Great Experience!

bylhammonds527on 09/17/2018

I recently bought my Ford Escape and absolutely love it! Rich Cline was great at helping me find the vehicle that I needed at a price that was affordable. He spent hours (literally about 4 hours) showing me different cars and had a smile the whole time (regardless of my indecisiveness). To me, buying a car can be a hassle however it was such an easy process with Wickstrom. I recommend stopping in to see Rich, he is a pleasant person to work with and is very knowledgeable!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

First timer-couldnt be happier

byKdavis1025on 09/01/2018

These guys were great. From start to finish they walked me thru every step. Couldn't be happier with my first new car. Thanks so much, Josh Reed and Brian.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

High Recommend.

bybraunbratson 08/16/2018

My wife and I purchased a 2018 Lincoln MKX Reserve last week. We had an excellent experience with Wickstrom Lincoln . Our salesperson, Ryan Dicken, was exceptional. My initial contact was via an internet inquiry, and Ryan was quick to get back to us, letting us know the vehicle was available. Through the course of a couple of days, we had the deal pretty well wrapped up before we arrived at the dealership. Ryan’s follow-up was extraordinary. When we arrived, the vehicle was waiting for us, ready for a test drive. Once we finished, we went inside, worked out a few of the last minute details, and we were on our way. What was really nice, is that we did everything from Ryan’s desk. There was no shifting us to the sales manager, the business manager, finanace, etc. All the necessary people came over to Ryan’s desk and finished the paperwork with us. Every car buying experience should be this easy. It’s important to note that it was both Ryan Dicken, and the Wickstrom Auto Group, that made it so effortless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

See Jamie at Wickstrom

byLovemycarmanon 08/15/2018

Our family has been buying cars from Jamie for five years now, the team at Wickstrom is fantastic. They don’t waste time with the normal crap, Everything is always clear and concise. While other dealers drag things out to wear you down, Jamie gets right to the point. We will never buy a car anywhere else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great service by great people

byGrandpaGreggon 07/30/2018

A young sales person named Nathan was a joy to work with. He helped me find the perfect vehicle for my granddaughter. Thank you Nathan and the rest of the folks at Wickstrom Ford.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Nathan is the best!!

byWernermosporton 07/28/2018

I love working with Wickstrom, Nathan Noffs knows how to make the process easy and fun.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Top Notch Dealership

bySoldierMom618on 07/25/2018

My husband and I recently leased our new Ford Explorer from Wickstrom Ford and had such an amazing experience there! They have an amazing team at Wickstrom! From the moment you walk in the door they immediately make you feel like you’re family. The showroom is clean and beautiful and the people who work there are so friendly. A huge shout out goes to Michelle McCormick and Brian Powell. Those two are rockstars!! They have so much knowledge about the vehicles, financing, leasing, and just about everything else!! I was having a hard time deciding between two vehicles and they both were very helpful with giving us the pros and cons of each. And more importantly I never felt like they were trying to push me into something that I wasn’t comfortable with. Wickstrom is a class act and it will forever be our choice for our family’s vehicles. Thank you Michelle and Brian!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easiest Car Buying Experience

byGostir01on 07/24/2018

I recently helped my senior neighbor shop for a new (used) car, and we ended up at Wickstrom because they had a car we considered to be just right for her. We test drove a couple of vehicles and ended up buying one of them. I must say that our experience buying this car at Wickstrom was perhaps the best and easiest car buying experience I have ever been involved. Nick Gerling, our sales consultant, went above and beyond to show us all the car features even though it was not a Ford or a Lincoln. He was very attentive cordial and never pushy. The whole paperwork took just a few minutes, and the finance manager came to meet us at the sales consultant desk, which was kind of nice. In past experiences I have been taken to these windowless rooms where the financial person tries to sell any sort of additional services, using scary sales tactics. Not this time at Wickstrom, we were informed about optional products and services, but we were never pressured into buying any of them. So in summary, kudos to Wickstrom to make the whole experience pressure free, for hiring highly trained professionals and for dedicating time to us without any commitment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fantastic Sales Experience

bykj2weston 07/24/2018

The buying experience at Wickstrom Ford was fantastic. The very relaxed approach with no high pressure is unique, and helped make this a very positive experience. Nick Gerling was extremely knowledgeable and professional and helpful every step of the way. Todd Prestage also made this an easy process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wickstrom - no other quite like it

bylgwbajanon 06/21/2018

We have bought/leased 5 vehicles from Manny at Wickstrom since 2011. The process has always been smooth and transparent. Manny is always attentive and goes the extra mile to ensure we received the exact vehicle we wanted. We plan to continue giving Manny and Wickstrom any future business without hesitation. When shopping for a vehicle at Wickstrom you will not be disappointed!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wickstrom Rocks

bylincolnfan2on 05/30/2018

This ford/Lincoln store is very family oriented, makes me feel like home whenever I walk in. Nick Gerling helped me find the right Jeep to give to my son for graduation. Thank you for the help and your hard work! My son loves his new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best Experience Ever leasing a Vehicle!!

byJMoertlon 05/30/2018

I recently leased my first vehicle with Wickstrom Ford and could not have had a better experience! Nathan Noffs was absolutely Top Notch!! His genuine kindness, professionalism, knowledge, and patience made the process seamless. He treated me like family and went "above and beyond" to find me a vehicle that exceeded any expectation! I will continue to recommend Wickstrom Ford and Nathan to all my friends and family. And I will be back to lease all my future vehicles going forward!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

FANTASTIC!!!

