Awarded 2015, 2016, 2017

Phil Long Ford Denver

Awarded 2015, 2016, 2017
Today 09:00 AM - 08:00 PM
Open Now
Sunday
closed
Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 08:00 PM
Saturday
09:00 AM - 08:00 PM

Customer Reviews of Phil Long Ford Denver

4.8
Overall Rating
(89)
Recommend: Yes (86) No (3)
Write a review: Sales | Service
sales Rating

Awesome Care

by SeanD_2 on 01/02/2017

This is the best car experience. Happy to help and more than willing to help get you the best deal. Jason is an awesome manager, and stand up guy. Johnny was very friendly and helpful also. Really took care of me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

254 Reviews
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service Rating

Excellent Service

by rcraighead on 02/07/2017

Garry Warren helped me resolve the problems that I was having helped me navigate the warrant process and was pleasant and kept me informed through out the entire process

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome Care

by SeanD_2 on 01/02/2017

This is the best car experience. Happy to help and more than willing to help get you the best deal. Jason is an awesome manager, and stand up guy. Johnny was very friendly and helpful also. Really took care of me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Spur of the moment visit

by kshford on 01/01/2017

This was a spur of the moment visit. I called on a Friday afternoon to see if they could get me in and get the work done that they told me on my last oil change visit would need done. Oz said if I could get there by a certain time that he could have it done in 2 hours. We did and he did. Very happy!! Thanks Oz!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

great purchase

by debellen on 12/09/2016

we were treated with respect and handled with the utmost courtesy. it was a very laid back but business like sale. no pressure just very honest helpfulness. everyone explained what would happen. we will recommend Phil Long Ford to family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

New tires

by Replacetires on 12/04/2016

Michelin tires on my pickup had not worn well. Gage at Phil Long got a good amount pro rated, gave me a great price on new tires, plus a substantial rebate as well. Thank you so much!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Long Time Customer

by Pasquinel on 11/04/2016

I was somewhat concerned when asked if I had bought the car at your location. I had a coupon for a free oil change but it had expired. I was told that the service could cost as much as $55. I have been a customer for a good many years and even bought a car from you. I can get an oil change locally for the same price and not drive from Bailey to do it. I may have to change where I get my service done. Thank you

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Quick and easy

by 64halfmustang on 11/01/2016

A good experience without the standard pressure of "are you going to buy today". I came prepared with what was a fair price for the car and was offered that directly without the "go back and see the manager" game.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Go Fast!

by talcorn on 10/31/2016

Just a step in upgrading a car. A wonderful selection of cars, great people. Chris and Tony are the best although Chris did this sale. Will come back for another if live that long.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Good but Disorganized

by mmfu1234 on 10/26/2016

Overall the service is good however I do not like the first come first serve other Ford dealerships offer appointments and at this place if you're not there early you don't get in for a little while it would go so much smoother if they offered appointments

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Thanks!

by Pegwifehercar on 10/25/2016

As always, the work was done quickly and efficiently.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Job Quick Lane

by DisneyfaninCO on 10/25/2016

The job performed and feedback from the adviser and tech was great

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Phil Long Ford - Denver, Joe Johnson - salesperson

by Centennial_CO on 10/22/2016

Joe Johnson of Phil Long Ford - Denver went above and beyond to ensure our new car purchase went smoothly. He promptly addressed, and was our advocate in settling matters outside his salesperson "realm". In listening to how he responded to other customers' phone calls, it was evident that all customers received like care and concern from him. I would recommend Joe as an effective (and pleasurable) salesperson to work with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

3 Comments

sales Rating

Andy Olson Was Awesome!!!!

by kcleven1129 on 10/18/2016

My wife and I purchases a vehicle on Oct 15, the staff greeted us and were very helpful towards locating the Sales person, Andy Olson, whom we had bee talking with for about a week prior. Andy was very honest, knowledgeable, and concerned with finding us the vehicle we were looking for. We ran into a little bit of a hitch due to the car not being inspected the day we wanted to take it home but Andy stepped in and arranged personal delivery of the vehicle to our home last night (Monday 10/17) which saved us a ton of time. Finance was quick and efficient as well (I think the gentleman's name was Vadim), he explained our lease thoroughly so that we udid not have any questions or concerns. Overall, the experience was great, I would definitely purchase another vehicle from this dealership and will recommend it to anyone I know that is interested in a vehicle. We love the 2017 Explorer we purchased and are looking forward to traveling in it. Thank you all so much!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Recall repair

by TanyaOwens on 10/06/2016

Dwayne was very helpful and my car was fixed in less time than they first anticipated

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good job guys

by Seanandjenn on 10/06/2016

It was quick and done in a great way. No mess no fuss as they say!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change

by estelleandbob on 10/06/2016

Every one was very nice the work was done in the time they said

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Above and Beyond

by djhanson0916 on 10/05/2016

The Phil Long Ford dealership was nothing less than extraordinary during this experience. Everything was fast, easy, and above board. No surprises or games. The salesman, Chai, helped me in ways he didn't have to. I left my old vehicle there over night to drive the new car home. I took the bus to pick it up the next day, a 2 hour ride. When I got there, I realized I had the keys for the NEW car. Just as I was getting ready to get back on the bus to go get the right keys, In swooped Chai. As soon as he found out what the situation was, he arranged for me to use a loaner to drive home and get the right set of keys. I did not ask. He offered. I bought my first new vehicle in 1991, and not once, ever, have I had this kind of customer service. I have a new car dealer after this. Great work!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Awesome

by Sashabear on 09/30/2016

I highly recommend Jonathan Goodboe at Phil Long Ford of Denver. I never felt pressured during my buying experience and he didn't waste time haggling over price. I feel that I got a great deal. I love my new truck!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best ever

by Tisapleasure on 09/25/2016

Everyone was very nice and my new Escape is wonderful!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Thank you John Karimy for an outstanding experience at Phil Long Ford

by b2503abn on 09/23/2016

John knows customer service. His product knowledge, professional approach to this sale and kind honest demeanor is a tribute to the Phil Long Ford experience. He grasped quickly what I wanted in a new vehicle, did not pressure me at any point in the sale and offered guidance that made good practical sense to arrive at the best overall outcome for the deal. John knows how to make customers for life.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent service

by Smithcorona89 on 09/19/2016

We went in to Phil long Ford Denver we already knew what we wanted, Radcliffe was amazing he made everything as painless as possible. He's super knowledgeable, he didn't hesitate to answer any questions! And the best part is we love our new car!!!! If I had to do it all over again I would definitely choose him again!!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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