Planet Honda

Today 8:30 AM - 9:00 PM
Sunday
closed
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 8:00 PM

Customer Reviews of Planet Honda

4.6
Overall Rating
(38)
Recommend: Yes (35) No (3)
Write a review: Sales | Service
sales Rating

Honda 2018 CR V

byhondaowner2018on 09/30/2018

I spent some time at Planet Honda in Denver to look at buying a CR V. The sales person who helped me was informative and knew the product he was selling. He explained how his dealership operated (different from other dealerships) with the idea they didn't do negotiated pricing but used an aggressive initial pricing as a replacement. Had I not found another dealer that was willing to add a couple of optional complimentary items I would have gone with Planet Honda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
50 Reviews
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sales Rating

Honda 2018 CR V

byhondaowner2018on 09/30/2018

I spent some time at Planet Honda in Denver to look at buying a CR V. The sales person who helped me was informative and knew the product he was selling. He explained how his dealership operated (different from other dealerships) with the idea they didn't do negotiated pricing but used an aggressive initial pricing as a replacement. Had I not found another dealer that was willing to add a couple of optional complimentary items I would have gone with Planet Honda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
sales Rating

Great customer service

byelenakeilon 09/23/2018

Great service and sales. Arthur Michalak is one of the most professional sales managers I've met.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Signing Appointment Ignored

byKKM2018on 06/04/2018

Such a heartbreaking experience with this company. After confirming the vehicle’s availability status I made a same-day appointment to come in and sign papers to purchase the vehicle as I live about 2 hours south of the dealership, financing was already set-up as it was a promise that if it was set-up the whole ordeal would take 60-minutes or less. I showed up at the time of my appointment only to find out that they were already in negotion with someone else when I got there. All 3 managers were told of my purchasing appointment that morning and made sure the car was pulled up, keys at the desk, and ready for me. I feel that my family was used as leverage to hurry up a sale for a walk-in purchaser. I notified the sales manager I was here for my purchasing appointment of the specific vehicle about 45-minutes prior to confirming the paperwork had just been signed, couldn’t he have notified that potential buyer that they messed up & stopped it before the paperwork began? Where is the integrity? All the GM, Sales Manager and Director of Business Development (whom set up my signing appointment) could say was sorry, with very little remorse. I was told on Saturday, when I first inquired about the availablity of the vehicle, that they are a family run shop that is very honest and happy to work with us. I feel that was a blatant lie and my soul feels robbed of my family’s time, energy and faith in customer service and humanity. Of all the managers, and then some, who knew we were coming to sign & prepared the vehicle for us, no one bothered to call us to see how far away we were, if we were still coming, etc. because they had another person interested. We were not given any courtesy or genuine remorse from all involved at this dealership. Beyond terrible experience.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Great experience..

byRon446TLguyon 05/21/2018

I would like to thank everyone who helped with my great buying experience at Planet Honda especially Michael David Bauk who made it relaxing wile making my choice and perches of my new Acura TL. Thanks again

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Purchase Experience

bysteve_CRVon 04/30/2018

I test drove a new CR-V at Planet Honda with sales rep Sarah, and she was well informed and collegial. I later completed the sale with her and colleague Monica, after getting a very clear, and very fair, price quote up front, with no odd "dealer added fees". Overall, very pleased with the experience -- this is how all auto sales out to go.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Department

byArica_Smithon 04/17/2018

When I called and made my first appointment the woman was very friendly and helpful. When I brought my car in the service department opened promptly at 7am and immediately got my car in. Great customer service and got me in and out within a timely manner.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Painless Service

byRidgelineon 04/13/2018

I had a nice and painless service experience at Planet Honda yesterday. The shop was very clean and efficient. The customer waiting area is very comfortable with fast wifi and free coffee. My service advisor Eli was great.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Terrific new-auto buying experience !

