Hill Kelly Dodge Chrysler Jeep Ram

Today 8:00 AM - 8:00 PM
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Sunday
12:00 PM - 5:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 7:00 PM

Customer Reviews of Hill Kelly Dodge Chrysler Jeep Ram

4.9
Overall Rating
(35)
Recommend: Yes (35) No (0)
Write a review: Sales | Service
sales Rating

Excellent

by Mike on 12/09/2017

Larry Gary was excellent to work with. He didn’t waste our time, or try to sell us something that we didn’t want. We got exactly what we wanted and fairly quickly too. Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
42 Reviews
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sales Rating

Excellent

by Mike on 12/09/2017

Larry Gary was excellent to work with. He didn’t waste our time, or try to sell us something that we didn’t want. We got exactly what we wanted and fairly quickly too. Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

great service

by WlliamRMann on 11/29/2017

I have always been treated with respect and honesty by the professional staff at Hill-Kelly Dodge

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service on Dodge Truck

by Cunningham on 10/20/2017

I had my husband’s truck oil changed a while back and the service was amazing!!! They were fast, extremely helpful and nice!!! The waiting room is comfortable and very clean! I was impressed that they had coffee, bottle water and snacks available as you wait!!!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

AAA +++++ experience!

by clockman4 on 09/23/2017

The service rep. that helped me went the extra mile to help me. Traveling from east of Gulf Breeze, it looked like I would be spending the day taking care of recalls and driving in rush hour traffic. Arriving 15 minutes early, David said pull into any service bay and we'll get you out fast as possible. By noon my work was done and it total 3.5 hrs, including my travel time. GREAT service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Quick and easy oil change.

by Captn_1 on 09/21/2017

Stopped in for an oil change and was in/out in less than 20 minutes. Great service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Very Satisfied

by 58iowaboy on 09/15/2017

Had a great experience, work done in timely manner. techs very helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by man4deb on 09/15/2017

From pulling into service dept. to picking up the keys upon completion, everyone involved in were friendly, professional, and giving their all to assure I was satisfied. Also, the courtesy van driver was very personable and friendly. Overall a great service experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Pleased customer

by Antonell on 09/13/2017

My daughter is going to college in Pensacola we are from Tampa her car broke down and your service department was friendly helpful and made it stress-free for my daughter to get her car back thank you very much. Steve Antonell

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Dealer gives great service

by carleyjoe on 09/01/2017

This Dealer has gotten things right with service! They go out their way to ensure you're taking care of, and that the service you purchased is done correctly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Airbag Recall

by Pecanman1940 on 08/19/2017

We arrived before the scheduled time but the work started right away. It was completed in less time than estimated. Everyone was very friendly and courteous.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Professionals

by Jellybean13 on 08/10/2017

Everything went as expected. Every one was very respectful and polite. When they finished the repairs I found my van with the engine running, my air conditioner running so it was nice and cool and the ramp down ready for me to take off. They even finished up earlier than I expected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Car sales

by DanielAtwood on 08/02/2017

Larry Gary was an excellent sales representative who took the time to explain and answer any question asked to him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Brake service

by M_G_Carlton on 07/29/2017

My 2006 Dodge Charger was ready for new brakes, and the work was completed quite satisfactorily.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best Ever!

by Kary on 07/21/2017

Ok, so I went into the dealership with very low expectations, considering I was in a car that I hated and was "upside down" in it financially. Nonetheless, I went in, met with Ruddie, (who may be one of the most personable, down to earth, untypical sales people great ever) gave her my terms, and test drove a few options. She came back from the finance guys with great numbers, considering my circumstances and after a night of contemplating, I was back the next day and bought my Durango and truly couldn't be happier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Mama c

by Stella3288 on 07/20/2017

I believe his name was craig who helped me. He was patient and informative. I was told about my rear light out. They fixed it. I hope you take over the Fiat dealership. Thx you

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Not so pleased this time

by Craig on 07/11/2017

I have bought 2 vehicles from this dealership and both times it was a good experience. I came in on Saturday 1 July 2017 to look at a certain truck and the salesman (initials are E. M. ) I had didn't seem to hear anything I was saying. It finally took getting the sales manager Sean over who was more excited about possibly making a sell and making sure we were getting what we wanted. I was told that I would receive a call on Monday 3 July 2017 about a certain vehicle and I never heard anything. I finally received a email from the salesman yesterday 10 July 2017 and it still took a couple of emails back and forth for him to understand I wasn't interested in the vehicle discussed on 1 July 2017. I would recommend this dealership as long as you have a different sales person and that is the reason for my low rating.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
service Rating

Oil change

by Jesus_horse on 07/01/2017

Great service and great customer support.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great, prompt, and very professional, and courteous service!

by Pjarce1958 on 06/29/2017

Your service department is always very professional!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Jeep Oil Change

by billyohl on 06/08/2017

Just dropped off the Jeep to see about an oil change (NO Appointment) and received excellent service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Quick, easy, pleasant collision service

by jmalone11 on 05/24/2017

If you need a body shop in Pensacola, look no further. Mark and Wendy could not have been more helpful. My vehicle was returned on time and looking better than new.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Express service

by Rmahaney on 05/24/2017

We visited this dealer for Express Oil Change while traveling. Considering that we did not purchase our vehicle there, we found them to be very helpful and welcoming. The competent work was completed in a very acceptable timeframe.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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