Awarded 2015, 2016, 2017

Lexus of Sacramento

Awarded 2015, 2016, 2017
Today 8:30 AM - 9:00 PM
Open Now
Sunday
9:00 AM - 9:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM

Customer Reviews of Lexus of Sacramento

4.9
Overall Rating
(246)
Recommend: Yes (103) No (0)
Write a review: Sales | Service
sales Rating

Outstanding service

by James011572 on 01/19/2018

Great service low stress overall a fantastic experience will definitely come back for my next purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
246 Reviews
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service Rating

Lombard RX330 Repair / contact Nick Curz

by BiteMeNow on 01/22/2018

As I've stated before, we bought this car at this dealership & have continued to have it serviced & repaired there. Nick Cruz is a great customer service rep! He always makes bringing the car in an easy chore & he has a nice way about him. Thanks again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service of car was excellent

by louise1942 on 01/21/2018

My service representative James at Sacramento Fulton Ave dealer was exceptionally attentive to my needs and kept me informed as to the repairs necessary.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great experience

by bmanbrandon on 01/21/2018

Cristina (the service expert) was incredibly concise, professional, and personable! She explained everything regarding the servicing of my vehicle in terms of pricing and recommended routes of servicing. She was wonderful to talk to and work with. I'll definitely come back because of her!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding service

by James011572 on 01/19/2018

Great service low stress overall a fantastic experience will definitely come back for my next purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great job!

by schlickstuff on 01/16/2018

Thank you for the professionalism and great work!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service as usual.

by 93Buttercup on 01/08/2018

Lexus of Sacramento is a great dealership- almost like a family. They provide excellent service consistently & the showroom & waiting area & restrooms are squeaky clean.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

NX Service 15,000

by Danaugust on 01/06/2018

Job wa done sooner than expected

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Sac local serves with style

by Extraspecial on 01/05/2018

Respectful treatment of customers. Courteous and helpful dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

5K maintenance 2017 GS 350 F Sport

by marvnunn on 01/02/2018

Quick and professional service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

hassle free service visit

by jsaini86 on 12/27/2017

process was smooth and hassle free. Dropped off the car at the dealership requested shuttle service to Arden mall. It was quick. everyone was friendly and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent purchasing experience

by Johnenger on 12/21/2017

Our salesman is the best. He is both knowledgeable and patient. The entire process was smooth and no pressure. This is definitely a different experience than my previous purchases, but a good one! In addition, their technology specialist was great. He went through the manuals with us and then gave us personal instructions on how to set up and operate the information system.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 Lexus Purchase

by Ritaiam on 12/21/2017

We were very happy with our purchase. Kent was knowledgeable, helpful and really worked hard with us to complete the deal. This is our third Lexus and I would purchase another car from him again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Response to Lexus of Sacramentos Service Dept.

by Leecherous on 12/12/2017

I was very satisfied with Lexus of Sacramentos recent service to my 2008 Lexus SC430. I shall be continuing future service with Lexus of Sacramento and possibly purchasing, in the future, another Lexus from the same dealership. An Auto Dealership with such a great service reputation deserves further commitment to their sales department as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

by Stewszx on 12/03/2017

Excellent service from this dealership. The rental car was much appreciated while they were working on my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchase NX200

by RICKNBEV on 09/14/2017

Chuck did a job for us and Ray backed it up to finish the paperwork. Its our 4th Lexus and we look forward in dealing with Brandi for our service needs. Thank you CHUCK

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

100 percent satisfied

by sactojf on 09/12/2017

My service representative was excellent. I had an emergency repair - replace the car battery - and because I was unable to make an appointment, it took a little longer to get to my vehicle, so I was provided with a loaner. I cannot think of anything they could have done better.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Staff/Service at Lexus of Sacramento are the best!

by PuppyLuv on 08/24/2017

The staff and service at Lexus of Sacramento are outstanding. I appreciate all the entire dealership does to keep my cars in tip/top shape and to provide me with vehicles to use during my service appointments and the comfortable lounge the provide for customers. I've been coming back for service for 18 years and will continue to drive the extra 90 miles to and from for them to take care of my vehicles.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Lexus of Sacramento is "The Best"

by Leecherous on 07/26/2017

Lexus of Sacramento is my choice for the best Lexus Dealer within 100 miles of my home base in Granite Bay. Their Service & Sales Personnel are friendly and professional. I shall continue to bring in my 2008 Lexus SC430 for service, and I will definitely purchase another Lexus from Lexus of Sacramento in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

10000miles Service

by MyLexExp on 07/23/2017

Great timing! I arrived 30mins ahead of my appointment, and he got the agent and I was in and out within 1.5hours.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

40k service

by nxtwskybar on 07/16/2017

I went in for my 40k mile service recently on m'y RX450h. They did a great job and my car feels new again. Everyone at the dealership has been friendly and helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Outstanding service department

by MoonGolf77 on 07/11/2017

Lexus of Sacramento is the standard of excellence! Their service team is a true professional team from the moment you drive your Lexus into their property. Brandy manages your expectations with her team capabilities, careful not to commit to objectives that may not meet the clients perceive needs. She is backed with a very professional service team...

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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