Pensacola Honda

Today 8:30 AM - 7:00 PM
Sunday
closed
Monday
8:30 AM - 7:00 PM
Tuesday
8:30 AM - 7:00 PM
Wednesday
8:30 AM - 7:00 PM
Thursday
8:30 AM - 7:00 PM
Friday
8:30 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Pensacola Honda

4.5
Overall Rating
(40)
Recommend: Yes (37) No (3)
Write a review: Sales | Service
sales Rating

Mr

byGonoleson 08/21/2018

Had a great experience. Was able to get a good deal on a good vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

87 Reviews
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service Rating

Pensacola Honda All Stars

byZeppelinon 11/21/2018

Replaced tailgate actuator arm on time which fixed the problem. Great job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great maintenance Department

byCarol Fon 11/16/2018

Excellant service, kept me informed, did great work!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service on my Honda CRV

byDennisHustonon 11/10/2018

Very quick professional and very nice. I have no problems returning for future service on my cars.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Long and tedious car buying experience.

byDisappointedon 10/30/2018

We have purchased, or leased cars from this dealer pretty consistently over the last 25 years or so. I can't remember of any other car buying experience that seemed to drag on as long as this last one did. It all fairness, we did not know exactly what we were going to buy when we went into the dealership, but in all honesty it appeared frequently that our presence was not nearly as important as dragging the experience guide (car salesman) we were working with all around the dealership handling other issues, tracking down managers, and who knows what while we sat basically ignored. I can't say that it was totally the experience guide's fault, rather an apparently chaotic new system of sales. A system that supposedly streamlined things. Not Saturday! Note, that I did check that I would recommend this dealer to a friend. I would do so primarily for the products sold, and because of their service department. The sales side of the dealership can stand a lot of improvement.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Satisfied Honda Owner

bycrossrson 10/26/2018

Service department reception area was neat and organized, as always. Everyone makes you feel appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Top Notch!

byNettie Pon 10/17/2018

Edmunds was honest and straight to the point. He didn’t offer me anything I did not need and made me feel good about bringing my car in. The complimentary wash was definitely needed!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Awesome service

byCrittyLSon 09/29/2018

My service tech was great

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service visit

byKennethon 09/25/2018

I visited Pensacola Honda on Monday 9/24/18. I had an 8:00 appointment and was greeted promptly. I had a basic oil & filter service, all fluids were topped off, and the truck was checked over thoroughly. The truck was completed in less than 45 minutes. I’m very pleased with the dealership for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service.

byTomgatoron 09/13/2018

Smooth and seamless.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

2015 Accord Service

byStepoveron 09/12/2018

Great customer service as always. Mitch is great! Only reason not a 5 is because of a rattle, that I just can’t get fixed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

oil change

byd kuhrton 09/04/2018

Service did an outstanding job, providing quick service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Dawn Hotchkiss

byEdh0718on 09/03/2018

Zane explained the service prior to starting the work. Was very courteous and the work was complete in timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Mitch at Pensacola Honda

byhardinghon 08/23/2018

I had the best experience ever with Mitch at the local Honda place (my wife’s Odyssey). I’m over 60 and my wife and I have owned a bunch of cars and trucks through the years. This was by far the best service I have ever had. The other amazing thing was when I left the Honda place in my F350 to pick up some DEF from the parts counter. I think it almost took as long as it did at the Honda place to get recalls done. What a mess at the Pensacola Ford Dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Mr

byGonoleson 08/21/2018

Had a great experience. Was able to get a good deal on a good vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

EXCELLENT

byHONDA ACCORDon 08/21/2018

My salesperson Warren Handshumaker was outstanding, His customer service was extraordinarily exceptional, He took time with me with no pressure to show me a variety of vehicles to make sure I was satisfied with my purchase. I really appreciate the service I received from Warren, Excellent Sales Representative. I have already recommended him to several family members.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

OIL CHANGE

byMICHAEL GUYon 08/08/2018

EVERYONE WAS NICE AND PROFESSONAL

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service great value for money spent

byhondapersonon 08/08/2018

The service shop really knows how to greet their customers and provide a positive experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Odyssey purchase

byStacy T.on 08/06/2018

Rocco was a joy to work with. He was very nice and not pushy at all! He really took the time to answer all my questions during and after the sale. What I liked most was that he allowed me time to think on the purchase as far as color and year minivan and never pushed me to buy a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

service on HR-V

byvicbakeron 07/31/2018

had a scheduled appointment for oil change and filter replacements. everything was finished in the time I was quoted and Ryan kept me updated the entire time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

CR-V

byJuanitaon 07/25/2018

Wonderful service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Routine Service

byTomcitaon 07/11/2018

I was treated very good, excellent very qualified workers, very clean and neat facility, excellent waiting room, the only thing missing are the Crispy Cremes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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