Orlando Kia North

Today 09:00 AM - 09:00 PM
Closed Now
Sunday
11:00 AM - 06:00 PM
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 09:00 PM

Customer Reviews of Orlando Kia North

4.9
Overall Rating
(32)
Recommend: Yes (31) No (1)
Write a review: Sales | Service
sales Rating

Frank &Joyce Rivera

by1on 08/04/2018

Had a great experience with our salesman, Jose. Very personable and easy to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
73 Reviews
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service Rating

Fantastic!

byLindseybon 09/08/2018

Service was quick, customer service was fantastic, and price was cheaper than the other places I had received quotes from before. Overall great experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Above and beyond service

byGaryon 08/22/2018

Guys did a great job and finished a lot quicker than I thought they would. I was barely there for 45 minutes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Frank &Joyce Rivera

by1on 08/04/2018

Had a great experience with our salesman, Jose. Very personable and easy to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great job

byTgbau16on 06/10/2018

A little slow for the free car wash at the end but the service was quick and easy otherwise.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

satisfaction5

bysatisfaction5on 04/21/2018

Service:arrival immediately spoken to,reviewed status and work done,I waited and vehicle was done when promised, amenities offered,vehicle was delivered to me at the office, car was cleaner than when arrived, alternate car offered. Service was exceptional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Horrible humiliated

byEval1997on 11/25/2017

I have never in my life been so humiliated and disappointed in this dealership! They got me through the door saying they have banks that give second chances. Once I get the they show me a Mitsubishi Lancer 2017 saying that’s all I quiified for and me I was excited with my credit score and all. Once we start talking about numbers @18% that care would have cost me over 25,000 for 6 yrs. There goes one disappointment so we told the sales man we wanted something cheaper something different after all and all they went ahead ran my credit 13xs. After everything was done they ended up showing me a 2015 Kia Soul they stated they can hold a check for 30days and I can take it home not saying that they can not take as they say starter checks and that’s what I had. I don’t do checks I always buy cash or use debit so I went to my bank and got a check. After a couple of day they stated they couldn’t stay with that check and the bank fell through so I needed to come up with 500 at least. I advise them i couldn’t till the seventh they asked me to borrow it I have no family here and would never ask anyone to borrow money especially after my dad passed and they paid 10,000. Long and behold they came and took the car from my drive way! All they said was by the manager Curtis I’m sorry we can try out best and get you another car. I was humiliated and embarrassed if front of my kids watching them take mommy’s car! I will never go to this dealer again they are the worse at making deals and very disorganized no type of communication within employees! I wanted to cry!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Fast friendly service

byRainw77on 08/28/2017

Our salesman was new and in training. He did a great job, very friendly. We also had a slight issue with our trade-in and they allowed us to complete our purchase and bring the trade-in the next day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Good review

byButlerBlueon 06/09/2017

Have purchased 3 Kias. The #1 reason I come back is the service dept. Have sent 2 friends who purchased Kias from Orlando North. I'm still there even though I have a "lemon" and Corp has not responded to my concerns. Great dealership, great staff!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Thank You Kia North

byGreenchickenon 06/08/2017

This was my first oil change on my new Forte, FREE is always good. Did not take long. The people are very nice.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

First time Review

byJao2013on 06/06/2017

Was fast and easy. Would recommend to anyone. Will be going back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Satisfied

byTrouble25on 06/03/2017

The overall experience was elated, the bathrooms were clean, the refreshments were good, and the waiting area was clean.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

AWSOME EXPERIENCE

bydelilarmson 05/25/2017

I honestly have to admit this dealership is amazing. I was so happy with the service I received as well as all who I came in contact with at this location. I would definitely recommend this place for anyone looking to service their car or are going to buy a car. The manager was great! he informed me of everything that was done to my car. Noah is the young man who took care of everything!!! from the rental, to calling the warranty, to informing me of everything that was going to be done to my car. He was informative, educated, kind but most of all patient. John was one of the service technicians who I have to acknowledge as well for his kind and patient ways.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

work done

bysummertime11on 05/16/2017

Work was done in a timely manner. Everyone was was great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Warranty service

byLmattingly1958on 04/21/2017

The service manager was very professional, friendly and efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change, windshield wipers malfunctioning

byLZuckeron 03/27/2017

The service personnel were all kind and courteous!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service 03/17

byFMWDB53on 03/17/2017

The Service Center at Orlando Kia North was welcoming and prompt. They treated me with kindness and explained every detail simplistically. Thanks Orlando Kia North Service Dept. Staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Kia Service

byStargazer327on 12/05/2016

I recently took my Kia Forte in for the 30,000 mile maintenance. Ron, my service advisor, was very friendly and knowledgeable. The work was completed in the time frame promised and the car looked great when I came to pick it up thanks to the free car wash and vaccum! Thank you for the great customer service...I love my Kia Forte and dealership!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Kia Soul regular Maintenance upkeep.

byWalvarez4on 11/30/2016

Mr. Ron Knott did my regular maintenance to my Kia Soul. Very professional, kind & cordial. Noticed my tires getting low, which was great advice. Everything else was good. Had an appt. in advance & didn't wait long. I do recommend him, it was a great experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

SERVICE BUYING A NEW CAR

byanariveraon 11/29/2016

Very good service and they tried to accommodate you in the payment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Dead on with battery

byCarrie67on 11/20/2016

I love going to the Kia dealership to get my Kia soul worked on. This trip was my first time having trouble with my soul and it was taking care of fast.. I am very happy

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding Experience

byPhilSanfordon 10/28/2016

Our sales person, Mike Hankenhof, was one the major reasons we returned to Orlando Kia North. He is an exceptional salesperson, courteous, friendly and knowledgeable. How refreshing it was to deal with your non-typical sales person. He is a true asset to your organization.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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