Metro Ford

Today 09:00 AM - 09:00 PM
Open Now
Sunday
11:00 AM - 06:00 PM
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 08:00 PM
Saturday
09:00 AM - 08:00 PM

Customer Reviews of Metro Ford

4.8
Overall Rating
(55)
Recommend: Yes (51) No (4)
Write a review: Sales | Service
sales Rating

Best Dealer and Staff in SoFla

by Vcastaner on 03/16/2018

Want to thank metro Ford for having such a great sales rep, Jose Díaz. I have gotten 6 amazing cars at this location thanks to him. Keep up the good work Metro Ford, thank you for an amazing team. I want to also thank Lino Castro for always finding me the best financing available.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
143 Reviews
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sales Rating

Bait and switch

by Bobdog926 on 03/31/2018

These people are why people don't want to ever go into a dealer they try and screw you from the minute you walk in the door although I new what to expect even I got taken had the vehicle delivered to naples came at 9 in the evening had 150 more miles on it and the tires were switched the truck tires had 9700 miles on it they put tires that had about 35000 miles on them and a few more dings a dangs tires have slow leaks such [non-permissible content removed].

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Best Dealer and Staff in SoFla

by Vcastaner on 03/16/2018

Want to thank metro Ford for having such a great sales rep, Jose Díaz. I have gotten 6 amazing cars at this location thanks to him. Keep up the good work Metro Ford, thank you for an amazing team. I want to also thank Lino Castro for always finding me the best financing available.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2010 infinity G 37

by InfinityG37 on 03/02/2018

The payment for my trade was high i was very pleased with the treatment i receive from metro ford . low milleage car and clean , my sales rep was Mr holland love the attention .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Lease new car

by Silvana1997 on 02/25/2018

Thank you Metro Ford for helping me lease my new Ford F-150. The process was easy and fast. Always a pleasure working with salesman Jose Diaz. I will be back to re-lease again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Mrs.

by Tikatoney on 02/10/2018

I met one of the Ford team Matt Yonko. This gentleman went out of his way to make this process as comfortable as possible. Mr. Yonko is very knowledgeable about Auto Nation. I am very happy with the process. I would like personally thank Mr. Matt Yonko for helping me with this process. I had very bad experience in purchasing a vehicle in other dealership before. This is my very best experience. Thank you Ford Auto Nation for allowing me this survey. And, thank you Mr. Matt Yonko. I will never forget for a non-stress experience. This company is very blessed to have you as a Seller.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Alfred gonzalez

by Alfredg on 01/29/2018

Metro Ford is one of the most complete dealership in Miami I visit a couple of them before I purchase from metro , my experience was great I give them excellent in every point during my visit, Antony and Sheldon both took care of me . One more happy customer my f150, 2018happy new owner.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Kia Optima 2013,Kim

by Kimsnelloptima on 01/21/2018

Nice dealership in south Florida the used cars are in such a good shape, Sheldon work with me and make me walk out from there with my Kia Optima 2013, happy new owner have been recommended the dealership already .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Focus certified

by Beatrizdelpi1 on 01/10/2018

Estaba buscando un hyndai decidi entrar a metro ford. Sergio sanabria me explico los beneficio de safety versus otras marcas. muy contenta con mi ford certificado que me da hasta 100,000 millas de garantia y la seguria y el mejor precio q pude encontrar. Emanuel”manny” y fedor tambien fueron excelentes en servicio y atencion. Recomiendo a todos visitar a metro ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent buy

by Claudia_C on 01/09/2018

Excellent experience in Metro Ford Miami. Our salesman was Emmanuel Burgos and thanks to him we got the car we wanted at the price we wanted. Mr. Raúl Varela from the the insurance dpt. was very kind and did everything possible to make the process short and efficient. Finally Mr. Matías from financing was very helpful, he explained everything, helped us adjust to the payments we wanted and it was a pleasant experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Volvo2012

by Usedvolvo2012 on 01/08/2018

I’m very excited to share my experience, metro ford is not a traditional dealership they have more and is heart good worker who cares, Sheldon Holland is excellent and knowledgeable sales person I was bless yesterday with a good salesman and a good dealership..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jose Cabrera / explorer 2015

by Explorer15 on 01/07/2018

Incredible the service I receive at metro ford, I came in on Sunday and almost did not purchase the car I wanted just because Sheldon Holland have so much knowledge I respect him and follow recommendations, metro ford is the right place to buy a car love it ..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Crystan Spence

by Crystan on 01/03/2018

I’m very excited to share my experience Is not a new car but is what I love a mustang Metro ford dealership have a huge inventory of used cars , Sheldon make it possible for me and today I’m so happy with my car ..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Manuel Yanes

by DianaGodoy on 12/07/2017

Manuel yanes was great and the management team was fine too, metro ford was very helpful. I like my new car alot, if you like good quality used cars metro ford is the place to go

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Metro is My only service center.

by rsx22045 on 12/06/2017

Quick and responsible. Between Metro Ford's discount coupon and my Rewards from them my car's needs were taken care of Gratis and returned washed and cleaned.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jose Milian

by Jazziepaige on 11/20/2017

Jose Milian Metro Ford is honest determined and always an amazing experience whenever I visit this dealership look forward to my renewal in a couple years I will be coming right back to Metro Ford

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Julio Filgueiras, The best salesperson.

by SBrother on 11/18/2017

This was my first time doing business with Metro Ford and I didn't know what to expect, but when I got there the way they treated me was amazing. They really cared about what I had to say and cared about me as a client. I was given the utmost service by Julio Filgueira and the Metro Ford Team. I'd like to thank Julio and the manager Jesus and Luis for the attention they gave us and the patience they had with us throughout the entire process, because of them I was able to leave there with the car of my dreams and for that I am forever grateful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My new fiesta cpo

by blanco1589 on 10/07/2017

Best used certified cars in Metro Ford thanks to Emanuel Burgos the deal was great the team the have for management is the best they really know what they are doing if you visit them make sure you ask fo Manny Burgos he is the best and will make sure you get the best deal for your car because they have the tools and the inventory to make it happen with the best sales team they really will help you on your car buying experience of a certified pre-own Ford be sure to visit them to buy a car thank Metro!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excelente!

by Gerlydayan on 10/05/2017

Cuando se trata de una decicion tan importante para la familia, como lo es comprar un auto. Tengan la seguridad que la mejor atencion y el mejor negocio lo van a encontrar en Metroford. Gracias Emanuel Burgos nuestro vendedor y a todos los que nos ayudaron con profesionalismo y paciencia a tener nuestro primer carro familiar en casa!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

5 start treatment

by Keenan1995 on 09/22/2017

I am extremely satisfied with my experience at metro ford. I must say that the staff there a really nice and absolutely helpful. I received a very comfortable rental and my car was ready for pick up the next day. My vehicle was washed and vacuumed upon return. The people in service department were really helpful and without a doubt went out there way for me. Thank you for that 5 start experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

by Rafael_Swav1 on 09/01/2017

I recommend this dealership see Lance for a good salesperson.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great service at Metro

by Jaimeandrob on 08/30/2017

Great! Very efficient, and super nice always. Plus my car got cleaned and vscuumed, which was a bonus! I really liked the guy who helped me, though his nsne escapes me at the moment

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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