Honda of Stevens Creek

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10:00 AM - 8:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
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Thursday
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Friday
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Saturday
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Customer Reviews of Honda of Stevens Creek

4.9
Overall Rating
(107)
Recommend: Yes (105) No (2)
Write a review: Sales | Service
sales Rating

Best price and best dealer

by apple1003232 on 11/05/2016

I bought a Honda Accord 2017. I like them because they didn't try to fool me and everything was transparent and clear. The price is fair too and APR is the lowest. I also got my favorite color. Definitely 5 stars.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
125 Reviews
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service Rating

Excellent service Bobby!

by CaptainAngel on 09/08/2017

Bobby was informative and made sure I was good with the itemized service. Excellent customer service overall!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

CRV Service

by JayHonda30 on 01/12/2017

Excellent service, went in the morning without an appointment got the oil change done in 1 hr.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Honda of Stevens creek san jose calif

by beware194 on 01/09/2017

Overall the work was done on time and correct. I asked for my front & back windows inside to be cleaned (l'm a senior) this was not done. The setting on the drivers seat were so changed it has taken me a number of times to get it back to my original settings. It seems I still need to work on it. Who ever drove it at the dealer must be over 6 feet 10 inches tall!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Oil change

by anujkumar on 01/02/2017

This is probably going to be my go to place for services from now on and specifically with Adrian Cruz! I needed an oil change for my Honda Civic and he took care of me so quickly and with the best customer service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Amazing car service

by rainberry52 on 12/11/2016

I had my car serviced and it was an awesome experience. It was very fast and efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2009 civic

by Screenname29 on 12/06/2016

Made an appointment for 1030, but it didn't seem to matter as the person on the phone had incorrect information and didn't transfer any info to the service department. Ended up getting airbag recall fixed instead of windshield washer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Deceptive Service Costs

by ELEM177 on 12/01/2016

We came in for a oil change and subsequently recommendations were made to our Honda Odyssey. The service person said because it we were buying many services, we would get a discount on the services. By the time the car was picked up, there was none of the discounts noted on the receipt and the advisor said he made some adjustments to the charges (which I have no idea about). He then said he could give us more if we had a coupon from on-line which of course we had no idea about. We've been getting service here for over 10 years and this was the first time I felt we were being taken advantaged of. Part of my fault was not questioning more, but my prior experiences were so positive. Very disappointed.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Great Service

by Abhishek13 on 11/30/2016

Service was really good and done within the timeframe promised. I scheduled my appointment in the morning and there was delay in receiving the vehicle when i reached there. Also there were Coffee and Donuts available while your car is being serviced. :)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change

by rmendonca75 on 11/22/2016

it was my first Honda and the people at honda was very friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Basic Service (Oil change & Tire rotation)

by Coffee17 on 11/20/2016

I went in for the first oil change after buying the car 3 months later. The experience was standard. It took 2 hours. The staff were friendly. I would definitely go back again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Honda Service Visit

by SteveAR42 on 11/17/2016

Very fast and efficient service. Was completed in about 2 hours, even though I did not wait. Service advisor was very clear on all the potential issues with my car but did not push/insist that any particular item had to be serviced immediately.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Maintenance

by Al3xz321 on 11/17/2016

Came in for an oil change, Doris was my advisor. She was great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service repair on my civic

by Bhonges on 11/10/2016

Staff were very efficient. Excellent experienced with the service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Regular Maintenance Code Service on Odyssey 2015 & Accord 2014 PHEV

by MayankShring on 11/10/2016

Great experience; Service adviser Dave Thomas was awesome; He's very cool, always smiling and gives you the excellent service when it comes to clear, crispy communication and service discounts as well; Cool Man to go with all your Honda Vehicle service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by bfernald on 11/07/2016

My service agent was CD, and he was great. Very easy to talk to and helpful. He even advised me how to save money by timing my oil change and tire rotation.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best price and best dealer

by apple1003232 on 11/05/2016

I bought a Honda Accord 2017. I like them because they didn't try to fool me and everything was transparent and clear. The price is fair too and APR is the lowest. I also got my favorite color. Definitely 5 stars.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great!!

by Doran56 on 10/28/2016

The dealership exactly completed the work within the timeframe promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

one hour wait. got the car serviced. i trust honda service for my new car.

by venu___ on 10/07/2016

one hour wait. got the car serviced. i trust honda service for my new car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Civic Sedan

by DBALLUP on 10/05/2016

The service is done within the timeframe promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

AJ

by ajhonda on 10/04/2016

Excellent service as always. Timely, high quality work, outstanding service specialists consistently

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by LukaszC on 10/02/2016

I always appreciate getting good service at Honda of Stevens Creek. I feel like I get an honest and tailored recommendation that helps me minimize costs for best value

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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