Jim Browne Chrysler Jeep Dodge Ram of Tampa Bay

Today 09:00 AM - 08:00 PM
Open Now
Sunday
11:00 AM - 05:00 PM
Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 08:00 PM
Saturday
09:00 AM - 07:00 PM

Customer Reviews of Jim Browne Chrysler Jeep Dodge Ram of Tampa Bay

4.7
Overall Rating
(10)
Recommend: Yes (9) No (1)
Write a review: Sales | Service
sales Rating

SYLVIA MCKINNEY

by antibes23 on 11/14/2017

He provided excellent service. He knew a lot about the suv he sold us. Very patient, He treated us with respect and he did not stop until he got us the best deal possible

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
11 Reviews
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sales Rating

SYLVIA MCKINNEY

by antibes23 on 11/14/2017

He provided excellent service. He knew a lot about the suv he sold us. Very patient, He treated us with respect and he did not stop until he got us the best deal possible

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Greatest Experience Ever

by rebaphilpot on 10/13/2017

This jeep is great and the staff and sales professional that assisted both my mom and I, have made this transaction as easy and painless as possible. I can't thank the salesman enough for negotiating and making this sale possible. Anthony was a true professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Dodge Challenger purchase

by Quinnton on 09/16/2017

Fantastic service. They pulled out all the stops to ensure total satisfaction. They made up for the previous dealers lack of professionalism

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service advisor

by Tjah1014 on 09/15/2017

My experiences at the dealership have all been great. James always does an exceptional job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil change, tire rotation

by TinaSM78 on 09/04/2017

Oil change and tire rotation done much quicker than I expected. Very satisfied with the experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Can't go wrong with Jim Browne-Tampa!

by 2qik2see on 08/07/2017

Jim Browne Crysler JEEP Dodge Ram of Tampa Bay has made purchasing and servicing my 2016 Jeep Rubicon a wonderful experience! Nick Martin was my sales consultant and I gotta say, he got me an incredible deal on my Jeep. If you're looking for a great deal, hit Nick up. The service department has been second to none! Justin Kitzmiller, James Whittaker and Christopher Graham have been amazing! They always go the extra mile for me and my Jeep. They offer great advice, they save me money on every visit and they don't ever try and push services that I really don't need. What other dealerships actually goes out of their way to save the customer money? Answer, NONE! No matter how good or great the deal may be, if there isn't outstanding customer service AFTER the deal..then you truly didn't get a good deal. Not to mention, Jim Browne Chrysler JEEP Dodge Ram of Tampa Bay gives you a Warranty Forever that's good Nation Wide! Give Jim Browne Chrysler JEEP Dodge Ram of Tampa Bay a call and ask for Nick Martin. You won't be disappointed. Need service, ask for Justin Kitzmiller, James Whittaker or Chris Graham. They'll keep your rig running and save ya some money at the same time. Way To Go Jim Browne!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Anthony Capers

by Busybee9 on 08/04/2017

This was truly one of my best experiences buying a car ever. I was greeted with smiles and great sport. Mr. Capers was very knowledgeable and made me aware of every incentive. He made me feel very important and give me his up most best service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

10,000 mile maintenance

by jeduncan on 07/31/2017

I was approached in the queue by Neil Gillette, who was very kind and courteous throughout the entire maintenance process. He informed me multiple times that morning of the progress the technicians were making and what was found and he continued to be personable and exceedingly informative. I will be sure to request Neil's assistance the next time I visit Jim Browne. Thank you, Neil!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Recall work on truck

by Lisalyn73 on 07/31/2017

I had an appointment to have some recall work done on my truck and was given an estimated time frame of 45 minutes to an hour. Luckily I did not wait there for my truck because it took around 6 hours to get to my truck. I am pretty sure they just threw it aside and helped others that did not have appointments.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Easy service

by Raymoonieo on 06/27/2017

Came in for my first oil change and some random recall service check. Everything came out well and they called me when it was all done. I like how my seat was covered in plastic to avoid any residues from getting on the seats. Good service, people who work there are helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Stay Away

by mcl23aren on 12/03/2015

Horrible dealer stay away!! I have bought vehicles from them and have my Dodge Vipers and Prowlers serviced by them, I get them back every-time with more problems or existing problems not fixed. They actually gave me a Prowler back with a nail stuck in between my battery terminals, after I told them previously to put new terminals and a new battery in the car, but again they argued with me saying my battery and terminals were fine, just needed adjusted, and their adjustment was sticking a nail in one of the terminals. I Didn't find this out till I broke down ten miles away. Second time I had another Prowler with a check engine light on, I said fix whatever is making that light come on, $1500 later I came in to pick it up after I was told it was ready, a service rep drove it up to me, I got in and what to my surprise the check engine light was still on, had to wait another week and $300 dollars more. Simply the service reps will talk down to you and not listen to a word you have to say, specially the service rep Justin. Again stay away!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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