Ford Lincoln of Ocala

Today 09:00 AM - 06:00 PM
Closed Now
Sunday
09:00 AM - 06:00 PM
Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 08:00 PM
Saturday
09:00 AM - 07:00 PM

Customer Reviews of Ford Lincoln of Ocala

5.0
Overall Rating
(24)
Recommend: Yes (24) No (0)
Write a review: Sales | Service
sales Rating

Great Selection excellent Service

byBowlerMomon 04/16/2018

I purchased a Ford Escape. The Staff was excellent.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

107 Reviews
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sales Rating

Great Selection excellent Service

byBowlerMomon 04/16/2018

I purchased a Ford Escape. The Staff was excellent.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

great staff and facility

byexpedition33on 03/28/2018

I Bought a expedition max and very satisfied with all the staff. the only thing i had a problem with was the finance rate, to high for the amount of my down payment and my credit score.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

bySMcCullerson 03/16/2018

Everyone was amazing through the whole process of me buying my new mustang! They even brought the exact car I wanted from a different Ford dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Awesome Service

byjhawk92on 03/10/2018

I purchased a 2018 ford escape, staff was friendly and helpful even though did not originally go in for a car for myself but for my parents.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience getting a great vehicle!

bybennettc23on 03/05/2018

Todd Abare has got to be the best salesman ever. When the car I wanted wasn't in stock, Todd told me to come back the next day. When I returned, the Edge he'd found for me was perfect - exactly what I'd wanted. He worked with me from beginning to end and even when the process ran well into the evening, he stayed the course. The right salesperson, the right vehicle - I couldn't be happier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 Ford Focus/ Ford of Ocala

bywill518on 02/17/2018

Thank you for a very enjoyable new car buying pleasure. The sales team was very professional and a pleasure to be with. Our new 2017 Focus is a most enjoyable car to have and drive, Thanks again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very friendly personnel. Great experience.

bymotordadon 01/18/2018

2018 F150 Lariat. Ordered through factory. Worst part was waiting 8 weeks. Friendly people, looking forward to new facilities.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love my New Truck!

bytdthom12on 01/04/2018

The service was great. The staff was very helpful and knowledgeable. Best car buying experience ever!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

professional service and clean show room

byElysfusion51on 12/18/2017

I purchased a 2017 ford fusion, I traded in a 2012 ford fusion hybrid. I loved my 1st fusion so I purchased a new fusion. I told sales person what I was looking for and they insured me they could find the right car for me and they did.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

The place to shop

byRabbit65on 12/17/2017

This team did a great job I went to this dealership to look not expecting to drive out in anything and they worked very hard for me and I was able to get a brand new 2017 f150 with a payment I could afford and the truck I wanted can't thank them enough

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

great customer service

byKings33on 12/14/2017

The staff was helpful and worked hard to help me get what I wanted

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent

byGanc1234on 11/09/2017

Staff was excellent. Difinately went out of their way to make sure that my wife and I were satisfied with the vehicle we tested and ended up buying.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Finest Ever !!!!!!!!!!!

byespman48on 10/30/2017

Very professional staff, from Dominque, Pat the sales manager, and of course Paris the finance manager. We both really enjoyed our purchase experience !!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great dealership, staff very helpful and knowledgeable.

byTracyFreeon 10/04/2017

Both Dominique and Jessica helped me with my purchase of a Fiesta SE. They were both extremely helpful and efficient and are a credit to the dealership. They knew exactly what I was looking for and what I could afford, did not try to upsell me in any way. Also Julie in finance was helpful and explained all the finance options open to me. 5 star all the way from all of them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great car buying experience

byradarmileon 09/25/2017

In the past, I have gone to buy a new car in the morning and not left the dealership until early evening. This was the absolute best new car buy experience I’ve ever had. Everyone was very helpful and attentive. I went to the dealership in the morning, told them what I wanted. I came back after two pre-op appointments and was home with my new car before dinner.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

F350

by60245260on 09/02/2017

My salesman Alfredo was one of the best and informative salesman to work with. I ordered my truck on June 1, 2017, and he sent me text messages on the progress all the way to it being delivered. He was AWSOME and I will be calling him when I need another vehicle. The only thing that was discouraging was the time it took to purchase the truck. Ford of Ocala started working on the paperwork at 3:20 and was still working on it at 7:10. We missed dinner with some family that was passing through and I had mentioned that while we were waiting. I had told Alfredo that we were going to leave and come back on Monday, and that would give them all weekend to get it done (it seemed like we were going to be there all weekend), and they told him just a few more minutes. This is the second vehicle we have purchased from Ford Of Ocala in less than a year and both times we had to wait for way to long to get paper work done. The next time we purchase a vehicle from Ford Of Ocala, I will ask for the paper work to be done ahead of time so we don't waste 4+ hours waiting on that. Other than the paper work issue everything was great. We cannot say enough about Alfredo,(not every day do I order a truck the way I want it) He made this whole experience of ordering the truck and its progress truely a magical event.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Pleasurable Experience

byHappy60thon 08/21/2017

When we arrived at the dealership on Friday evening, all the salespeople were busy with other customers. So, the sales manager helped us and took us on a test drive. He did a great job and then passed us on to Chip. Chip was very nice and knowledgeable and we could tell he was very experienced at his job. We were offered drinks and snacks and accepted diet cokes and my husband had some chips. We didn't take possession of the car that evening and came back the next day, Saturday. However, when leaving on Friday evening, it was raining really hard and thundering - - Chip got our car and drove it to service so we wouldn't get wet! That was so nice. When we arrived on Saturday, without asking, Chip had two diet cokes ready!! We had picked out the car on the internet and knew exactly what we wanted and knew the price. We were treated like royalty - everyone was wonderful! Buying my Happy 60th Birthday orange convertible mustang was a pleasant experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

I love My Lincoln MKC!

byDystageron 08/02/2017

I love my new Lincoln MKC! The staff was extremely helpful. Looking forward to a great relationship with my Lincoln!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

First Ford

by20lithium16on 06/13/2017

I purchased a 2016 F150 from Ford of Ocala between Christmas and New Years . The selection was limited but my sales associate Alba was on the hunt to find me my perfect ride. I test drove every model I could with varying engines and interior/ exterior packages. She understood that this was my first new vehicle and my first Ford and made that experience very enjoyable. I have already sent several friends of mine to see her and will be purchasing my wife's next vehicle there as well. I have also brought my truck in for its first oil change and tire rotation and again the service was outstanding! I would also like to commend the financial department at Ford of Ocala. Every piece of paper was clearly explained and any questions asked were answered m full detail. You have got very good people in place and they perform their jobs with the customers needs and expectations in mind.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best Car Buying Experience

byBrianMLeoon 06/07/2017

This was the most pleasant car buying experience I've had. There was no need for the back and forth. It was an honest transaction and Noland was awesome to drive the car 550 miles down to south Florida to deliver and pick up our trade in.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

FYI

byDiva1959on 06/07/2017

very accommodating!Juliana Angus was awesome, I would come back just to see her!! Love my new truck Thanks Juliana for going above and beyond!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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