bytmorgs123on 05/30/2018

1st off, I'm not big on sending "reviews". And I'm sorry, this is going to be a bit long, But it's a solid "play by play" of what you can expect: My wife and I made an 11 hour round trip (plus dealership time and lunch stop) from Iowa to make a purchase on a 4 year old Dodge Durango. And full disclosure, we did not anticipate buying from Wickstrom. Before they were on our "radar" we had a deal going with another dealership. Long story short, the other dealership had very poor service, and DROPPED the ball badly.... So as we were still parked in the parking lot, I called Micaela Limon from Wickstrom, and she gave us exceptional service from the get-go, and stayed late to make sure we were all taken care of! HERE GOES: I told her what we were interested in, and without being asked, she took it upon herself to walk out and find the vehicle in the lot, and personally look it over for us. She then sent me a video confirming it was there, and that it looked to be in great shape! We told her we were "on the way" and by the time we showed up, She had the vehicle out front, freshly washed, and ready for a test drive!. (SO THAT WAS THE FIRST HOUR AFTER MAKING CONTACT...) My Wife and I had a LOONNG day, feeling beat, & like we wasted the trip, So we weren't in a great mood pulling into Wickstrom.... But our mood's changed quickly! It was a super classy environment, and the service from that point on grew! Very friendly staff, which a good handful of them made it a point to either hold a door, or stop and chat quick. We got a quick tour of the facility and some background of what they're all about, how they came to be, and what they aspire to do for their customers. I was actually very impressed! We made the deal, shook hands and jumped in our new (used) car for the 5+ hour drive home. Micaela knew we were hitting the road late in the evening, and wouldn't be getting home until after midnight, so on her own accord, She called us the following morning to make sure we made it safely. I MEAN COME ON!!! haha. How great is that! We've since received an email and a phone call from one of the owners thanking us for the business, and making sure everything went smooth. As well as a 2nd follow up from Micaela to make sure the 1st week of ownership is what we expected! So by saying they've proven to truly value the customer would be a huge understatement!! They're fantastic! They're not pushy, and I would HIGHLY recommend them to anyone who's in the market for a new or used vehicle!! I've bought 19 vehicles in my 17 years of driving, and this was by far the best experience I've had yet. Thank you to everyone who helped us! You literally saved the day for my Wife and I!! And you have no idea how you turned things around for us!! The little things DO NOT go un-noticed! Thank you! -Taylor & Brigette Morgan

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

The place to buy a car!

byhraebenon 05/27/2018

We just purchased our 4th car from Wickstrom and I wouldn't go anywhere else. There is never any pressure and the sales and finance professionals are always very courteous, helpful and willing to do what they can to help us make the right decision. I recommend Wickstrom to everyone, even friends and family that live far away. You won't go wrong buying your car from this dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Couldn't be happier

byeaquinnon 05/13/2018

It has been one week since I walked out of Wickstrom Ford with a leased Jeep Cherokee. I had a fantastic experience purchasing the vehicle and after one week of driving it, I'm officially in love with my new Jeep. The salesperson who helped me, Eric Jensen, heard exactly what I needed and wanted in an automobile, and found the perfect car for me. I never felt pressured to buy and he worked very hard to make my husband and me comfortable with the deal. I wouldn't hesitate to return to Wickstrom, and Eric Jensen specifically, when purchasing our next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

F150 Guy

byF150Guyon 04/30/2018

Wickstrom Ford is the place you want to purchase and service your truck or vehicle. We have had nothing but pleasant experiences over the years. My go to guy there is Jared Nelson. He is a straight shooter, not like the typical salespeople you might run into at other dealerships. I appreciate his honesty along with the rest of the sales and service team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Sales Service!

byThomas_Ron 04/26/2018

I recently bought a new car from Wickstrom Ford in Barrington, IL and must say that I am very pleased with the attention and service I received from my salesperson, Austin Gerali. Austin was both patient and knowledgeable during the process -- taking the time to answer all of my questions about the car and the service program at the dealership. He even followed up after the sale to make sure I was completely satisfied with my purchase. I highly recommend Austin if you're in the market for a new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience

bypizzaman3344on 04/11/2018

This was a great experience. Really great people talking about terrific cars.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
sales Rating

Austin G. was great to work with!

bykatielp320on 04/10/2018

Before coming to Wickstrom I was wary about buying a new car - I don't easily jump into big purchases and need to feel 100% sure about the vehicle. After working with Austin G. at Wickstrom I felt so assured that I was making the right decision in buying my new car and in the couple months since I am SO GLAD I did! I love my car and have been referring all my friends to Wickstrom to work with Austin! He was so helpful and accommodating of all of my questions and I never felt pressured or uncomfortable (my experience with pretty much every other salesperson in my life)! He is great and my car is AWESOME - highly recommend!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great car buying experience!

byNancypatteron 04/08/2018

My husband and I recently purchased our new car from Wickstrom Ford in Barrington. We had been looking at some other dealerships but decided to check out the vehicles at Wickstrom since we were in the area. Our sales associate, Austin Gerali, was amazing! He took the time to evaluate our needs and helped us find a great car at a great price. Austin answered all of our questions and allowed us the time we needed to make a decision without ever feeling pressured. We will definitely be back when in the market for another vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Dealership Great Experience

bySean_Careyon 01/12/2018

Outstanding new car buying experience. Nick our sale specialist was the best I have ever dealt with and the entire team made the buying of our new F150 very comfortable. I like the fact that the finance manger deals with you at the sales specialist desk. Strong recommendation

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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