Larry H. Miller Volkswagen Lakewood

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM

Customer Reviews of Larry H. Miller Volkswagen Lakewood

5.0
Overall Rating
(7)
Recommend: Yes (7) No (0)
Write a review: Sales | Service
sales Rating

Exceptional Car Buying Experience

byALogan7on 07/22/2018

Dealership made the process of buying a first car extremely easy and fun. Would definitely recommend to those looking to purchase a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

39 Reviews
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sales Rating

Exceptional Car Buying Experience

byALogan7on 07/22/2018

Dealership made the process of buying a first car extremely easy and fun. Would definitely recommend to those looking to purchase a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Alex The Star

byFlipper1970on 04/06/2017

I was very happy to work with Alex through this TDI exchange. He was more helpful then my old dealer that I live closer too and not them not even offering to help with this process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

WOW! So pleasant!

byGrateful42017on 12/31/2016

Larry Miller VW was the third dealer I visited. Buying a car has been an intimidating, tiresome process in the past, but no more! The staff at LM were courteous, very knowledgeable about the product they were selling, kind and quick! Colin, Brad, Willie, Gary and Eric were all very professional, adept at alleviating stress, and masterful at their respective jobs! Thank you! Thank you! Thank you! Beth and Raferty

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great Team!

byGHillmanon 11/01/2016

The service team at VW was great to work with! Friendly, professional and got the job done quicker and for less than I expected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Minor, warranty covered, repair

byWzachb2049on 10/06/2016

I had a small issue with the shifter assembly in my Golf. I explained to the service department what was happening and diagnosed the problem in a few hours. The two guys that I worked with (I don't recall their names) were very friendly and attentive of what I was saying. After discovering the issue with my car, the parts were ordered and installed two days later in a timely fashion. My overall experience was great and I have no complaints regarding my time working with their service department.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Innovative Service

byBarry_Wilsonon 10/01/2016

What really makes or breaks a dealership is service after the sale. Larry Hill. Miller Volkswagen offers not one of the best, but the Best Service I've experienced in 40 years of car ownership. The staff is always cheerful and receptive. Your met with a smile and they are quick and efficient. On a previous visit they provided me a loaner car because they felt the problem on my vehicle was a safety issue. So they look out for your safety. It's the little things that really make the difference. Like washing your car before you get it back, even for quick in and out service. This last time I took my vehicle in they performed a multi-point inspection and provided a video of the maintenance checks they performed. They are cutting edge and forward thinking. If your waiting for your vehicle the have a nice waiting area with a large screen TV, Internet Kiosk, WiFi, Coffee, Tea, Hot Chocolate, water and snacks can be purchased at the parts desk. If you can't wait they also have a drop-off and pickup service that's quick and on time. I guess the only thing they don't provide is a cocktail and haircut while you wait... definately 4 Thumbs up!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent experience

byBreadcookon 08/27/2016

Being a long time customer of Larry Miller Volkwagon I returned to them without hesitation when the time came for a new car. The process was simple, the salesman was courteous and helpful, and the finance experience was quick and painless. I'm very happy with my car and with the follow up after my purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

The service was amazing!

byMyNameisJudgeon 07/16/2016

This was my first time going to a car dealership and was nervous about the process. I was expecting the salesman to be come creepy shyster. I am happy that neither of these attributes applied to the salesman that helped me, Alex. Throughout the process he was transparent about everything, friendly, helpful, and an overall great guy. Alex made a process that I was expecting to be stressful quite the opposite. He also has a great sense of humor and loves to crack a joke, which helped take the edge off. He also taught me how to parallel park and he spent an hour with me and never once rushed this. To me, this was him going above and beyond. He did not have to do this for me but I am very grateful that he did. I can't say enough good things about Alex. If you go to this dealership ask for him and you will not regret it! Everybody else that was part of the process in me leasing my Jetta was also amazing. They were extremely kind and thorough in explaining everything. I am on a budget and they were willing to work with me and get me a car that I could afford. This was my first Volkwagen and I must say that the company makes a quality car. I loved the Jetta from the moment I saw it. The car is beautiful on the inside and out. The car also drives very comfortably. The car also has all of the technology that you need to hook up your phone, mp3 player, or any other gadgets that you have. Overall, I am pleased with everything about this dealership and I highly recommend that you check them out if you are in the market for a car. If you want to make the experience even better, have Alex help you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service on 2012 VW Touareg Sport

byKiserTouaregon 06/09/2016

The work was done timely and accurately with nice service department employees.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Will Be Back

byTajcadeon 03/10/2016

Everything delivered as promised and kudos to the shuttle service!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best Car Purchase Ever

byjameshddonnaon 02/14/2016

This was our best new car purchase experience ever. A wonderful group of people to work with. Gave us a great deal on both our trade in car and on our new car. Look forward to working with these people in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Professional and well done

by2016GolfRon 02/09/2016

All the work completed on my car was done professionally and solved the issues that the car was having.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil Change

bybrenty46on 10/22/2015

Brehanna is the best! She is friendly, knowledgable, helpful, funny. She make my visits pleasant and fun.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Thanks

byDrPion 07/26/2015

We were traveling coast to coast and needed our 10k maintance done before returning home on the East Coast. This dealership was great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Perfect Buying Experience

bypjacobson958on 06/09/2015

When shopping for my new Volkswagen Touareg I went first to Larry H. Miller because the name, Larry H. Miller, has an excellent reputation. This dealership more than lived up to my expectations. My wife and I had a specific trim level and unusual color combination in mind. Our product specialist, Colin Abel, identified a vehicle that was an exact match and had just landed at port, destined for Texas. He took a risk on our behalf and grabbed it BEFORE we had committed to purchase the vehicle. They offered the vehicle to us at a fair price in line with objective 3rd party market assessments. They showed us the dealer invoice and gave us a fair price for our trade in. As with all dealerships, the second part of the sales process is the march through the finance department where they try to upset you on various vehicle protection and extended warranty packages but it was a low pressure process and our finance manager explained everything so we could make clear, unprepared decisions. Without reservation we endorse this dealership for an overall excellent new vehicle buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Good work!

byMarcileeon 02/19/2015

Such pleasant people to deal with. They took me to a nearby restaurant to wait and ten picked me up.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

very happy customer

bymahmon 01/22/2015

Davin, awesome!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Wonderful Experience

byPamsechleron 01/20/2015

We are so happy with our experience at Larry H. Miller Volkswagen, and especially with the salesman who helped us, Tony. He spent all the time we needed to learn the features of our Tiguan and answer all of our questions before and after purchasing our car. The financing part wa fast and efficient.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2014 VW Jetta TDI Sportwagen

byjbarilon 09/24/2014

Introduced myself to Rafael at 8:45 in the morning; gave him some parameters and my contact info and left 15 minutes later. He stayed with me on email taking suggestions to his manager and by 2:00pm, we'd struck a deal. Very patient and friendly and knowledgeable about the VW product line. Rich E. was not only very helpful but clearly interested in retention; I have purchased six vehicles from Larry Miller and he's one of the reasons why. And Travis E. is the best service guy around! Larry Miller VW is my "go to" Volkswagen store.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent!!

byrsps6399on 09/19/2014

We are very pleased with our purchase and how nice everyone was at the dealership. Our salesman was Willie and he was so professional, and listened to us when we told him what we were looking for, how much we wanted to spend, etc. We will be referring our friends to Larry Miller.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Service starts with him.

byGoldenBoy98on 09/16/2014

I have used and will use Davin R. as my contact with service at LMH VW. he is honest and trustworthy.....very important in the auto repair business. thank you for having him there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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