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Customer Reviews of AutoNation Honda Roseville

4.8
Overall Rating
(38)
Recommend: Yes (37) No (1)
Write a review: Sales | Service
sales Rating

No other word to describe our great experience other than WOW!!

by varxtis on 01/19/2018

The Main Point: To the staff of AutoNation Honda in Roseville CA, we just want to say THANK YOU SO MUCH! We want to express our deep appreciation in full. We love our new car so much! And you guys made it possible! When we think of AutoNation Honda in Roseville we think: Integrity, Honesty, and accountability. The whole staff is dedicated to one thing: giving the highest standard of customer service with dignity and deep respect. Need a car? New or used, my wife and I implore you to visit AutoNation Honda in Roseville. Ask for Will Winchester, Nick Marquardt, Shellie Gordon, and Victor Donato. You're certain to get a car you like at the budget you're aiming for. Travis and Cheyenne Hoff Proud customers of AutoNation in Roseville

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
106 Reviews
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sales Rating

No other word to describe our great experience other than WOW!!

by varxtis on 01/19/2018

The Main Point: To the staff of AutoNation Honda in Roseville CA, we just want to say THANK YOU SO MUCH! We want to express our deep appreciation in full. We love our new car so much! And you guys made it possible! When we think of AutoNation Honda in Roseville we think: Integrity, Honesty, and accountability. The whole staff is dedicated to one thing: giving the highest standard of customer service with dignity and deep respect. Need a car? New or used, my wife and I implore you to visit AutoNation Honda in Roseville. Ask for Will Winchester, Nick Marquardt, Shellie Gordon, and Victor Donato. You're certain to get a car you like at the budget you're aiming for. Travis and Cheyenne Hoff Proud customers of AutoNation in Roseville

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding

by CC_TJC_Sr on 11/18/2017

Our salesman, Mike, went above and beyond to explain all details about the CRV EXL that we purchased. He made a special trip to the Bay area to pick it up for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Trying Hrd

by navy689 on 11/06/2017

Dealer seems to be making an effort to improve customer relations. I was very impressed with everyone I had contact with. I was greeted quickly; I explained my concerns and offered a shuttle ride home. The car was inspected, fixed and returned on time. Some requested services were deemed unnecessary and not done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Superb customer service

by Delie0706 on 10/24/2017

Gabe Ricketts worked with me through my new car buying experience. He answer all my questions, thoroughly demonstrated all the functiond on my Honda Civic LX.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love The AutoNation Experience

by teaspoon on 10/18/2017

I purchased a Used 2016 Honda CR-V Touring from AutoNation and I love these people! I've heard a lot of scary sales stories buying from a dealership. This was my first time and I am pleasantly surprised that it was an easy procedure. The vehicle was "as new" with the care, cleaning AutoNation gave it and I felt I made a friend with the Fleet sales Manager and the service center i was introduced too. THANK YOU AutoNation! Sincerely Tom Perez

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Honda Civic

by beachwalk on 10/13/2017

this is the first car I've owned that had a CD player in it. not sure how to use it, haven't figured it out yet. the inside ceiling light: should come on when door is opened, and turn off when door is shut. I need to play around with it, so it will do that. most everything else seems fine. everyone I dealt with was professional and polite.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great place to buy a car.

by tetsuryuu on 09/25/2017

They had the lowest prices around for the car we were looking for. Low pressure, no hassle atmosphere. Friendly and helpful staff. Highly recommend going there if you're in the market for a new (or new to you) car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

Roseville Honda

by Brando17 on 09/22/2017

Drop off the Odyssey here for the recall. Staffs are very friendly, took us in right away. Very happy with their service. Highly recommended.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Stopped by to look at cars and left with a brand new Civic.

