Fields Chrysler Jeep Dodge Ram

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10:00 AM - 06:00 PM
Monday
07:00 AM - 09:00 PM
Tuesday
07:00 AM - 09:00 PM
Wednesday
07:00 AM - 09:00 PM
Thursday
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Friday
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Saturday
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Customer Reviews of Fields Chrysler Jeep Dodge Ram

4.8
Overall Rating
(151)
Recommend: Yes (43) No (0)
Write a review: Sales | Service
sales Rating

Impressed

by Mikemicstix on 08/04/2016

My wife and I felt comfortable working with Chuck McDonald who as our salesman went the extra mile to satisfy us. Kudos to Chuck and the entire Field's staff!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

151 Reviews
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sales Rating

Impressed

by Mikemicstix on 08/04/2016

My wife and I felt comfortable working with Chuck McDonald who as our salesman went the extra mile to satisfy us. Kudos to Chuck and the entire Field's staff!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Philip Ghadia

by Kathrynk1030 on 07/24/2016

Experience pleasant and positive due to the excellence in customer service by Pgilip Ghadia salesperson. Honest, knowledgeable and went above and beyond expectations. Finance person also was very good, answered all questions and very pleasant to deal with

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience!

by vladbykov on 07/24/2016

Larry, Just want to thank you again for all your dedicated work, time, effort, positivity and friendliness!!! You (and all the people who were helping me today to get me in the new car) did a beautiful job!!!! Thank you! Sincerely, Vladimir Bykov.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

The Perfect Sale

by AirBill on 06/30/2016

Bruce listened to what I wanted and answered my questions without pressuring into something else. Fields Jeep was the fourth dealership I tried to buy from and had they been the 100 miles closer to me they would have been the only dealership I worked with. I'd recommend Bruce at Field in Sanford, FL to anyone...and it's worth the drive if you live in Jacksonville!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience!

by Hanzman on 06/30/2016

Steve Smith was very knowledgeable and friendly. Janette the finance person was friendly and professional. Love the care they both put into our experience of buying a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent service

by MhahajFL on 06/08/2016

I appreciated the no pressure approach and knowledgeable staff. Although I didn't make the decision to purchase initially, I did come back without being pressured as I have found with others dealers. Very good experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent dealership

by ggnewbxxx on 06/04/2016

Tim was awesome and the finance manager was a really nice and very helpful person that got me the best apr rate for my credit.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Wow

by Dugan1107 on 05/30/2016

Smitty went above and beyond as he has done in the past. My third trip to fields to purchase a auto. The search was on to find me the truck that I wanted and boom Smitty found it. Janneal was the finance person in and out less then 10 min. Mr Fields you have a great team and your people are great once again thanks to your to your staff and a special thanks to Smitty for a smooth experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Bruce Markgraf Salesman Fields Chrystler

by JThieman on 05/27/2016

Bruce is a true professional who provided my wife and I a comfortable experience while purchasing our new 2015 Ram 1500 pickup truck. Bruce has the ability to provide the details of the purchase in a concise and accurate manner. We were very pleased with our purchase experience and will recommend Fields to others due to our experience with Bruce and others involved with our purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

best experience ever

by Julesgules on 05/17/2016

Everyone was very nice and supper helpful. This was the easiest and fastest experience I've had buying a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

fields Chrysler Jeep Dodge Ram -- amazing!

by JCalcote on 05/04/2016

my husband and I were looking to lease a vehicle. we actually went to another dealership before fields, and did not enjoy the experience. while at Fields, everything went so smooth and so great! we worked with kevin and he did an excellent job helping us find the mid size SUV that would be perfect for us. not to mention, the free ice cream while we waited wasn't too bad either :) we would definitely recommend Fields Chrysler Jeep Dodge Ram to anyone looking for this type of vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Awsome

by Phantom71986 on 05/04/2016

My salesman was excellent very helpful and was very straightforward

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Repair of jeep 21 days after purchase

by Tim32738 on 04/26/2016

I am upset that I bought a "certified" vehicle that left me stranded 21 days after purchase however the service was impeccable. No argument just good customer service and a loaner car made the situation better then it could have been. Thank u John service manager? For your great customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Car service

by Kitty42 on 04/25/2016

I love Fields. Chrysler Jeep. You had a break in the night before I brought my car in. I was called as soon as you could reopen and still got my car back on a timely manner. Kerry Kearney always treats me with respect and he is a fine gentleman

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Standard oil change

by chojeda2008 on 04/19/2016

Rashad handled my oil change. I had requests made regarding my car which I purchased at fields. It was noted but not followed through as I requested my radio not be blasting when I get in it or the a/c preening when I get the vehicle back. This is the most expensive purchase I have ever made and wanted my vehicle treated properly. A customers request should be respected by service rep valet even the mechanic.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service

by MauryCar on 04/18/2016

I have a recall of both of my cars jeep and ram .Soo I call for appointment with these guys .The service was excellent .Thanks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

lost sone luster

by clerkingerkin on 04/17/2016

I feel that the quality of work is still there but they have lost their customer service luster. When I first started using FCJD in Sanford, Fl their service center made you feel like you were welcome and appreciated you for choosing them. Now they are not very personable and don't even care your still sitting there while the one helping goes to lunch. If it wasn't for me noticing that I would of day there longer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

First visit. Won't be my last.

by Sgillis1118 on 03/30/2016

Tom was outstanding and easy to talk to. No guilt for refusing optional services. I think one even got thrown in. Cookout and ice cream bar going on when I happened to be there. Beautiful facility. Every employee seemed happy to be there working. That in and of itself is a statement.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Side steps

by nosubt2 on 03/24/2016

Bought in parts for Summitt. Got home and would not fit. Called parts. Told me not made for Summitt. Bring back. 2 minutes later, parts called back and explained why it did not fit even though it was on Summitt in showroom. Offered to put it on that night for little money. Took there and they did it very quickly. Am pleased with the help and the solution.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Car wash

by Ccroughwell on 03/22/2016

I had a great exp with service and parts but when it came to picking up my car they said it received a courtesy wash. All the did was spray it with a hose to get wet nothing was cleaned. I don't expect a five star detail but if I wait longer for the vehicle when you say it's being washed. Just thought I would give you a heads up I know y'all pride yourself on quality. Until that I was happy I guess it's the little things.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

For service or sales go to Fields

by Qrock66 on 03/19/2016

Dave in service was friendly, knowledgeable, and punctual. When i bring my charger or ram in for service I'm calling Dave .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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