Scott Robinson Chrysler Dodge Jeep Ram

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10:00 AM - 8:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
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Customer Reviews of Scott Robinson Chrysler Dodge Jeep Ram

4.9
Overall Rating
(42)
Recommend: Yes (41) No (1)
Write a review: Sales | Service
sales Rating

2018 Dodge Charger R/T

by Elvis_Ian on 02/12/2018

They did everything in their power to make me feel comfortable with my purchase. Neil and Daniel were outstanding and help me in every way. I will recommend my friends and family to this dealership because of those two guys.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

72 Reviews
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service Rating

Great

by Josev3000 on 02/21/2018

It was quick, customer service was exceptional, and the dealership is clean. Now, you can put a kids area in waiting room.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2018 Dodge Charger R/T

by Elvis_Ian on 02/12/2018

They did everything in their power to make me feel comfortable with my purchase. Neil and Daniel were outstanding and help me in every way. I will recommend my friends and family to this dealership because of those two guys.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Amazing customer service

by Melissacampos on 02/05/2018

Sales person kimit was knowledgeable. Remembered me from initial visit. Followed up and then we came and purachased car. Was not pushy, engagement felt genuine.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

sales Rating

Scott Robinson team made my day

by AbrahamLopez on 02/01/2018

I liked that Michael knew all about the car and explained all features to it and worked with me on a good deal. Also, Steve was such a hilarious and professional employee and took care of the paperwork process. Very friendly staff and very clean inside.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Dodge Magnum Airbag Replacement

by Bhanable on 01/31/2018

I came in at my service appointment time and was greeted right away. Service went smooth and quick - Service Technician called same day to let me know my work was complete.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Tariq

by Tariq1971 on 01/27/2018

I felt a sincere effort without the usual sales talk. Tony was very good in explaining to me my options based upon my credit. He was very professional and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Survey

by EuniceSubulade on 01/24/2018

The service advisor, Cesar, is an awesome man. Very respectful, helpful and patient to listen and attend to needs. I met some guys from the service also that were really nice, like the guy that brought out my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Thanks Scott Robinson

by ManuelMartinez on 01/24/2018

Very Friendly and helpful staff members.,I got there told them what I was looking and what I could afford and they made it happen.Thanks Marcos Rodriguess for all your help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Go

by MattLeeds on 01/19/2018

It was all going so well!! ... Watch the details of your transaction with this dealership or go to one where the people are more trustworthy (I suggest Rydell in The Valley). If you deal with people who are trustworthy, you don't have to be quite as paranoid about what they might try and slip by you. I purchased the car in December and they charged me licensing and registration fees. When they registered my car with the DMV, they registered it from 11 months prior to my date of purchase to 1 month after. I am in the dark as to why they felt they needed to do that, but they did it and seemed to expect me to pay for a registration period wherein I did not own the car. If they were responsible to have the car registered or they made a mistake, that is on them, of course. So, when I called them about it, the finance person was giving me this song and dance that I didn't really need to hear. So, I stopped him and indicated that the only acceptable outcome was for them to refund those 11 months to me. He seemed compliant, but apparently actually was not. They said they were sending a check, but apparently that was a lie. So now they get this review telling folks to watch their pocket books. It is like being pickpocketed, seriously.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
service Rating

Jeep

by Tiggerld05 on 01/18/2018

I really appreciated Jose Guillen for his professionalism and excellent customer service. He kept me updated and made sure everything was taken care of.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My recent purchase

by Patricie on 01/17/2018

It was fast, easy, and straightforward. I am happy with my purchase, my salesman did an excellent job. I would recommend this dealership to a friend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Survey edmunds

by Speechcomm01 on 01/15/2018

The customer service in this dealership has always been awesome. I've been coming here since 2012 and until now i never had a bad experience with anybody, from the reception to service and sales. Everybody is friendly. Thanks also to Michael Baires who helped us and has been very patient with me and my husband while purchasing a new jeep. Thanks Man! You Rock!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Fast and honest service

by fred6863 on 01/06/2018

Nice and honest service clerk. Helped me get a good deal and respected a previous quote. I would recommend to family and friends.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Buy, Easy Process!

by MoniqueMeza on 01/03/2018

The facilities were very nice, however I enjoyed working with the salesman, Luis and the Finance guy, Luis. Both were not pushy or aggressive. They were easy going people that ACTUALLY LISTENED TO THEIR CUSTOMER!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My salesman Kimit Alwaajid was great!

by AnitaCarLover on 01/02/2018

My salesman Kimit Alwaajid was absolutely great! He answered all of our questions, explained my purchase and was very professional!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Scott Robinson Jeep

by MarkJeep1 on 01/02/2018

As always, the service and communication were stellar. Jose made sure that only the necessary services were performed and that my car was back to me as quickly as possible.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Good experience

by Angel1993 on 01/01/2018

You were able to help me in a timely fashion way and the attention and attitude was great. I would recommend to a friend to come and see the great deal that Scottrobibson offeres.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Great service!

by Wwjdcampos on 12/29/2017

Everybody there made me feel like at home. Cesar Arizmendi welcomed me and told me the service was gonna take about two and a half hours but it was done earlier than I expected. I'm happy with the very efficient staff and service you have.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by JEnfield on 12/29/2017

My service advisor, Yaime, took excellent care of me. Great experience. My vehicle was returned to me clean and ready for the road.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Ram 1500

by TrevorWalsh on 12/27/2017

Edgar was great and led me to a right vehicle. He was very knowledgeable and was great. He was patient and gave me good advice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchaser

by MartinV2 on 12/26/2017

Michael was very knowledgeable and having great inventory to choose from made the experience well worth it. I would recommend Scott Robinson to anyone shopping for a new car or truck

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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