by2018CRVbuyeron 04/10/2018

I had a limited amount of time on April 7th afternoon, a Saturday, to buy a new Honda 2018 CR-V Touring model, and trade in - for an acceptable price- our one-owner 2006 sedan in very good condition . Earlier we had been to another Honda dealer closer to our home for the same purpose. There, the car we were interested in had many dealer accessories installed, pumping up its price. Moreover, they did not offer a realistic trade-in value. With this as a backdrop, it was a refreshing and unprecedented car buying experience for me at Planet Honda in Golden, CO. My Salesman Ed, and his sales manager Henry were very courteous, professional and utterly efficient. After a test drive of my sedan, Henry readily met my expectations as to its fair trade-in value, and offered a fair sale price for the new 2018 CR-V as well. Lastly, Ed assured me that the new car price won't be saddled with any dealer installed accessories I did not want. Within less than 1.5 hours (which included my test drive of the new car as well) after I had arrived at the dealership Ed and Henry helped clinch the deal for me. Their first offer to me in writing was fully aligned with what I wanted, so we shook hands on the deal, and the new vehicle was delivered to me within the following hour. In nearly four decades of buying many different makes and models of cars for myself, wife, in-laws and children, this is indeed the best and most customer-friendly car buying experience I have ever had. My heartfelt thanks and kudos to Ed, Henry and Planet Honda staff for the genuinely customer-centered experience they promised, as well as delivered. I most heartily recommend both of them and Planet Honda to anyone looking to buy a new or used auto.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Kelley Blue Book Instant Cash program

bynewporscheguyon 01/11/2018

Used this service recently. Tyler, who is the manger of this service at Planet Honda, was friendly, efficient, reasonable and very professional. No discussion of a trade-in to get one of their cars--just cash-on-the -spot. Process took 50 minutes. Unexpectedly great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
sales Rating

Great buying experience!

byj252000on 12/05/2017

From the moment Sarah Trujillo greeted me and introduced herself, I could tell something was different. She was definitely not your stereotypical car sales person. Personable and patient with a very calming demeanor. It kind of felt like a friend showing me something versus someone trying to sell me something. The whole buying experience actually felt relaxing because of her. Sarah is a definite asset.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2014 CRV

byLoriHCOon 10/12/2017

Had a great experience buying my CRV from Planet Honda and Mary Sagona! Purchased/leased all of our vehicles for 20 years from Planet and couldn't be happier! Thanks Mary and Ed! You're the best!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience with the buying center!!!

byzgirl1478on 10/11/2017

We had a great experience with Tyler (buying agent) & Ryan (mechanic) they came to my house up in Evergreen to check out my car and offered me a great deal to buy my GMC Acadia. I just got done dropping it off and getting my check in the same day!! It was a quick in and out with amazing customer service to everyone we came in contact with!! Thank you Planet Honda, Tyler, & Ryan!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Made it right and pleasure to do business with.

byFirsthondaon 10/09/2017

Purchased a used vehicle and it was a pleasure doing business with Planet. Everyone went out of their way from sales to service department to make sure not only me but my family would be safe and enjoy our newer used vehile.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Department Levi

byPickeballeron 10/02/2017

I need a brake work done on my 2014 Honda CRV. Levi gave me excellent customer service and had me out the door on time and at the promised cost. Totally happy with the experience

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Flawless, No pressure Experience

byMolsonCOon 10/01/2017

Kevin was great to wrk with and we felt like we were treated very well. His manager and finance manager went over over in detail and we felt like we got a great value for our new Honda Pilot. We highly recommend you paying Planet Honda a visit!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Painless

byNavyDaveon 09/21/2017

I found the process to be painless purchading a CRV Touring. Straight forward with no suprises. Called ahead to have vevhile ready since i was traveling 250 miles to purchase. This a second new Homda purchase and both times this same atmosphere was present. I syrongly recommend you visit before you purchase anywhere else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Happy Customer!

bySharleyon 08/24/2017

I've been shopping around for my next car for a few months now, going to different dealers and driving a variety of small SUVs, and the road consistently led me back to Planet Honda. Not only was the 2017 CRV Turbo the best small SUV I drove in terms of power to get up I70 --the service was great! Jay was great following up with me, answering questions, and then keeping me uodated regularly once we chose to buy. A great experience and I'm very happy with my purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Monica rocks

byMichelle197803on 07/31/2017

Ask for Monica - she is a great sales person who definitely cares! Also, look for Planet Honda deal on true car drive your dream to get a significant amount off MSRP.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

No problems. Made it easy

byRMRagtimeon 06/14/2017

Their pricing is fair and competitive. They do not add dealer fees. Trade in was easy and fair. No pressure from anyone. Would buy here again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Overall great experience

byNd303coloradoon 06/05/2017

Jahneil and Tony were amazing and made the experience smooth and stress free would high five and by from again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Forgot promise made at sale time

byGlory2Preludeson 06/05/2017

Decent job but forgetting promise made at time of sale makes me unhappy and unfulfilled. They have my money and i have a broken promise. Nearly a month later. After the sale i have not been impressed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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