by kearias on 09/04/2017

We'd been thinking of buying a used certified Honda sedan and thought to look around while there was the Labor Day sale. Jake greeted us out in the lot and asked what we were looking for. He was very helpful in explaining all of the specs and upgrades with all of the Civics and Accords. He gave us time and space to check things out for ourselves so we'd never feel pressured. After explaining how much we would actually be paying for a brand new Civic, we were convinced and decided to buy one. We even went with a higher model than we'd originally planned for because the deals were that good. When it came to the paperwork, Jake and Jeff made it really easy and transparent. This was a completely different experience when we got a car that wasn't through AutoNation. I know I'll be getting my next Honda at this dealership in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easy, no stress, pleasant sales transaction

by tomcapp on 08/10/2017

Great working with Lynn and all the staff. Super simple, straight forward. Nice people.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service

by deborah4737 on 08/03/2017

Thank you very much. The staff was very pleasant to deal with, and the work was done in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

WARNING!

by bad_dealer on 07/13/2017

WARNING - WARNING - WARNING The dealer will try to take advantage of you. Salesman Mike Lazzara sealed a deal, then went radio silent. No return calls or messages. My daughter was simply excited to have her first car and I was seeking an ETA on when it would be ready. That's all. After he wouldn't respond, I went in for my refund and they played the waiting game. First they needed this paperwork, then that paperwork, then a call to my bank. Games, games and more games (3 hours worth). The kinda place that gives car salesmen a bad reputation. Go elsewhere!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Auto Nation Honda, Roseville,CA

by Kroegermann on 06/29/2017

I had a very good experience at this dealership. The service techs and people helping us were very courteous and efficient at their job. No complaints whatsoever.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service

by CMS2016 on 06/29/2017

I love this automall, and they helped me get a car even though it was very tough! They work with you so you can get the car you want.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

AMAZING SERVICE

by AnikaNicole on 06/06/2017

Ed Perry was awesome! He made sure I drove off in the exact car I wanted at a price I felt comfortable with. I can go on and on about how happy I am about my entire Honda experience. You guys rock and Ed you are a miracle worker thank you so much to everyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Always great service!

by tkurtti on 06/06/2017

Mike Valverde is the best! Thanks for always going above and beyond.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Good people

by Thomasgf on 05/13/2017

For being a first time car buyer I was a little intimidated. Eric the internet sales manager made sure that it was quick and painless. We went in looking at a 2011 Kia Sportage but do the high miles on the car and banks not able to finance me cuz if it. Luckily Eric was able to get me into a brand new 2017 Honda civic. I couldn't be any more happier with the car. The autonation Honda family did me right and I'm sure they'll do anybody right. Most defiantly going to send all my friends and family to them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 Civic Hatchback Sport Touring Purchase

by iLeKtraN on 05/07/2017

Gary Neighbors was friendly, knowledgeable, and very relaxing to work with. Both my wife and I appreciated his attention to our purchase. Other staff (special note of Victor in Finance, and Eddy the Sales Manager) were also very attentive and courteous.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great product, great service

by Hooshie on 05/05/2017

As a first time Honda shopper I got a great service. Very happy with customer service and salesman handling my sale and his manager.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Roseville Honda

by fpm2001 on 04/25/2017

it was a real pleasure doing business with the Roseville Honda Team. No issues from start to finish. My wife and I couldn't be happier with the treatment and the way everything was handled. Thank You Roseville Honda....

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Sales Person Wil Winchester is the best!!!

by Starlight916 on 12/15/2016

I love my new 2017 Honda Accord, Wil explained everything about the car to me and did not pressure me. This was true customer service at its finest!! Thanks for a great car buying experience!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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about our dealership

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and it comes with a 5-day return policy*. Plus, we’ll buy your car and you don’t have to buy one from us. Now that’s easy.

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

what sets us apart
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Our Quality Certified Pre-Owned Vehicles are one, no-haggle price and backed by a Limited Warranty. We even give them the once over in 125 different places, so all you need to do is drive. Now that’s vehicle coverage you can count on.
The AutoNation Drive Pink campaign, continues to raise millions for cancer research and treatment. Every AutoNation Pink Plate on the road helps put the fight against cancer on full display.
Get a free certified offer and turn your car into cash today. Your offer is guaranteed for 7 days or 500 miles at any of our locations. And we will buy your car even if you don’t buy a vehicle from us.
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Amenities
Complimentary Coffee
Complimentary WiFi